3-Star Hotels in Canary Islands, Spain

Stayed for two nights whilst on vacation exploring Lanzarote, paying a pretty good price for a last-minute booking. The compact hotel is very well located near the centre of Arrecife, on the coast almost directly opposite the Castillo de San Gabriel. There is no parking available at the hotel, although there is a large public 24hr underground carpark near the Arrecife Gran Hotel about a 10-minute walk away (around 30€ for a day and a half). Check in was quick and friendly, despite a late-night arrival. My room was at the back of the hotel overlooking the back streets of Arrecife. The room was comfortable although the décor was perhaps a little old. Good WIFI, but the room had only one free power socket (as the fridge had been unplugged before I arrived). The bed was fairly comfortable, some noise from the street at night, but nothing too loud. My room didn’t have aircon, which wasn’t an issue in October, but maybe an issue in the summer? Breakfast was on the terrace at the top of the hotel giving really good views; and a good selection to food choose from. Overall, a well located hotel to explore Arrecife and the surrounding area, but given the limited facilities at the hotel and lack of parking maybe better for short stays!

I arrived at Castillo in the early evening of October 2nd 2023 as a solo traveller. Having left home some 8 hours previously, I felt tired , hungry , and thirsty and was therefore looking forward to being welcomed to my apartment quickly and efficiently as a holidaymaker. Instead I found myself face to face with a surly and charmless young man who ran through the check in procedure in a bored and disinterested fashion before thrusting a grainy and badly photocopied map into my hand in order to find my apartment myself amongst hundreds of similar white bungalows in the complex At this point I might add I’m the only traveller checking in at that point. Some 45 minutes later I find my apartment after walking round the complex umpteen times , if the check in guy had removed himself from behind the desk and simply pointed to a gate 50 yards up the road all this could have been avoided. The apartment was tired looking , sagging curtains , broken sofa bed , the main beds were uncomfortable metal frame affairs with a mismatched wooden headboard jammed up between them and the walls No air con , simply antiquated ceiling fans/lights which were hard to figure out to keep running without the lights on. Kitchenette appallingly equipped . Something scuttles when I open a cupboard Blocked drains emitting foul odours in the bathroom The roads around the complex are shocking , featuring broken manhole covers , broken electrical boxes , discarded rubbish lying around , and oh watch out for cars randomly crossing your path without warning from the strange little mini roundabouts which allow cars to zoom in front of people in a pedestrian zone. Also beware the electric scooters hacking around everywhere I think I had 3 room service visits in a fortnight , and despite paying for late checkout on my last day I then had a cleaner wondering why I was still there at 12 , I had to google the words paid late check out to get rid of her , obviously someone hadn’t done their job! Finally if you come here and are not particularly fit , it’s approximately 1 1/4 miles to the nearest beach , despite saying beach resort and a steep uphill climb on the return I’m sure Castillo will give the standard reply to this review , but you need to revamp your rooms , employ staff that are good with people , repair your roads , look after your grounds properly , including using the irrigation system in order to avoid the eyesore of dead plants everywhere, last but not least some general information given to guests and proper signage around the place would greatly help!

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sadly a different experience. I was told my room would be ready at 2pm; the time came and went and the room still wasn't ready so the receptionist - who was very helpful - said she would give me a different room (number 614). Similarly equipped to the room I had last week unfortunately this has a connecting door to the adjacent room and the noise is terrible! I can hear every word spoken next door as loud as if the people were in my room. Also, despite being on the sixth floor, there is a lot of noise from the street outside. The rooms with connecting doors are only suitable for families not for people who don't want to have to listen to everything said by the guests next door. Sadly, I would not stay at the hotel again which is a shame as the staff are very pleasant and the hotel is well located for the cruise port.

The restaurant has been renamed and revamped. The gym is brilliant and the air conditioning was very welcome by the end of my workout. The wicker furniture on the Ocean Breeze Terrace needs replacing but does not detract from the overall experience. Some of the entertainment on the Ocean Breeze leaves a lot to be desired as mentioned by a lot of our family and friends. The gardens were the perfect place to hold our Vow Renewal Ceremony and the staff were utterly brilliant, friendly and welcoming. We couldn't have asked for a better venue for our Vow Renewal or a better holiday. Many of our guests were crying when they had to go home. The pool is inviting and the pool activities were great to watch and take part in.

