Hotels With Wifi in Flemish Brabant, Belgium

I won't give a bad review because it's a budget-friendly hotel. Yes, compared to others in the area, the standard is lower. The hotel room feels like a capsule hotel, and the bathroom and toilet are so small you can barely fit in. However, the hotel's price is accordingly lower. The breakfast was clean but the selection was quite poor. The budget concept prevails here too. But you could add eggs to your menu, the breakfast selection is really lacking. My towels and bedding in the hotel room were clean. However, I had an insect visitor in the sink, which might indicate problems with pest control. You should look into that.

The hotel is located exactly at the airport, so although it’s pricey it allows you to not having to take a taxi or go anywhere outside. Room was spacious and clean and I liked that room service was available (although food could improve). Would recommend it for someone not wanting to grab a taxi.

The room was clean and tidy, and the front desk staff were very friendly. It offers great value for money. The hotel is conveniently located right next to Diegem train station. You can easily get there from the airport by taking the IC train during the day, or the N62 bus if you arrive late at night, which is super convenient.

The hotel is quite far from the city, but the train station is only about a 10-minute walk from the hotel. However, the transportation costs for commuting back and forth to the city add up quickly, so that is something to keep in mind. The rooms are spacious and comfortable. However, the shower floor is very slippery, so extra caution is needed. It is a large hotel with many travelers, so breakfast can get very busy. I would recommend going down around 7–8 AM; otherwise, it may be difficult to find enough food or even a place to sit.

The outside was clean . The inside was clean also and the staff was very friendly. The room was quiet and clean. I would stay there again.

This is a brand new property. The room was nice. We had dinner in the restaurant and the steak was pretty good! This hotel has growing pains. The hotel shuttle never came to pick us up at the airport despite making two calls to the hotel. They said it was due to road construction. BS, I had just driven a rental car from the hotel to the airport. I had to spend $20 on a 5km taxi ride. The next morning the shuttle left the hotel at 7:00 a.m. and was not going to make another run until 8:30 despite a schedule of running every half hour. Unacceptable. So for a very short stay, and that's what this hotel's purpose is, it did not meet our expectations at all. For a major hotel chain, this is well below expectations despite a nice room and a respectable restaurant.

The room was spacious and clean. Very nice room decor. The bed was so comfy that we had a very good sleep. The room lightings were conveniently set - can choose different 'scenes' for different purpose. Breakfast buffet line was decently good. I also like the idea that the hotel provides sparkling water on tab.

Excellent hotel, conveniently located near Zaventem Airport. The reception staff are all friendly and helpful. There's an option for early check-in for an extra €20. It has both underground and outdoor parking, with charging stations for electric cars. The rooms themselves are very spacious and modern, with comfortable beds. I'll definitely be back!!

The room is very small, the bathroom turned off the light and didn't come back on. The location is quite far from the center of Brussels.

I have never had doubts about Novotel, having stayed at Novotel hotels in Antwerp, Singapore, and now Brussels. I usually have good experience with Novotel hence the hotel has been my choice. Normally, I always inform the hotel in advance if I will be checking in late by using the link provided by Trip.com, and I usually receive a prompt and professional response from Novotel hotels. Unfortunately, my experience with Novotel Brussels Airport was disappointing. Despite sending emails to inform them about my late check-in—first via the *********** link and then directly to the hotel—I received no response at all. This is unusual, as on the same day I contacted two different hotels for upcoming stays, and the other hotel replied promptly. Only Novotel Brussels Airport did not respond. There was also a booking issue where I was told that my two children were not included in the reservation, even though the booking was made through Trip.com’s automated system and full payment had already been completed. The receptionist told me they cant do anything since I came late. But I showed them my email via the trip.com link and they said that was not their email address. So Is the management or your staffs not doing a good homework professionally? To make matters worse, I accidentally left my mobile phone at the hotel and only realized it half a day later. When I called the hotel, I was told to send an email. I emailed twice, yet I still have not received any reply. It is very frustrating when phone assistance is unhelpful and emails are simply ignored. Overall, I felt unsupported and unsure where to seek help due to the lack of response and assistance. This experience does not meet the standards I have come to expect from Novotel. I sincerely hope Novotel Brussels Airport will improve its communication and customer service.