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Top-Rated Hotels in Surabaya with Prices and Guest Reviews

Find popular Surabaya hotels frequently selected by travellers for business, leisure and family stays.

Platinum Hotel Tunjungan Surabaya
9.4 (293 reviews)

Platinum Hotel Tunjungan Surabaya ★★★★

📍 11 Jalan Tunjungan, Genteng Subdistrict, Genteng

Centrally located in the bustling Tunjungan Plaza district, this hotel offers modern comfort and direct access to one of Surabaya's premier shopping and entertainment complexes.

per night AED 178
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Great Diponegoro Hotel Surabaya
9.2 (575 reviews)

Great Diponegoro Hotel Surabaya ★★★

📍 Jl. Diponegoro No.215, Surabaya, Darmo, Wonokromo

A modern mid-scale hotel offering comfortable rooms, practical facilities, and a strategic location along one of Surabaya’s main corridors, making it a convenient choice for both business and leisure stays.

per night AED 50
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Vasa Suite Surabaya
9.8 (24 reviews)

Vasa Suite Surabaya ★★★★★

📍 Jl. Raya Gubeng No.102-106, Surabaya, Gubeng Subdistrict, Gubeng

"We were very pleased spending our time in Vasa. The staff were very very friendly and the breakfast was great. The rooms were clean, and there was plenty to do since there’s a pool, gym etc. Those were clean and safe places. Thank you for this unforgttable experiece"

per night AED 190
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Crown Prince Hotel Surabaya Managed by Midtown Indonesia
8.9 (200 reviews)

Crown Prince Hotel Surabaya Managed by Midtown Indonesia ★★★★

📍 Jl. Basuki Rahmat No.123-127, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, Genteng

"Polite staff, excellent massage at the hotel. That's the end of the pluses. An old, tired hotel and cockroaches, a cockroach crawled at the reception desk when I checked in!"

per night AED 74
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Grand Whiz Hotel Praxis Surabaya
9.0 (307 reviews)

Grand Whiz Hotel Praxis Surabaya ★★★★

📍 Jl. Panglima Sudirman No.101 - 103, Embong Kaliasin, Genteng

"The room was comfortable, but a bit dusty. Underneath the bed hadn't been swept, probably because the top floor isn't used very often."

per night AED 94
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Regantris Surabaya
9.0 (227 reviews)

Regantris Surabaya ★★★

📍 Jl. Dr. Soetomo No.79-81, DR. Soetomo, Tegalsari

A modern hotel focusing on contemporary comfort and efficient service, providing well-appointed rooms and convenient amenities for both short business trips and leisure stays.

per night AED 51
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Hotel Rich Palace Surabaya
9.3 (10 reviews)

Hotel Rich Palace Surabaya ★★★★★

📍 Jl HR Muhammad no 139, RT RT.001/RW.03, Pradahkalikendal, Dukuhpakis

"I stayed here for 3 nights, and this is my honest review. The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room. Pros: 1. The rooms have been fully renovated and feel modern. 2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C. 3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that. 4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away. 5. The lobby is spacious and looks luxurious. Cons: 1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms. 2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque. 3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak. 4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard. 5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone. 6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating. 7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric. 8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account. Overall: I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning."

per night AED 152
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Hotel Majapahit Surabaya MGallery
9.3 (241 reviews)

Hotel Majapahit Surabaya MGallery ★★★★★

📍 Jl. Tunjungan No.65, Genteng Subdistrict, Genteng

"This hotel is a local landmark, and the area right outside is bustling. If you don't have much time in Surabaya, staying here is perfect as it's convenient for getting everywhere. The hotel itself also has a lot of history, and the breakfast is abundant."

per night AED 253
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Whiz Luxe Hotel Spazio Surabaya
9.1 (366 reviews)

Whiz Luxe Hotel Spazio Surabaya ★★★★★

📍 Spazio Tower, Jl. Mayjend. Jonosewojo No.Kav. 3, Pradahkalikendal, Kec. Dukuhpakis, Surabaya, Pradahkalikendal, Dukuhpakis

"I had to work at the mall right across from the accommodation. The room was clean and the location was good. There were plenty of breakfast options, especially for those who enjoy Indonesian food. You can also ask the hotel to arrange a car to take you to the mall across the street."

per night AED 162
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See All Hotels in Surabaya

