5-Star Hotels in Ma`an, Jordan

Beautiful interior, love the ambiance of lobby lounge and Al Iwan restaurant, food is delicious! Excellent location, just opposite Petra Visitor Centre, ATM can be found next to the Centre and only charge a small fee compared to ATM at airport. Unfortunately, not every superior room comes with a balcony therefore i don’t see what’s the difference compared to classic category. And AC/heater in room smell like kitchen, not sure because our room was just above the back kitchen. After all, it’s a mixed feeling about the hotel.

My stay in Marriot Petra is beyond my expectations. The location is great, you could see nice views of Petra from the swimming pool in the hotel. Plus the hotel is super quiet and peaceful ❤️ The staff are super kind, friendly and attentive. Special thanks to Mr. Mohammed , the assistant manager in the front office , he is a very kind and friendly person, delivering a great service and kind attitude when interacting with the guest . I would like to recommend this hotel for your Petra stay .

Good location (nearby visitors center but on the hill, you need clime The service is not very good: It was the first time when I didn't got information at the reception about breakfast time, spa service, swimm pool, etc. The bath -hot spring was semi-fulled afternoon. The bathrobe was so small The breakfast was ok. Opportunity for the late check out

This place is sort of a boutique hotel opened by locals and not one of the big chain hotels and it’s location (point 1) is slightly further away from the city centre and it’s located on the hillside and there is no way you can walk there, you definitely need a car to reach this place from Petra Visitor Center ( hence please take a cab ) but it was fine for us as we drove. The price we paid was somewhat expensive ( due to its peak season) but all the hotels nearby were on the high side. Rooms are exceptionally clean and it even smell of freshly laundered sheets, good ventilation and breakfast was decent. We had dinner here as well 20JOD for the buffet dinner per person and it was great on the weekend nights but on a weekday nights the menu offering is much limited. Staff are generally friendly but I was turn off by a cook named Ala’a who was attending the egg station during breakfast on 29 October - not only was he slow ( compared to the cook of the previous day - leading to long wait at the station despite less than 30 people in the breakfast place), he was also rude to guests who didn’t really speak English and even told them when they didn’t clearly place their orders- I was observing and it was really bad taste as he scowl at them and this is only coming from a cook at the eggs station - you need mind your customer service ettiquete especially to foreign guests who makes up most of your revenue. The least you can do is smile and not make your guests feel like feel bad about their language when they are ordering their eggs.

The hotel sit atop a hill overlooking the desert hills - a wonderful view, about a 10-min. drive from the Petra visitor center. All the staff we met, from the security guards, to the bellman, the front desk, the restaurant - were just SUPERB. All of them. The lobby is inviting and warm, the restaurant is spacious and with lots of sunshine. Dinner buffet had a very nice variety and decent quality, yet overpriced. Breakfast had a wonderful variety with good quality. The room was very clean, and looked like it was built last year - very well maintained. Although the building looks very new, overall, the hotel is overpriced a bit. Overall, an excellent choice for Petra.