I loved this hotel. Me and my boyfriend decided to go on a short holiday in half term and chose this hotel as it was relatively cheap whilst also being quite central in playa las americas. When we arrived the hotel is very clean. We got to our room and we had been given a double family room for the 2 of us. i didn’t book this so this was a nice surprise as we had a double balcony which looked over the sea and we could see the sunset. The bathroom was lovely and the rooms were very clean with huge beds, cleaned every day to a perfect standard. In the morning we had a buffet breakfast which was extensive and filled us up, the dinner buffet was also really nice and changed every night with fresh food also being made in front of you. The pool side had lots of chairs and we never struggled to get a seat, the pool was nice and a nice temperature. There was a bar near the pool with crisps and drinks and on the last day there was a pool party with music and rubber dingies which we both loved as it was some entertainment. The hotel was a 10 minute walk from the beach and the main bars and we managed to walk to many different areas with no problem. I would definitely recommend this hotel can’t fault it

Terrific value - recommended Stayed one week. Good location, only 10 mins from cruise terminal and a level walk to bus station Euro2.80 per person to airport, buses depart from Las Palmas 15 mins and 45 mins past the hour. (Taxi about Euro 30) Great sun terrace although some mattresses would improve the comfort of the sun loungers! More drawers in wardrobes would be a good addition too. Breakfast quite good but perhaps more variation in hot dishes would be welcome by other guests. If possible some quieter door closures would be a courtesy to other sleeping guests. Very fast wi-fi , we had as requested a quiet room on the 6th floor with prompt lift access. Spotlessly clean clean and quiet throughout. Receptionist Irene is a credit to her employer for helpfulness and providing translations. Manager Hose also an excellent communicator especially with prompt email exchanges before visiting the hotel. Hose even helped with our luggage on departure.

The hotel has a great bed. Kitchen with household appliances. but the best the jacuzzi q is very big. the pool is also very good. Breakfast was 10€ separate, and I thought it was okay. Generally Recommended. The only thing we didn't like was that we left a bag with clothes and instead of calling to warn her to get out of the bag and there was no way to recover all the contents of xq was already mixed with other things

Feel ripped Off, DID NOT GET ROOM WE PAID FOR. PAID €144 for a room with a Seaview. On arrival found Major road work and traffic redirection outside the front of the hotel. Reception put us in a ground floor rear of the hotel room 116 so we we're not disturbed by the roadworks (which we're finished by 5pm and silent) Room 116 is just about street level on the redirection traffic route and hence very busy with traffic and people until the early hours of the morning. We asked to move to a seaview room that we had PAYED FOR, but told not possible as only there one night. We had little to no sleep and a very poor stale croissant breakfast. Explained this to reception staff on checking out, they we're not interested and just said 'Goodbye'. We asked if they care about their customers and the older male reception staff member said 'No!'. They are mis-selling these rooms and not informing customers of the major road works out front of hotel. We feel ripped off and will never go there again. Anyone considering going to hotel Lancelot, think again and go elsewhere, as they see you as a cash cow and will get plenty more customers THEY CAÑ MISLEAD. Shame on them ! See photos blowout of unclean bathroom, road work and view from our Windows and traffic passing until early hours of the night, hotel Windows offer little noise reduction.

It was a surprisingly nice hotel and it exceeds my expectation to be honest. I booked two nights to stay in the Las Palmas city centre with easy access to Santa Catalina and Playa de Las Canteras. I did not expect fancy room, mega facilities, etc, but just needed a clean room for my stay. However, on arrival, the friendly and welcoming staff at reception allowed me to check in even before standard check in hour. The hotel was clean, new and refresh for me. The room was very new and very clean, with full kitchen facilities. You can cook small meals or make some snack during your stay if you like. It has a balcony with view of small alley/ narrow street of Las Palmas. There are also social working/ meeting space, laundry, sauna, gym facilities in the basement, which I did not have time to use. The air conditioning in the room is a plus and make you feel very cool and comfortable in hot weather. The hotel is in a very convenient place, with plenty of restaurants, bank/ A** and shops nearby. Walking to the beach is under 5 minutes with more activities to offer. For public transport, Santa Catalina bus station is around 5 minutes away, where you can get buses to the airport, south part of the island and San Telmo Bus Station which is near the historical centre. Overall, I like this hotel and would certainly recommend it to you if you would like to stay in Las Palmas. Everything is so convenient and yet it was not noisy at night, as I had a very good sleep.

