Find 5-Star Hotels in Malacca

"Arrived by bus from Singapore, and the hotel is super close to the bus station. There's a 7-Eleven downstairs, and if you walk a bit further, there are two shopping malls. It's also quite near the old city wall ruins. The earliest check-in time is around 2:30 PM, which feels pretty inconvenient. On the bright side, there are plenty of seating areas in the lobby. The room itself is quite spacious, and the bathroom is clean. Overall, it's great value for money."

"My favorite hotel in Malacca! The design has an old-money feel, very artistic. The breakfast is special, with local Indian pancakes that taste great. The bathroom in the room has a bathtub, and my window overlooks a river. The parking lot behind the hotel is also very spacious. It offers great value for money. The front desk staff are very polite. They even offered a welcome drink and flower cookies that reminded me of my childhood. It truly brought me back to my younger days. I love this hotel so much and will definitely stay here again!"

"I had a fantastic stay! The room was very clean and comfortable, and the staff were friendly and helpful. The location was perfect, close to everything. Highly recommended! Breakfast was delicious with plenty of choices. The restaurant had a nice atmosphere and great service"

"This hotel just opened two months ago, right by the sea near Portuguese Settlement. I didn't have high expectations initially, but I was so pleasantly surprised! The hotel is backed by the ocean, and there's a clean, beautiful pool right in the courtyard. The breakfast was rich and clean – especially the bread, which clearly wasn't pre-made, and the fruit was super fresh. It felt much more genuine than some of the five-star hotels in downtown Kuala Lumpur! Even at 9 or 10 PM, you could still order food from the hotel restaurant, and the quality here was genuinely high compared to outside options. This morning, the hotel even had a lion dance performance, which added to the festive atmosphere. The hotel manager really pays attention to service details, which is absolutely essential for a great hotel. Having a fresh, high-quality breakfast in the morning is a wonderful start to the day, and you can even swim in the pool after coming back at night. A Grab taxi to Jonker Street is only about 8-10 RM away. It's very quiet at night, with a gentle sea breeze and the pool. It reminded us of beautiful places we'd traveled to before and even brought back memories of my partner's hometown. Because of this, we spontaneously decided to extend our stay for two more nights. Highly recommend everyone to stay here! (The only minor thing to note is that the air conditioning in the rooms can be a bit noisy. Hopefully, they can improve this. It gets quite warm at night, so you need the AC, and it would be great if it didn't blow directly on you.) 1) The room cleanliness and linens were excellent; the towels were tumble-dried, and the sheets were neatly ironed. 2) The staff were warm and friendly. 3) The environment was outstanding, quiet, and beautiful. 4) The breakfast was exquisite and clean. The chicken sausage was the only one with a normal texture among the seven or eight hotels we've stayed at in Malaysia. The à la carte restaurant didn't disappoint either; you could tell the watermelon juice was fresh (many places serve overnight juice). Thank you to the hotel for their dedication, which made our vacation wonderful. If we ever return to Malacca, The Lisbon Malacca will definitely be our top choice."

"Let me give a thorough review of this hotel! This was my second stay, and I feel it's necessary to start with the first visit. About 7 or 8 years ago, when the hotel first opened, I stayed for one night. In the middle of the night, there was a false fire alarm. The crucial point was that the fire alarm broadcast was in Malay. For an emergency like a fire, shouldn't the primary language be English? Our whole family walked down the stairs from over the 10th floor to the ground floor, only to find it was a false alarm. Imagine, half-asleep in the middle of the night, dragging family members down the stairs, and we also encountered many elderly people descending. We didn't complain that time; we understood, as it had just opened. We just reported the situation, and the hotel didn't say much. After 7 or 8 years, I decided to experience it again and booked two nights. I was a bit disappointed upon check-in because the large shopping mall next door was closed, and the surroundings seemed desolate. 'Oh well,' I thought, 'I'll just get some rest early.' Our habit is to leave a light on in the bathroom at night for convenience. Unfortunately, the bathroom glass had no curtain, so the light was completely unobstructed (photos attached as proof). After finally falling asleep, the power in our room went out in the middle of the night, waking up the whole family due to the heat. The room and hallway were pitch black. Please try to imagine that feeling of darkness. I called the front desk, and they said our floor had a power outage, but not the rest of the hotel. Eventually, the power came back on. However, our whole family couldn't get back to sleep from 4 AM until dawn. The next day, I contacted Trip.com and the duty manager. The hotel agreed to change our room, and the duty manager offered two complimentary buffet dinners. This message is purely to express my genuine feelings. The hotel rooms are quite spacious, the bed is a bit soft, there's significant afternoon sun, and the air conditioning temperature control isn't very responsive. However, the hotel staff are truly excellent, providing sincere service. But the thought of poor sleep at the hotel, the unobstructed bathroom light, the false fire alarm, and the power outage issues truly make it difficult for us to return. Melaka is quite quiet now, and while the hotel has such wonderful staff, the hardware aspects are a real shame. If improvements can be made, please let us know, and we might consider experiencing it again. I sincerely wish the hotel a prosperous business."

