Posted on Aug 12, 2026|Guestroom - Double Occupancy (Double Bed) (Tv, Fridge)
Aïda5The location and cleanliness are wonderful. Right next to the ”Champs Elysees” of Beijing. May I kindly suggest to add a fee to continue proposing the collecting and cleaning which is displayed on the hotel website? It is confusing for guests to see a service proposed and not performed. See hotel website and joint pic of sign to hang on door in Chinese , didn't take a pic of the basket. Also if the receptionist asks you to bring down your dirty laundry basket (placed in the room) to the lobby, it can be perceived as gross by clients as you do not bring dirty clothes in a hotel lobby. Such things are not done and not to be suggested by the receptionist. Finally, most guests on holiday are happy to pay and have laundry done. It is a service we had in other hotels in China free or paid. 2 machines and 2 driers for so many rooms is not enough. Visiting all day(Beijing is huge) and staying up to 1.30 am doing laundry in a queue is tough during holidays. This needs to be corrected or crossed out on the hotel website so clients know beforehand. Overall positive though.
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Price per night from:HK$649
Posted on Sep 7, 2026|Wise·Lang | Family Duplex Suite
Guest UserThe hygiene, environment, and facilities were excellent. The location is absolutely superb, right in Dongsi Sitiao. Just walk straight and turn right, and you're on Dongsi Beidajie. It's perfect for a city walk, exploring, eating, and checking off all your must-sees. It's also super convenient to grab pastries from Honghua Dianxinju and Daoxiangcun as souvenirs. The hutong itself offers an immersive experience of old Beijing's alleyways and is wonderfully quiet.
In terms of service, the hardware and facilities were great. The welcome snacks in the room were special Daoxiangcun treats, and the welcome fruit and drinks were a thoughtful touch. The readily available complimentary bottled water in the hallways was also very convenient.
So much for the good. Now, let's talk about areas for improvement – specifically, the soft services.
I understand that a hotel is essentially a service industry, so service is an extremely important component. The service here, if I were to use an analogy, felt like a bottle of milk mixed with half a bottle of water. It had a milky taste, but it felt a bit diluted, a little off. The remaining half bottle of milk was there out of necessity, to prove it was still milk.
Personally, I think poor performance usually stems from two reasons: 1. a willingness issue; 2. a capability issue. As for what the specific problem is, the boss probably needs to identify it. If it's a capability issue, I'd suggest more training. If it's a willingness issue, it's a bit harder to pinpoint, given that there's still that half bottle of milk.
I'd definitely consider staying here again if I come back to Beijing and would recommend it to friends, purely for the environment and location. As for the service, perhaps dropping the '24h Private Residence Butler' label would make it feel less incongruous. Finally, in brief, some reasons for my negative feedback on the service – too lazy to elaborate, but let's call it the ”missing luggage tag incident” and the ”insisting a display item is new incident.” Honestly, I'm usually very accommodating with minor issues; otherwise, I wouldn't have waited 20 minutes at the front desk when I was rushing to catch a flight. But what I can't tolerate is deception. The fact that I had to persist to expose a display item being passed off as new is quite ridiculous. And lastly, a shout-out to the girl who worked hard running to the storage room to get a new item; she really tried and apologized, but I still needed to get this off my chest.
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Price per night from:HK$645
Posted on Sep 8, 2026|Delight Superior Standard Room with Memory Foam and Zero Pressure Mattress, Smart Projection
Guest UserThe hotel exceeded my expectations. The courtyard house is beautifully renovated and very modern internally. The breakfast is delicious and different varieties daily. I am impressed with the clean spacious room. The very helpful reception staff that is always smiling and ready to help. The sturdy umbrella provided when it's raining outside. The complementary photo sessions. The proximity to major attractions sites and walking distance to food and convenience store. I will definitely stay here again the next time I visit Beijing.
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Price per night from:HK$884
Posted on Sep 9, 2026|Huange Queen Bed Room (Mobile Screen Casting & Mini Fridge)
Guest UserThis hotel was recommended by Trip.com, and it was my first stay here. I was extremely satisfied and had a warm experience during my three-day visit. The room was clean and tidy, the front desk staff were enthusiastic, and the breakfast was plentiful, with both Chinese and Western options. The location is super convenient, just a short walk to Metro Line 10 and Airport Line 12. It's a great and convenient hotel, and they even offer supper at 10 PM!