Apartment is very comfortable room, with balcony and table, indoor table, all kitchen comfort. Family is done almost every day. Very clean, very friendly staff, including at the reception. We were next to the restaurant on the floor, so a little noise in the evening, but next to enjoy the animations. The residence is well placed to walk in the city, car parked outside at a maximum of 5 minutes in adjacent streets. the staff explains how to go there ... Very happy with our stay.

Stayed for two nights whilst on vacation exploring Lanzarote, paying a pretty good price for a last-minute booking. The compact hotel is very well located near the centre of Arrecife, on the coast almost directly opposite the Castillo de San Gabriel. There is no parking available at the hotel, although there is a large public 24hr underground carpark near the Arrecife Gran Hotel about a 10-minute walk away (around 30€ for a day and a half). Check in was quick and friendly, despite a late-night arrival. My room was at the back of the hotel overlooking the back streets of Arrecife. The room was comfortable although the décor was perhaps a little old. Good WIFI, but the room had only one free power socket (as the fridge had been unplugged before I arrived). The bed was fairly comfortable, some noise from the street at night, but nothing too loud. My room didn’t have aircon, which wasn’t an issue in October, but maybe an issue in the summer? Breakfast was on the terrace at the top of the hotel giving really good views; and a good selection to food choose from. Overall, a well located hotel to explore Arrecife and the surrounding area, but given the limited facilities at the hotel and lack of parking maybe better for short stays!

I arrived at Castillo in the early evening of October 2nd 2023 as a solo traveller. Having left home some 8 hours previously, I felt tired , hungry , and thirsty and was therefore looking forward to being welcomed to my apartment quickly and efficiently as a holidaymaker. Instead I found myself face to face with a surly and charmless young man who ran through the check in procedure in a bored and disinterested fashion before thrusting a grainy and badly photocopied map into my hand in order to find my apartment myself amongst hundreds of similar white bungalows in the complex At this point I might add I’m the only traveller checking in at that point. Some 45 minutes later I find my apartment after walking round the complex umpteen times , if the check in guy had removed himself from behind the desk and simply pointed to a gate 50 yards up the road all this could have been avoided. The apartment was tired looking , sagging curtains , broken sofa bed , the main beds were uncomfortable metal frame affairs with a mismatched wooden headboard jammed up between them and the walls No air con , simply antiquated ceiling fans/lights which were hard to figure out to keep running without the lights on. Kitchenette appallingly equipped . Something scuttles when I open a cupboard Blocked drains emitting foul odours in the bathroom The roads around the complex are shocking , featuring broken manhole covers , broken electrical boxes , discarded rubbish lying around , and oh watch out for cars randomly crossing your path without warning from the strange little mini roundabouts which allow cars to zoom in front of people in a pedestrian zone. Also beware the electric scooters hacking around everywhere I think I had 3 room service visits in a fortnight , and despite paying for late checkout on my last day I then had a cleaner wondering why I was still there at 12 , I had to google the words paid late check out to get rid of her , obviously someone hadn’t done their job! Finally if you come here and are not particularly fit , it’s approximately 1 1/4 miles to the nearest beach , despite saying beach resort and a steep uphill climb on the return I’m sure Castillo will give the standard reply to this review , but you need to revamp your rooms , employ staff that are good with people , repair your roads , look after your grounds properly , including using the irrigation system in order to avoid the eyesore of dead plants everywhere, last but not least some general information given to guests and proper signage around the place would greatly help!

