5-Star Hotels in North Sumatra, Indonesia

My recent stay at the Grand Cityhall Hotel was truly exceptional and exceeded my expectations. From the moment I stepped into the lobby, I was immediately greeted by a warm, welcoming, and elegant atmosphere. This was evident in every corner of the hotel, from the exquisite interior design, a blend of classic and modern touches, to the thoughtful details within the rooms. However, what truly made this experience unforgettable was the quality of service. The team at Grand Cityhall exemplified 5-Star hospitality standards. Every staff member I encountered was friendly, attentive, and genuinely helpful. The check-in process was seamless, and I felt truly valued as a guest.

I recently had the pleasure of staying and overall it left a very positive impression. 🛏️ Room Comfort & Cleanliness • The room was comfortable, offering plenty of room to relax and move around comfortably. • It was immaculately clean, with fresh linens, spotless floors, and well-maintained furnishings. 🌅 Scenic Views • The views from the room were stunning—whether it was city lights at night or a sweeping horizon during the day, the scenery was truly enjoyable.

The hotel staff is nice and polite. Check in was fast. Breakfast is normal. The location is near to shopping centre. By grabs, it takes abt 1 hour frm airport. However, the room need to be renovated as quite old. Not the usual jw mariott standard.

Location is in the centre of everything. There’s vip parking in front of the hotel. Breakfast is varied and soo goood! Room is clean,huge. But there’s no bathrobe. Iron and travel adapter is available upon request. Grab food is available untill late night. Service is excellent! 👍🏼

comfortable hotel, decent buffet spread and location is quite central but not too noisy. however, building seems to be quite old so can see the aged furniture and fittings in the room - doesn't affect the accomodation at all. surrounding area doesn't have much nearby amenities but can always grabmart for stuff which is fine.