5-Star Hotels in Yunnan, China

I am writing to share our gratitude following our recent stay at Novotel Kunming City Center. We were delighted to discover the hotel’s modern facilities and fresh ambiance, which certainly contributed to a memorable experience. The staff was exceptionally friendly and helpful throughout our stay. In particular, I would like to extend a special thank you to Noya for going above and beyond to assist us. Her knowledge and recommendations for local attractions greatly enriched our visit. Additionally, we appreciated the hotel’s convenient location near the MRT and shopping center, making our exploration of the area effortless. Thank you once again for a wonderful stay. We look forward to visiting Novotel Kunming City Center again in the future.

Absolutely fantastic stay at the Jen Shangri-La. The hotel is beautiful, with all the amenities. We used the pool one of the days and it is one of the best city hotel pools we’ve been to. The gym is HUGE and fully equipped. The breakfast caters to all tastes, though it has a very strong Chinese bias, as is expected. It is very well situated with a metro station next to it, and one of the best shopping centres 15 minutes walking (full of great restaurants).

I enjoyed the hotel stay a lot. Beautiful architecture, large breakfast selection, and you just can’t go wrong with a large hotel. My tip to other Travellers who are looking for a luxury experience, please don’t go for the up and coming avant garde room designs that seem to be popular in Lijiang. Pros: 1. Economies of scale, rooms are of a high standard. Heating, air-conditioning all work fine. You’ll realize it’s a problem with the boutique hotels who are at the same price point 2. Breakfast begins at 6:30am - great for when you want to start your day early. 3. They had beautiful black swans and offer free activities like kayaking alongside them. Cons: 1. The boutique hotels has personalized services compared to large hotels. However, it’s not important for me.

The hotel is well located and allowed us to make our way within 10 mins to the Kunming train station. However we find the bed too firm for us. Didn't have breakfast at the restaurant but staff accommodated our request to pack some food for our trip early morning out of Kunming. Napping street and old Kunming old street are worth a visit. We had walked from Wen Lin street through the Jade lake to the old street. I highly recommend this walk, lovely!

I recently had the pleasure of staying at the Sofitel, and I must say it exceeded all my expectations. From the moment we arrived, the hotel staff made us feel incredibly welcome, ensuring that we were well taken care of, especially our little girl. They went above and beyond in making us feel comfortable, and their attention to detail was remarkable. The professionalism of the staff was evident throughout our stay. Not only did they provide excellent recommendations for things to do and places to eat, but they also made sure we had everything we needed, always with a warm smile. A special shout-out to Edson and Jessica for their exceptional service and hospitality – they truly made our experience unforgettable. Having stayed at many luxury hotels, including some of the most expensive in China, I can confidently say that this Sofitel stands out. The service, the atmosphere, and the overall experience went beyond anything I could have imagined. Highly recommend!

The hotel is clean and convenient, the room is spacious. Despite the late arrival, the front desk was very helpful and willing to make best efforts to ensure we have a great experience at the hotel. Especially thanks to Judy Xu who immediately offered us a family room with King Bed and an Extra Bed for my kid when I just told her we didn’t request the extra bed but we may need it later if twin beds are too small. We had a great experience and will definitely come back!

I recently stayed in the family suite at this wonderful hotel and had an exceptional experience. The accommodations were comfortable and well-suited for a family, providing all the amenities we needed for a pleasant stay. I want to extend a special thank you to the staff members, 谭忠琼 and 胡娜. Despite being busy with a large stack of passports and other duties, they were incredibly patient and kind, taking the time to thoroughly answer all my inquiries. Their dedication and professionalism truly enhanced our stay and made us feel valued as guests. Overall, this hotel offers a perfect blend of comfort, convenience, and outstanding service. I highly recommend it to anyone looking for a memorable stay.

Super love the ancient 古镇 feel of this hotel room, and its proximity and link through a back door to Lijiang Ancient Town. Service is excellent where the hotel staff delivered medicine and other amenities request where required. Breakfast is excellent too. Highly recommended for anyone visiting Lijiang!

Went to Lijiang with my elderly parents. Selected this hotel based on its location, which is outside of the ancient city, but near enough to walk to. There is no need to lug suitcases on cobblestone road and there is a lift to every floor so it was elder-friendly. It is also not far from Heilongtan. We stayed here for 3 nights. Got complimentary room upgrade. Staff are friendly and helpful, all the way from from the main reception, to housekeepers, to cafe, to breakfast crew. When tired from walking around town, mahjong was also available. Cannot remember everyone by name, but would like to thank the whole team, 小娟，安娜 for a wonderful stay.