Terrific value - recommended Stayed one week. Good location, only 10 mins from cruise terminal and a level walk to bus station Euro2.80 per person to airport, buses depart from Las Palmas 15 mins and 45 mins past the hour. (Taxi about Euro 30) Great sun terrace although some mattresses would improve the comfort of the sun loungers! More drawers in wardrobes would be a good addition too. Breakfast quite good but perhaps more variation in hot dishes would be welcome by other guests. If possible some quieter door closures would be a courtesy to other sleeping guests. Very fast wi-fi , we had as requested a quiet room on the 6th floor with prompt lift access. Spotlessly clean clean and quiet throughout. Receptionist Irene is a credit to her employer for helpfulness and providing translations. Manager Hose also an excellent communicator especially with prompt email exchanges before visiting the hotel. Hose even helped with our luggage on departure.

Feel ripped Off, DID NOT GET ROOM WE PAID FOR. PAID €144 for a room with a Seaview. On arrival found Major road work and traffic redirection outside the front of the hotel. Reception put us in a ground floor rear of the hotel room 116 so we we're not disturbed by the roadworks (which we're finished by 5pm and silent) Room 116 is just about street level on the redirection traffic route and hence very busy with traffic and people until the early hours of the morning. We asked to move to a seaview room that we had PAYED FOR, but told not possible as only there one night. We had little to no sleep and a very poor stale croissant breakfast. Explained this to reception staff on checking out, they we're not interested and just said 'Goodbye'. We asked if they care about their customers and the older male reception staff member said 'No!'. They are mis-selling these rooms and not informing customers of the major road works out front of hotel. We feel ripped off and will never go there again. Anyone considering going to hotel Lancelot, think again and go elsewhere, as they see you as a cash cow and will get plenty more customers THEY CAÑ MISLEAD. Shame on them ! See photos blowout of unclean bathroom, road work and view from our Windows and traffic passing until early hours of the night, hotel Windows offer little noise reduction.

It was a surprisingly nice hotel and it exceeds my expectation to be honest. I booked two nights to stay in the Las Palmas city centre with easy access to Santa Catalina and Playa de Las Canteras. I did not expect fancy room, mega facilities, etc, but just needed a clean room for my stay. However, on arrival, the friendly and welcoming staff at reception allowed me to check in even before standard check in hour. The hotel was clean, new and refresh for me. The room was very new and very clean, with full kitchen facilities. You can cook small meals or make some snack during your stay if you like. It has a balcony with view of small alley/ narrow street of Las Palmas. There are also social working/ meeting space, laundry, sauna, gym facilities in the basement, which I did not have time to use. The air conditioning in the room is a plus and make you feel very cool and comfortable in hot weather. The hotel is in a very convenient place, with plenty of restaurants, bank/ A** and shops nearby. Walking to the beach is under 5 minutes with more activities to offer. For public transport, Santa Catalina bus station is around 5 minutes away, where you can get buses to the airport, south part of the island and San Telmo Bus Station which is near the historical centre. Overall, I like this hotel and would certainly recommend it to you if you would like to stay in Las Palmas. Everything is so convenient and yet it was not noisy at night, as I had a very good sleep.

I have stayed at the AxelBeach numerous times, but sadly the refurbishment of the rooms means this was my last time. The refurbished rooms are oppressive and dingy – all the walls have been covered in a dark, depressing wallpaper, which is only broken up by white, cold lights. The stone floors have been covered with black linoleum, which looks depressing and dirty. The refurbishment is being done as cheaply as possible, leaving the colourful kitchen tiles intact and the bathroom mostly untouched. For some bizarre reason AstroTurf has been placed on the balcony floors. They have taken what used to be cheap-ish beach hotel rooms and given them a morgue/sauna makeover. This is really frustrating as, otherwise, the place remains pleasant – the pool is still great, the staff are lovely (Kevin, the receptionist, deserves a particular shout-out) and the gym has been re-done really well. The location is super handy as well.

Great choice for solo travelers amazing breakfast kind and friendly staff they speak very well English and are very kind to answer questions cleaning is amazing they need a rise for that job! I will definitely chose again The only thing could be improved was noice cancelling in the rooms coming from traffic outside and then having a bath rope also was missing

Booked 1 night for carnival so the room way overpriced paid 110 euros for room only. Reception is tired and needs upgraded to give a warm welcome. Felt 3 stars as soon as i entered. Reception staff friendly . Lift to rooms felt really old and dark. Room 408 a double was very spacious with large bathroom.kitchen area with full frudge and small table top oven, well stocked with utensils if you wanted to cook something. Bed really comfortable. View from the room syraight onto the side of a building. TV worked but only Spanosh stations, occasionaly Euronees in English. In this day and age you should be offering several stations in English and German. Im learning Spanish so wasnt a problem but need to cater to international travellers. Overall an ok stay but not good value for money when im booking into another 3* today for 47 euros.

