Find 5-Star Hotels in Gurgaon

"Taj Gurugram feels like my second home in India. I stay here for at least 10-15 days every six months and always enjoy the exceptional service and hospitality this hotel provides. They do their utmost to ensure a comfortable and safe stay, which is especially important when traveling solo. Special mention goes to Ritesh from the housekeeping department, who took great care of my room and kept it in excellent condition throughout my stay. I will definitely choose Taj again for my next visit to Gurugram."

"The hotel is clean and well facilitated with great food! It takes a little bit from the center of Gurgaon but the quality except for the staff is great. Gym and pool are good to use. The staff did not set the water bottle and I asked. A staff member came to my room with them and asked for a good review by using a Google map review. Also, as bugs were in the hotel room, a staff changed my room to other. The staff said she would bring my stuff to a new room but it was not finished and I brought them to a new room. Sometimes I could not understand the staff."

"Trident is great! Staff (Priya, Priyanka, Namit, Abhishek) and everyone else is great. Amazing place to experience true Indian hospitality. Well done team Trident"

"fantastic staff i would like to mention that Prerna and Biju were excellent. they are really helpful and did their best to make our stay comfortable. Neel from the restaurant was also very good. thanks"

"Beautiful environment. I will still live here next time."

"The hotel is first class. The quality is very good. Breakfast had a lot of choice. Staff kept asking if everything was okay. It was nice, but a little too much. They made tea exactly the way I like it. This was excellent service. The parathas were very tasty. The coffee was not good. It tasted like instant coffee. They should offer proper filter coffee or Americano. Munhendra and each every staff was very helpful. They tried hard to help everyone. Room 919 had no proper hot water in the shower. The valve needs fixing every day.  I suggest avoiding room 919. Overall, a very good hotel with great service."

"I am indebted to you every time. I was able to spend this stay comfortably. The inside of the facility is clean and very comfortable. There is also a TV where you can watch YouTube etc."

"The property is nice, & the rooms & service is good. Ambience of Qube restaurant needs some upgradation according to Marriot standards. Every staff member was kind, cooperative, and truly professional. I have been to many hotels and i must say the buffet dinner & breakfast at Qube had a huge variety, the taste & quality was flawless.👍"

"Our experience at this hotel was extremely disturbing and amounts to harassment by the hotel staff, ***** with gross mismanagement and lack of basic humanity. We were explicitly allowed to enter and stay in the room, including having guests. Once permission was granted, there was no justification for the staff to continuously interrupt us throughout the night via repeated phone calls and visits to the room. This constant disturbance, despite having allowed us to stay, felt like deliberate harassment. Further, the housekeeping staff initially confirmed that pets were allowed, based on which we proceeded. Later, the front desk team contradicted this information, stating that pets were not allowed. This internal miscommunication is entirely the hotel’s responsibility, yet the consequences were unfairly imposed on us. During the night, my mother was asked to stand outside the hotel at around 12:30 AM, in the cold and darkness, for nearly 30 minutes, and was repeatedly told to move aside instead of being assisted. This was both unsafe and inhumane. The front desk staff, Alisha and Pankaj, were rude, repeatedly poked and provoked the situation, and invaded our privacy by attempting to enter the room under the pretext of noise complaints. Ironically, they themselves escalated the matter by calling multiple staff members into the lobby and creating a scene. Ultimately, we were forced out of the hotel at 3:30 AM, which is completely unacceptable and unsafe. Asking guests to leave hotel premises in the middle of the night due to the hotel’s own policy confusion cannot be justified on any humanitarian or professional grounds. Hotels are not just about rulebooks—they are about hospitality, safety, and empathy. This incident reflects a serious failure on all three fronts. We strongly urge the management to investigate this matter and take appropriate action, so that no guest is subjected to such harassment, humiliation, or risk in the future."

"It’s really hot to meet the hotel’s air conditioning line. The hotel room is very large, it is the most cost-effective hotel of its kind. But breakfast is generally like, the individual does not like the waiter around the old, staring at the progress of your meal, feel free to come over and collect the plate, ask if you want to eat. . ."