Compare Surabaya Hotels by Cleanliness, Location and Service from real customers

8.9
Excellent community rating
Real & verified guest reviews from all over the world
R

CN Ripple Leonard

Family
Platinum Hotel Tunjungan Surabaya ★★★★
"Good location and facilities, family suite room is ample and well equipped. Sky top bar has good view and vibe for night. But restaurant is at very bad level, microwave defrost meat/fish charged at 4 stars prices."
★★★★★
2026-08-23
d

ID dudu kintol

Couple
Great Diponegoro Hotel Surabaya ★★★
"Excellent service and comfortable rooms, plus a pretty good breakfast."
★★★★★
2026-06-21
G

Guest User

Other
Vasa Suite Surabaya ★★★★★
"Kiky and shasi. Very good and clean hotel. Service is fast. Kudos to the staff. 10 mins by car to malls"
★★★★★
2026-08-16
G

SG Guest User

Family
Crown Prince Hotel Surabaya Managed by Midtown Indonesia ★★★★
"Hotel room size is ok but we have issues with the linen. The bedsheets in one of our 2 rooms looked musty and old. My bathroom towels had a very musty smell, like they were not dried thoroughly after washing and so it developed a musty smell over time. One of the towels was also discolored. The new set of towels for the second night that we received also smelled musty. It could be the hotel’s laundry issue and would suggest the hotel management look into it. Also, we suggest providing small hand towels in the bathroom, so that guests might dry their hands after washing. The fitness room is very small and has limited equipment. Overall, I guess it’s what we pay for but the hotel can consider improving in these areas. Hotel breakfast buffet had quite a good spread though and service was good. It cost IDR125,000 per pax."
★★★★★
2026-01-04
m

ID meilindahester

Couple
Grand Whiz Hotel Praxis Surabaya ★★★★
"stay for a night during our transit in Surabaya — the room looks new, and very clean. didn't book the breakfast option as we are planning to leave early so we didn't try their food. The staff also friendly and helpful, the hotel is located at praxis building, we went with a car and the hotel will provide the free parking voucher on your check-in. Got few resto and circle-K as well on the ground level, so very convenient. will come back next time!"
★★★★★
2026-02-13
S

ID Siti Arsyiati

Couple
Regantris Surabaya ★★★
"I've stayed here many times, it's comfortable and clean."
★★★★★
2026-07-12
T

CN Tuantuanyuanyuanmama

Family
Hotel Rich Palace Surabaya ★★★★★
"Overall, it was fantastic. It was very clean, the breakfast was plentiful, and the staff were very friendly and attentive. I would definitely stay there again."
★★★★★
2026-09-05
Y

Yangmiemie777

Couple
Hotel Majapahit Surabaya MGallery ★★★★★
"The hotel is located right in the heart of the city on the bustling Tunjungan Street, with restaurants, malls, and convenience stores all around – super convenient! It's a century-old building with a lot of character, definitely worth taking some photos. The room itself is quite spacious, but the facilities are a bit dated. It doesn't affect usability, though. Being an old building, it naturally feels cool; even without AC at night, it was quite chilly. Also, the slippers provided have very thin soles, so I recommend bringing your own. Service was excellent. We had to leave at 5:30 AM on our departure day, and after informing the front desk in advance, they kindly prepared breakfast boxes for us."
★★★★★
2026-02-26
S

ID SY Suk

Business traveler
Whiz Luxe Hotel Spazio Surabaya ★★★★★
"Very convenient and comfortable hotel in Surabaya. Easy to find Korean restaurants."
★★★★★
2026-07-27

Hotels Near Top Attractions and Landmarks in Surabaya

Find hotels close to popular attractions and landmarks in Surabaya for convenient sightseeing and city exploration.

Surabaya Zoo

Surabaya Zoo

al-Akbar National Mosque Surabaya

al-Akbar National Mosque Surabaya

Suramadu National Bridge

Suramadu National Bridge

Useful Information for Your Trip to Surabaya

⚡

Power Plug & Voltage

230V/Type C/F

💵

Exchange Rate

IDR

💳

Local Payment

Cash/Cards/QRIS/GoPay

📱

Connectivity

Telkomsel/Indosat/XL

🌡️

Current Weather

Intermittent clouds

More Surabaya hotel info

Data type

Details

Number of Reviews

23,583

Total Properties

693

Weekday Avg. Price

AED 125

Weekend Avg. Price

AED 134

Trending hotel

Grand Whiz Hotel Praxis Surabaya

Popular area

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