We enjoyed our stay at this excellent hotel. Breakfast was superb, so much choice and a sea view! Our room was perfect; comfortable, modern and quiet air conditioning. This hotel has a great location, close to the beach and nearby attractions. We highly recommend this hotel.

this hotel is perfect if you want easy way to get to airport the next day. there is a bus stop 5 min walk away, the buses connect all the island. the staff are efficient and polite. they helped me print my boarding pass at no charge. I didn't try the dinner buffet(half a dozen dishes)but looked good for about 18 euros. there is a big map of arrecife on the wall that you can photo and use to get around the city. we had a sea view room,recommended the view is nice.

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sadly a different experience. I was told my room would be ready at 2pm; the time came and went and the room still wasn't ready so the receptionist - who was very helpful - said she would give me a different room (number 614). Similarly equipped to the room I had last week unfortunately this has a connecting door to the adjacent room and the noise is terrible! I can hear every word spoken next door as loud as if the people were in my room. Also, despite being on the sixth floor, there is a lot of noise from the street outside. The rooms with connecting doors are only suitable for families not for people who don't want to have to listen to everything said by the guests next door. Sadly, I would not stay at the hotel again which is a shame as the staff are very pleasant and the hotel is well located for the cruise port.

The restaurant has been renamed and revamped. The gym is brilliant and the air conditioning was very welcome by the end of my workout. The wicker furniture on the Ocean Breeze Terrace needs replacing but does not detract from the overall experience. Some of the entertainment on the Ocean Breeze leaves a lot to be desired as mentioned by a lot of our family and friends. The gardens were the perfect place to hold our Vow Renewal Ceremony and the staff were utterly brilliant, friendly and welcoming. We couldn't have asked for a better venue for our Vow Renewal or a better holiday. Many of our guests were crying when they had to go home. The pool is inviting and the pool activities were great to watch and take part in.

I loved this hotel. Me and my boyfriend decided to go on a short holiday in half term and chose this hotel as it was relatively cheap whilst also being quite central in playa las americas. When we arrived the hotel is very clean. We got to our room and we had been given a double family room for the 2 of us. i didn’t book this so this was a nice surprise as we had a double balcony which looked over the sea and we could see the sunset. The bathroom was lovely and the rooms were very clean with huge beds, cleaned every day to a perfect standard. In the morning we had a buffet breakfast which was extensive and filled us up, the dinner buffet was also really nice and changed every night with fresh food also being made in front of you. The pool side had lots of chairs and we never struggled to get a seat, the pool was nice and a nice temperature. There was a bar near the pool with crisps and drinks and on the last day there was a pool party with music and rubber dingies which we both loved as it was some entertainment. The hotel was a 10 minute walk from the beach and the main bars and we managed to walk to many different areas with no problem. I would definitely recommend this hotel can’t fault it

The hotel has a great bed. Kitchen with household appliances. but the best the jacuzzi q is very big. the pool is also very good. Breakfast was 10€ separate, and I thought it was okay. Generally Recommended. The only thing we didn't like was that we left a bag with clothes and instead of calling to warn her to get out of the bag and there was no way to recover all the contents of xq was already mixed with other things

Apartment is very comfortable room, with balcony and table, indoor table, all kitchen comfort. Family is done almost every day. Very clean, very friendly staff, including at the reception. We were next to the restaurant on the floor, so a little noise in the evening, but next to enjoy the animations. The residence is well placed to walk in the city, car parked outside at a maximum of 5 minutes in adjacent streets. the staff explains how to go there ... Very happy with our stay.