The room was far smaller than expected with a very petite though functional bathroom (without any natural light). The two single beds were small and difficult to sleep in. The air conditioning was old and quite poor. It was difficult to bring the temperature down at night. There was one tiny wardrobe that could not hold much clothing at all. There was no tea, coffee or other benefits of an alleged 5 star hotel. The following day, the cleaners (who were fantastic and very nice) brought us a few biscuits and a plate with a few fruit items on it. Two bottles of water were provided each day. The breakfast had a good selection of possible dishes though the staff did not refill regularly so many items became unavailable during breakfast. The dishes were very Chinese orientated, which was not a problem given that we were the only foreigners in the hotel. The reception staff were excellent, very helpful and supportive.

I am writing to share our gratitude following our recent stay at Novotel Kunming City Center. We were delighted to discover the hotel’s modern facilities and fresh ambiance, which certainly contributed to a memorable experience. The staff was exceptionally friendly and helpful throughout our stay. In particular, I would like to extend a special thank you to Noya for going above and beyond to assist us. Her knowledge and recommendations for local attractions greatly enriched our visit. Additionally, we appreciated the hotel’s convenient location near the MRT and shopping center, making our exploration of the area effortless. Thank you once again for a wonderful stay. We look forward to visiting Novotel Kunming City Center again in the future.

Absolutely fantastic stay at the Jen Shangri-La. The hotel is beautiful, with all the amenities. We used the pool one of the days and it is one of the best city hotel pools we’ve been to. The gym is HUGE and fully equipped. The breakfast caters to all tastes, though it has a very strong Chinese bias, as is expected. It is very well situated with a metro station next to it, and one of the best shopping centres 15 minutes walking (full of great restaurants).

The hotel is well located and allowed us to make our way within 10 mins to the Kunming train station. However we find the bed too firm for us. Didn't have breakfast at the restaurant but staff accommodated our request to pack some food for our trip early morning out of Kunming. Napping street and old Kunming old street are worth a visit. We had walked from Wen Lin street through the Jade lake to the old street. I highly recommend this walk, lovely!

I recently had the pleasure of staying at the Sofitel, and I must say it exceeded all my expectations. From the moment we arrived, the hotel staff made us feel incredibly welcome, ensuring that we were well taken care of, especially our little girl. They went above and beyond in making us feel comfortable, and their attention to detail was remarkable. The professionalism of the staff was evident throughout our stay. Not only did they provide excellent recommendations for things to do and places to eat, but they also made sure we had everything we needed, always with a warm smile. A special shout-out to Edson and Jessica for their exceptional service and hospitality – they truly made our experience unforgettable. Having stayed at many luxury hotels, including some of the most expensive in China, I can confidently say that this Sofitel stands out. The service, the atmosphere, and the overall experience went beyond anything I could have imagined. Highly recommend!

The hotel is clean and convenient, the room is spacious. Despite the late arrival, the front desk was very helpful and willing to make best efforts to ensure we have a great experience at the hotel. Especially thanks to Judy Xu who immediately offered us a family room with King Bed and an Extra Bed for my kid when I just told her we didn’t request the extra bed but we may need it later if twin beds are too small. We had a great experience and will definitely come back!

I recently stayed in the family suite at this wonderful hotel and had an exceptional experience. The accommodations were comfortable and well-suited for a family, providing all the amenities we needed for a pleasant stay. I want to extend a special thank you to the staff members, 谭忠琼 and 胡娜. Despite being busy with a large stack of passports and other duties, they were incredibly patient and kind, taking the time to thoroughly answer all my inquiries. Their dedication and professionalism truly enhanced our stay and made us feel valued as guests. Overall, this hotel offers a perfect blend of comfort, convenience, and outstanding service. I highly recommend it to anyone looking for a memorable stay.

This hotel is great. It’s a bit tricky to get to with your own vehicle because the road is weird but if you want to anything on dianchi lake, Yunnan nationalities park or west hills the location is ideal. The staff are friendly and we got free breakfast and dinner! The hot springs is nice but not large. Water was clean. We got the family loft room which is great for families but I recommend they put a bunk bed in the family room for foreign families who have multiple kids and Chinese families with 2 or more kids.

My definition of luxury, this brand new hotel strikes the perfect balance of elegance and simplicity as art deco style. Bath Rooms are tastefully decorated with all the high quality amenities. You'd come to expect from a 5+ star hotel including automatic black out curtains and one touch lighting control. The restaurant/breakfast area was outstanding. The breakfast was one of the best I experienced with a selection not found in any other 5 star hotel. Staff was super friendly and helpful. From the moment we booked the room we were greeted with the most friendly staff. Emily and Wan (in the Front desk/Concierge ) gave us a smooth check in, and provided us with a great dining guide that we wanted to explore. They are exceptional! I would highly recommend and will definitely go back for these stellar services and amenities.

