"The location was good, and the facilities were decent."

"I arrived when Yellowknife had a blackout. The bags were brought into the airport one by one. I went outside to see the hotel shuttle bus pulling out and drive right past me. I had to wait 30 minutes for its return, with me being the only passenger. The hotel had no power and I was told by reception that people can go up the lift but it is not guaranteed that you wouldn’t get stuck in it. Really had no choice as 7 floors is a lot of steps. The room was very hot, so I went do to the foyer. However, you could not get anything as their eftpos was not working. All places downtown were shut. So nowhere to eat or drink. The power came back on after 11pm. It was not a great start. The rooms were roomy and the king bed was comfy but the bathroom was incredibly small. First time I have seen a shower where you pull the bath faucet down to change the water flow to the shower. It took a while and google to sort this out. The coffee machine was ok. The hotel window was dirty and spoiled the great view. I liked that the room had a microwave and bar fridge. The staff were staff, nothing stood out as exceptional service. There is no porter service or doorman, so no help with luggage or doors. The lobby was ok but taken over by a theatre group the first afternoon, so not a lot of seating. Remember this is touted as a 4 star hotel, but the service doesn’t match. Housekeeping is only done in the morning, if you want to sleep in, after getting back after 2am from Aurora tours, you will miss out. There is no free water or water stations. A bottle of water costs $5. There are many vending machines. Overall, I found this hotel average."

"The overall atmosphere is great, the owner is cool. I like the homey environment. It feels very warm and welcoming. Located in downtown Yellowknife. The location is fantastic."

"The hotel lobby is a popular meeting point for group activities, where many people wait for their guides to pick them up for local events. The hotel reception offers luggage storage and provides luggage tags. The location is about a 10-minute walk from the city center, but in winter, temperatures can drop to below -30 degrees Celsius, meaning you'll get frostbite after just three minutes outdoors, so it's not very convenient."

"The room was spotless and very comfortable, making our stay incredibly pleasant! We were led to a room that felt like a separate unit, which was great: the living room was spacious, there was a large closet, and it even came with a washer/dryer. We couldn't find a hairdryer, but as soon as we asked Jenny, she brought one right away. We would absolutely love to stay here again!"

"Location very good, next to tourist Centre, close to super market and Main street. But quite old. Included breakfast, acceptable at this price."

"This hotel is in Good location, good breakfast every morning, friendly front desk, plus it has free parking!"

"There are no slippers provided. Shampoo and body wash are available, but it's probably best to bring your own. I didn't encounter any problems during my stay. The staff were very helpful and polite."