Great location, 10 minutes walk down to the beach. There are 2 pools, one heated and always sun beds available. Did hear they had a booking system for these but we never had to. Bars, restaurants and a shop on the complex which was useful. The only issue was they had live music on from 4pm every day and it seemed unnecessarily loud. It didn’t bother us too much but can imagine it would be a nightmare if you had a balcony closer to the bars. Apartment was great, balcony overlooking the pool and very well equipped. The staff left a bottle of wine for my partners 30th while we were there which was a nice touch. Would stay again, but would definitely recommend emailing ahead and asking for a room away from the bars.

We loved it. Nice and helpful staff. Apartment renovated, clean, elegant, everything available. Small heated pool. There were few people so it was enough, with a large number it would be more difficult. Toiletries, towels, bed linen, dishes all available. The airport next door and the planes added to the charm for us. There is nothing next to it. But the bus connection is ok. Though there is a piece. I really recommend.

This hotel was a huge disappointment. For the price we paid, I would definitely go somewhere else. I booked a room for myself and two kids (16 and 11) on a booking platform that described the room as suitable for three people, with a maximum of two adults. I assumed it would be a double or twin room with an extra bed for a child. However, when we arrived to check-in in the evening, they told us they had no record of three guests, only two adults, and that we could not stay in the room we had selected. They gave us a bigger apartment and asked me to come to the front desk the next morning to resolve the situation. I must say that the gentleman at the front desk during the evening shift was sincerely apologetic and showed empathy. However, the front desk man in the morning was a completely different story. He was rude and arrogant, and I've never experienced such poor hospitality. He showed no acknowledgement of their incorrect advertisement. They claimed that the room we selected was only suitable for two adults, with a maximum of one two-year-old child. I took the time to search through several different platforms where this ”family-friendly” hotel was listed, and on all of them, it stated that children up to the age of 13 were free of charge. However, in our case, we were asked to pay extra for our 11-year-old, which amounted to a 50% increase in the original price. With poor English skills, the only argument they had was several times ”It's not my problem. You pay now or leave!” - without getting back any money for the rest of the nights, of course. In the end, we paid the price and were reimbursed by the booking platform afterward, although I'm quite certain it was the hotel's fault. Mistakes do happen, but the rudeness and poor attitude of the staff were unacceptable. I don't see the hotel as family-friendly, friendly, or even polite at all. As for the hotel itself, the amenities were quite old, as evidenced by the condition of the rooms, restaurant, and outdoors. The pool was literally colder than the ocean, and nobody could stay in it for more than five minutes. For the original price, I would say it's about average, but after the 50% increase we paid, the hotel is way below average, and I would rather find a better hotel in a better location. To top it off, when we were leaving breakfast, one lady working in the restaurant got hysterical about our 11-year-old taking an APPLE from the breakfast buffet - how silly and rude reaction, especially to a kid.

A really lovely little hostel is a great town location. The star were very friendly & helpful and showed me the facilities when  checked in. The room was small, but had everything I needed & the bed was comfortable & clean. A great stop stop for a night or two  :)

Lovely hotel great chicken nugget the best entertainer i have had the pleasure to experience in all of my last 20 years holidays he is call valentin the best white party today, better than the other day he dance and jump in every where whit the guest love him. The rest of the team they are amazing nice snack

Terrific value - recommended Stayed one week. Good location, only 10 mins from cruise terminal and a level walk to bus station Euro2.80 per person to airport, buses depart from Las Palmas 15 mins and 45 mins past the hour. (Taxi about Euro 30) Great sun terrace although some mattresses would improve the comfort of the sun loungers! More drawers in wardrobes would be a good addition too. Breakfast quite good but perhaps more variation in hot dishes would be welcome by other guests. If possible some quieter door closures would be a courtesy to other sleeping guests. Very fast wi-fi , we had as requested a quiet room on the 6th floor with prompt lift access. Spotlessly clean clean and quiet throughout. Receptionist Irene is a credit to her employer for helpfulness and providing translations. Manager Hose also an excellent communicator especially with prompt email exchanges before visiting the hotel. Hose even helped with our luggage on departure.