"The house is comfortable for us who have small children. Even though it is a studio house, the house is very clean, beautiful and tidy. Thank you for giving us an interesting experience. The view from the house is beautiful. Especially at night. 🥰"

"My stay at Courtyard by Marriott Melaka was nothing short of exceptional. From the moment I arrived, the experience felt seamless and well-curated. The hotel maintains an impressive standard of cleanliness — every corner reflects attention to detail and consistent upkeep, which immediately builds trust and comfort. The location is highly strategic, making it convenient to access key areas in Melaka while still offering a sense of calm and privacy away from the busy streets. What truly stood out was the level of service. The staff were professional, attentive, and genuinely welcoming — not just trained, but naturally hospitable. It’s the kind of service that elevates a stay from good to memorable. The amenities were well-maintained and thoughtfully provided, catering perfectly to both leisure and business travellers. Everything felt complete, nothing felt lacking. Overall, this hotel delivers a balanced experience of comfort, quality, and reliability. A place I would confidently return to — and recommend without hesitation. nanti kami balik melaka lagi wajib stay sini….taknak hotel lain dah ! 🥰🥰🥰🥰🩷🫶🏻"

"Hygiene: Very good. Facilities: A mix of new and old, it's renovated, but just okay. No conditioner or lotion provided. Service: Since we arrived from Singapore by cruise, we got to the hotel around 9 AM. We dropped off our luggage and went for a walk. It was incredibly hot, so by 12 PM, after sightseeing and eating, we returned to the hotel and asked if we could check in early. They refused... At around 1 PM, our little one really needed a nap, so we asked again and finally got a room. Sigh. Compliant with rules but not very empathetic. The service industry really needs a bit more human touch. The concierge, however, was excellent. Environment: The swimming pool is clean, but it gets direct afternoon sun and closes exactly at 7 PM. Breakfast is good, but if you absolutely need Chinese food, you might consider skipping it and heading to the tea restaurant about 15 meters to the left of the hotel entrance, which is a better option. One side of the hotel faces the sea, and the other faces the Malacca River bay, both are nice views."

"The room facilities are a bit old. The air conditioning was very powerful, but also quite noisy. We stayed during Chinese New Year and even received a red envelope with 80 cents in coins inside! The hotel's location is good; you can walk to the core tourist area of Malacca, about a ten-minute stroll to Jonker Street."

"Overall, it was decent, mainly due to its excellent location – absolutely perfect. However, the facilities weren't great, especially regarding the water supply. I stayed for two nights. While the hotel is a bit old, that's generally the style in Melaka, so the ambiance was fine. The main issue was with the facilities. On the first day, there was no hot water. I reported it to the front desk, and they said to let the water run for about five minutes, and hot water should come. But even after ten minutes, nothing. My baby and I ended up showering with cold water. I reported the issue again on the second morning. Someone came to fix it, and hot water became available. However, while happily showering, the water suddenly cut out... There was water in the sink outside, so I used that to rinse off. The swimming pool was pretty empty when I went, which was nice and relaxing. Breakfast was also acceptable. One good perk is that you can contact the front desk to board a cruise directly from the hotel's entrance. However, you can't guarantee sitting together with your party because people who boarded online at the opposite dock then come to the hotel's entrance to board, so you usually have to sit separately."