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Price per night from:HK$425
Posted on Jun 8, 2026
Anonymous UserApart from the renovation which we were told beforehand, the room we had was dark (probably because it was a windowless room), humid, aircon wasn’t strong but they provided a fan. Could smell urine even with the toilet seat covered, toilet door was closed, to a point that i was awaken by the foul smell. Had to spray perfume to have it barely covered. Ventilation was super bad. Cons aside, service was good, fridge in room had free drinks. Would recommend to book a window room if you had to even though friend that stayed in the window room said it was bad too. There’s a mall few minutes walk away which was a plus. Good view on the reception floor too.
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Price per night from:HK$549
Posted on Jul 19, 2026|Superior Twin Room with Smart Xiaodu, Mini Fridge, Deep Sleep Pillow and 65-Inch Screen-Mirroring Tv
ChriseroFacilities: The facilities are comprehensive, with a fridge, smart toilet, smart speaker, and electric curtains in the room. The hotel also has a laundry room and a gym. However, there's only one elevator, so expect a wait during peak hours. The room has a balcony, but the soundproofing could be improved.
Hygiene: Up to standard, no obvious flaws, but there's room for improvement.
Environment: Located on a corner at a crossroads, with supermarkets and restaurants nearby. The subway station is right downstairs, and Changying Tianjie shopping mall is just across the street. Very convenient. However, the window faces an office building, which is quite close.
Service: Excellent. Quick response and a great attitude. They even upgraded my room proactively. The breakfast was also very good, with a wide variety of options.
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Price per night from:HK$428
Posted on Aug 31, 2026|Aviation Haven Minimal Sunlit Twin Room(Ceiling Windows)
Anonymous UserThe breakfast selection is quite substantial. The live station's scrambled eggs are tender and fresh, and the baguette toasted in the toaster is wonderfully fragrant. There's a good variety of whole grains, and even freshly prepared knife-cut noodles. With such a wide range of hot food options, having breakfast here as a guest is truly enjoyable.
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Price per night from:HK$318
Posted on Apr 18, 2025
Guest User
A friend who was accompanying my daughter to take an exam recommended this hotel to me. I felt very comfortable when I opened the door. I booked an executive double room. The room was large and clean. Both the front desk and the cleaning lady were very enthusiastic and helpful. There was unlimited drinking water in the room. The service was very thoughtful. Next time I have the chance to come to Beijing, this will be my first choice!
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Price per night from:HK$374
Posted on Sep 3, 2026|Classic King Room
Guest UserThe hotel's location is incredibly convenient, right to the left when you exit the northwest gate of Dengshikou subway station. The room offers excellent value for money. Even though the hotel is located above the subway station, and my husband is more sensitive to noise than most, we didn't experience any noticeable noise with the windows closed and the air conditioning on.
The staff are all patient and polite 🌟. Front desk staff like Zhiwen and Tongxin were especially thoughtful and attentive. We initially didn't realize that the voice-activated air conditioning automatically turns off when you leave the room, causing the room temperature to rise quickly. We assumed that's how the hotel's central AC worked and didn't want to bother the staff in the evening. The next morning, we casually asked about it, and the front desk promptly helped us adjust it. We stayed on the 7th floor, and Guo Jing, who was responsible for cleaning, was very attentive to guests' needs.
The breakfast mainly features Chinese cuisine, and the breakfast chef was also great. Just a short walk to the right from the hotel, there's a Hao Kaixin Shaobing shop, where the standard shaobing for 6 yuan is particularly delicious.
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Price per night from:HK$593
Posted on Aug 24, 2026|Luxury King Room|Zero-Pressure Mattress|Soft down Pillow
ryan11111I stayed at the Shanxi Mansion during my trip to Beijing. As soon as I entered, the hotel staff helped me with my luggage, showing great service awareness. They also offer shuttle services to and from the station. The hotel room was clean and spacious, and it even had a bathtub, fulfilling my little one's wish to take a bath. The hotel price was affordable and included breakfast. Overall, I highly recommend it.
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Price per night from:HK$427