It was a surprisingly nice hotel and it exceeds my expectation to be honest. I booked two nights to stay in the Las Palmas city centre with easy access to Santa Catalina and Playa de Las Canteras. I did not expect fancy room, mega facilities, etc, but just needed a clean room for my stay. However, on arrival, the friendly and welcoming staff at reception allowed me to check in even before standard check in hour. The hotel was clean, new and refresh for me. The room was very new and very clean, with full kitchen facilities. You can cook small meals or make some snack during your stay if you like. It has a balcony with view of small alley/ narrow street of Las Palmas. There are also social working/ meeting space, laundry, sauna, gym facilities in the basement, which I did not have time to use. The air conditioning in the room is a plus and make you feel very cool and comfortable in hot weather. The hotel is in a very convenient place, with plenty of restaurants, bank/ A** and shops nearby. Walking to the beach is under 5 minutes with more activities to offer. For public transport, Santa Catalina bus station is around 5 minutes away, where you can get buses to the airport, south part of the island and San Telmo Bus Station which is near the historical centre. Overall, I like this hotel and would certainly recommend it to you if you would like to stay in Las Palmas. Everything is so convenient and yet it was not noisy at night, as I had a very good sleep.

I have stayed at the AxelBeach numerous times, but sadly the refurbishment of the rooms means this was my last time. The refurbished rooms are oppressive and dingy – all the walls have been covered in a dark, depressing wallpaper, which is only broken up by white, cold lights. The stone floors have been covered with black linoleum, which looks depressing and dirty. The refurbishment is being done as cheaply as possible, leaving the colourful kitchen tiles intact and the bathroom mostly untouched. For some bizarre reason AstroTurf has been placed on the balcony floors. They have taken what used to be cheap-ish beach hotel rooms and given them a morgue/sauna makeover. This is really frustrating as, otherwise, the place remains pleasant – the pool is still great, the staff are lovely (Kevin, the receptionist, deserves a particular shout-out) and the gym has been re-done really well. The location is super handy as well.

Great choice for solo travelers amazing breakfast kind and friendly staff they speak very well English and are very kind to answer questions cleaning is amazing they need a rise for that job! I will definitely chose again The only thing could be improved was noice cancelling in the rooms coming from traffic outside and then having a bath rope also was missing

Booked 1 night for carnival so the room way overpriced paid 110 euros for room only. Reception is tired and needs upgraded to give a warm welcome. Felt 3 stars as soon as i entered. Reception staff friendly . Lift to rooms felt really old and dark. Room 408 a double was very spacious with large bathroom.kitchen area with full frudge and small table top oven, well stocked with utensils if you wanted to cook something. Bed really comfortable. View from the room syraight onto the side of a building. TV worked but only Spanosh stations, occasionaly Euronees in English. In this day and age you should be offering several stations in English and German. Im learning Spanish so wasnt a problem but need to cater to international travellers. Overall an ok stay but not good value for money when im booking into another 3* today for 47 euros.

We enjoyed our stay at this excellent hotel. Breakfast was superb, so much choice and a sea view! Our room was perfect; comfortable, modern and quiet air conditioning. This hotel has a great location, close to the beach and nearby attractions. We highly recommend this hotel.

Good room near Playa del Ingles

Very nice and clean, the staff were helpful and informative. Very close to beach ideal location. Multi storey car park near by rates not too bad. large screen tv with basic english channels. fridge included

Casa con encanto. Las vistas desde la terraza espectacular. Las camas muy cómodas. Todo limpio. La información para entrar muy clara, además de contacto con el anfitrión perfecto. Baño compartido pero no tuve problema porque lo mantienen limpio.

We stayed in the hotel for a few nights before a cruise. It’s in an ideal location. 200 metres from the Canteras beach and 400 metres from Santa Catalina bus station which is just beside the cruise terminal. The commercial centre is 600 metres away. There’s a lot of restaurants, bars, shops and supermarkets in the immediate surrounding area. A taxi to the old town is 6 Euros. Rooms are modern, clean, have a free safe, mini fridge, complimentary water & toiletries, and a nice bathroom with powerful shower. A quiet room coupled with comfortable beds and great latex pillows meant we got a good night’s sleep. We prepaid breakfast which offered high quality cereals, cold cuts, cheeses, pastries, breads, fruit and some hot options together with juices and coffee. The hotel has left luggage lockers and a courtesy toilet and shower facilities which we appreciated as we had a late flight. Staff were excellent: professional, knowledgeable, friendly and helpful.