"Great hotel; especially if you want to attend a concert at Hedon and stay overnight."

"It's a very quiet place. I like it very much. This time I asked for a family room, two adults and two children. The room is quite small because the sofa is used as a bed, but it is very comfortable to sleep in. The hotel also provides a baby bed for free. Although it was not used in the end, the children had a lot of fun. I asked the hotel restaurant to borrow forks and spoons. They were very welcoming. There is also a small bar on the first floor below, which is very good for watching the European Cup. After paying the Ctrip bill, you have to pay another 15 euros to the hotel. In short, it's okay! After all, I can't find other family rooms where 4 people can live together! Haha!"

"goooooood"

"The hotel is beautiful, the rooms are magnificent. It's a shame about the dust and that the receptionists don't speak French."

"The hotel is convenient and very large, with several restaurants and various meeting rooms for rent. However, what I dislike most is that in European hotels, if you book a double room, the beds are often pushed together, and there are two sets of bedding – very unpleasant."

"The hotel is next to a massive road / flyover but at the back it's more peaceful, overlooking a lake and dyke. The downstairs is furnished in a very opulent style, perhaps a style favoured by Arabic royalty with lots of black shiny marble and bling, plus a huge central fishtank. We stayed in the tower penthouse which was a mad room - almost 360 degrees with living room, bar, bathroom, bedroom and extra room in case you don't have enough rooms. The bathroom had a jacuzzi bath larger than some hotel spas. We ate in the revolving restaurant where you can choose a new dish from the menu every 15 minutes, so if you want 5 courses of steak you can have this. The vegetarian options weren't super easy to find and there weren't that many vegetarian choices. The staff were polite but we didn't feel any of the service was outstanding or personalised. To be honest it was like no one there had run a hotel before. It was really fun to stay in the tower, but it was super cold, both in the room and the restaurant and when exiting to the lift there was an icy blast each time. The viewing tower wasn't open/being redone, but the reception staff didn't know this. The overwhelming feeling was of cold! The room was cold and we used the portable oil heaters to try and keep it palatable, the restaurant was also cold, and the bath did not run very hot at all which was an issue when it's so big as it was never able to get hot enough and certainly couldn't keep warm with the massive area to fill. It felt like the owners had spent all their money downstairs on the furnishings and were now saving money on the heating. We stayed the following night in the Euromast tower which was toasty warm so it could be done. Overall it's a weird (in a good way) place to eat or stay and we would recommend giving it a try - in the summer. For the owners: please consider the heating as a necessary, and also your website doesn't even picture the tower/penthouse suite which is a real shame as it's a kitch but wonderful space and pictures on the website are a must. Also, turning the empty spare room into bunk beds would mean a family could stay."

"Nice hotel. Worth for $$"

"Very high in all respects!"

"The room was incredibly noisy, the window was broken, the staff unfriendly, and the bathroom filthy. Our room, and our daughter's room as well, had windows overlooking a busy party area. Our window was also broken, so the room couldn't be heated at all. We could have tolerated the fact that the safe didn't work and the bathroom was dirty (with dangerous-looking electrical wiring) if we had been able to sleep. The noise level in the room was so high at midnight that we couldn't hear each other. I'm writing this post very early Saturday morning. We paid in advance until Sunday. We're checking out Saturday. It's unbearable. We'll see if we get our money back for the next day. We should really get everything back, plus compensation for pain and suffering."