4-Star Hotels in Hiroshima Prefecture, Japan

Came back to this place a second time. Breakfast was outstanding. We had a river view room which was on the 15th floor - spectacular view. We were fortunate and got a double (maybe slightly larger - almost a queen sized) bed. The room was not huge but it was big enough, we weren't cramped. The only real downside is there is no onsen or swimming pool.The staff are friendly and helpful. We would come back again.

An upscale hotel offering great value for money. From the windows, you're treated to unparalleled views of the Seto Inland Sea, its islands, and Hiroshima's stunning night skyline. I would absolutely choose to stay here again on my next visit to Hiroshima. The staff spoke good English and were very friendly. The only minor drawback was that the bathroom walls appeared a bit dated, but this is understandable given the hotel's long operational history.

Amazing location, friendly and accommodating staff, spacious room, proper drip coffee in the room with Balmuda kettle. The only downside is they only have 2 washing machines for the entire hotel.

I had an amazing stay at The Knot, Hiroshima! The hotel is stylish and perfectly located, making it so easy to explore the city. The bar was fantastic, and breakfast was absolutely incredible – there were so many options to choose from. I loved the small touches in the room, like the chic dressing gown, which made the stay feel extra special. The staff were incredibly friendly and welcoming. A standout for me were The Knot Coins – complimentary tokens for snacks and drinks – I used mine for a Basque cheesecake, which was absolutely delicious. I can’t recommend this hotel enough!

Let's start with the positives. The hotel's price is very reasonable, especially for families with two children who often struggle to find suitable rooms and prices. Most hotel systems would split you into two rooms (one adult, one child), but here, you get a 30 sqm room with two beds, accommodating two adults and two children at a fair price. If you book early, breakfast for two is even included. Every day from 3 PM to 9 PM, there are free drinks and cookies in the lobby for guests to relax and enjoy. You can even try 'Little Boy,' a lactic acid drink that's a Hiroshima specialty. The hotel is right by Nagarekawa Street, and it's not far to Hon-dori shopping street, making it super convenient for dining, drinking, and entertainment. The downside is its distance from public transportation. It's a few hundred meters walk to the tram, and getting to the JR station requires either a taxi or a bus from outside the hotel. A taxi to the JR station is about 1000 JPY, which isn't too bad. For city attractions like the Peace Memorial Park and museums, you can either walk or take a taxi directly. The rooms are a bit old-fashioned, but everything else is fine. So, even though you have to take a taxi to the JR station every day, the room rate is low enough that it still works out to be a good deal.

Very satisfied. The hotel is conveniently located directly across the street from JR Hiroshima Station. The room wasn't huge, but the bathroom was spacious enough for both showering and taking a bath. They offer self-service coffee and green tea in the lobby, which is very convenient. Breakfast was plentiful and served on the top floor, where the ambiance was great and you could enjoy city views while eating.

The hotel’s facilities are excellent, and the location is very convenient. For the price, it offers great value. Most staff members were friendly and helpful, but the January 5th evening shift staff member was not friendly at all. On the night of January 5, this male staff member was quite unhelpful and rude. I had a package delivered to the hotel, and I had confirmed ahead of time that the hotel could receive it. When I asked about it, he said they hadn’t received any packages. I explained that the building’s address might be shared and that it could have been delivered to the neighboring property (this had happened before, and another staff member had kindly helped me retrieve it). However, he simply told me to contact the delivery company myself and walked away abruptly. Since I don’t speak Japanese, it was difficult for me to handle the issue alone. I chose a hotel with front desk service specifically for help in such situations. The next morning, I spoke to another staff member, who kindly said they would look into it. Later, they found the package, which indeed had been delivered to the neighboring building. That evening, I was finally able to collect it—but it had been opened. The staff apologized repeatedly, and I accepted their apology, but thinking back, it does raise some concern. The opened package contained over-the-counter medicine, and the box was clearly labeled as such. If there was any suspicion, I believe it would have been more appropriate to verify with the guest upon pickup or report it to the authorities, rather than open the package privately. Overall, the hotel’s hardware and location are excellent, and the staff are generally polite. I just hope that management can improve staff training and establish a better procedure for handling delivered packages to ensure a more professional experience in the future.

Great experience here. The hotel is right next to a lot of Hiroshima'd major attractions, and the rooms have an incredible view of the city and beyond. Good restaurants with friendly service. Highly recommended.

This property far exceeded my expections. I give much credit to the exceptional service provided by the Front desk team and housekeeping. They have been well trained and follow-up, as and when required. It is one of those few properties which I have experienced, as a global traveller, where it was difficult to leave. As foreign guests are also using the hotel, I would recommend basic English classes be provided to help in the delivery of the service. Thank you.

Modern and clean hotel, located close to the electric train (trams) Reception is located on the top floor (14) lots of nice accessories available plus lovely snacks and coffee/tea through out the day, highly appreciated. Room was lovely, clean, has small window, but not an issue. Breakfast was standard, and staff were polite. Shops and restaurants on road, easy to walk to memorial park, about 15 minutes, 3 stops from main train station, easy to navigate to Miyajimaguchi island. Wonderful two days.