Find 5-Star Hotels in Hakodate

"The room was quite spacious. There were coffee beans in the drawer, so we could enjoy coffee and admire the snowy view from our room during the heavy snow. The front desk staff on the first floor were very polite and answered all our questions. Given the cold weather, the free-flow coffee, made with famous Hokkaido coffee beans, was a nice touch. Dinner was at the second-floor restaurant, featuring simple appetizers, a beef hot pot, and all-you-can-eat sushi. I'm not sure if it was because of New Year's Eve, but the service was incredibly slow; several Japanese groups who arrived after us had already finished their meals, and we had only been served three dishes. On the ninth floor, there are three private baths, which were very comfortable for my family to relax and chat in. There's ice cream available for self-service on the tenth floor. After 9:30 PM, the hotel offers warm and comforting ramen, which was a thoughtful touch. There's a convenience store right across from the hotel, and the Kanemori Red Brick Warehouses are about a five-minute walk straight ahead. Next door, there's a yakiniku restaurant. I initially thought we wouldn't find any hot food open on New Year's Day, but surprisingly, it was open and there was no queue. For that alone, I'd give it a big thumbs up!"

"The hotel has a not to be missed ocean view, but the food variety turns out to be the disappointment. Not so much of choice when comparing it with other ryukan. Another places for your attention is that the toilet and the room has a very strong and unpleasant urine smell. Though I cannot find any uncleaned spots in the toilet, the odor is simply untolerable. The onsen at the balcony has human hair from probably the previous customer and the hotel should do better in cleaning it. Food: 7/10 Service: 8.5/10 Hygiene: 5/10 View: 10/10"