A very old hotel, very small TV (guess is a 21') given the room size ration. Light switches are not centralised, need to walk around the whole room to off all lights. Requested for high floor in reservation but was assigned lower. Was woken up by car horns around 7+am, requested for higher floor room the next day but given a 'roll eye' attitude. Disappoitment for a Grand Park group.

Great location near the city centre. The staff are very helpful with queries. The gym is quite small but for a hotel gym is better than many others since it has a pool as well. Considering it's a 5 star hotel it does feel a little old but the rooms are spacious and is very clean. Would recommend.

I enjoyed the hotel stay a lot. Beautiful architecture, large breakfast selection, and you just can’t go wrong with a large hotel. My tip to other Travellers who are looking for a luxury experience, please don’t go for the up and coming avant garde room designs that seem to be popular in Lijiang. Pros: 1. Economies of scale, rooms are of a high standard. Heating, air-conditioning all work fine. You’ll realize it’s a problem with the boutique hotels who are at the same price point 2. Breakfast begins at 6:30am - great for when you want to start your day early. 3. They had beautiful black swans and offer free activities like kayaking alongside them. Cons: 1. The boutique hotels has personalized services compared to large hotels. However, it’s not important for me.

Super love the ancient 古镇 feel of this hotel room, and its proximity and link through a back door to Lijiang Ancient Town. Service is excellent where the hotel staff delivered medicine and other amenities request where required. Breakfast is excellent too. Highly recommended for anyone visiting Lijiang!

Went to Lijiang with my elderly parents. Selected this hotel based on its location, which is outside of the ancient city, but near enough to walk to. There is no need to lug suitcases on cobblestone road and there is a lift to every floor so it was elder-friendly. It is also not far from Heilongtan. We stayed here for 3 nights. Got complimentary room upgrade. Staff are friendly and helpful, all the way from from the main reception, to housekeepers, to cafe, to breakfast crew. When tired from walking around town, mahjong was also available. Cannot remember everyone by name, but would like to thank the whole team, 小娟，安娜 for a wonderful stay.

The room was far smaller than expected with a very petite though functional bathroom (without any natural light). The two single beds were small and difficult to sleep in. The air conditioning was old and quite poor. It was difficult to bring the temperature down at night. There was one tiny wardrobe that could not hold much clothing at all. There was no tea, coffee or other benefits of an alleged 5 star hotel. The following day, the cleaners (who were fantastic and very nice) brought us a few biscuits and a plate with a few fruit items on it. Two bottles of water were provided each day. The breakfast had a good selection of possible dishes though the staff did not refill regularly so many items became unavailable during breakfast. The dishes were very Chinese orientated, which was not a problem given that we were the only foreigners in the hotel. The reception staff were excellent, very helpful and supportive.

The hotel is a bit old but that’s ok. The facilities are quite lacking. Lots of services are independent supplier like the hot water ( we had to wait 60 minutes after first shower) the spa is also independent. Not necessarily bad but not used to it.

Highly recommended hotel if you want to be in the ancient city and not too far away from the main road. Personalised butler service with 小勇 was great! WeChat group was set up before arrival and he helped with arranging the free transport from Lijiang train station to 南门1号 where he is there with trolley to help us with the luggages as the road in the ancient city is bumpy. Super grateful for great service where he went above and beyond working hours to fix up our needs and also introduce scenic routes within the ancient city and recommending restaurants and shopping tips around. He also helped to book our tickets to 玉龙雪山 and 丽江千古情 show. We all loved the animal interaction at the hotel. Hotel has a 1 year plus samoey mixed golden dog name xixi which is friendly and playful. 2 alpacas, brown one is male and white one is female who is more shy. 2 rabbits and 2 peacocks. There are washing machines and dryer for ur laundry needs too. 2 game station. Gym. Library. Pool table. Tea houses. KTV room was good! Tea break and breakfast was also nice. The flat white was legit.

Villa is very spacious, hotel’s environment is nice and quiet. Staffs are friendly, responsive and professional. By car, approximately 15 mins to Lijiang Ancient Town, 30 mins to Railway station, 40 mins to Yulong snow mountain. One of the room has the amazing view of Yulong Snow Mountain. Can take Didi from the side road, not necessary to take buggy to the main lobby. As the place is huge, buggy might take a while to arrive. House-keeping staffs have initiative. The toilet light was faulty and couldn’t be turned off and the drainage system in the sinks and bathroom wasn’t draining the waste water fast enough. When I returned to the villa in the evening, they were fixed even before I informed house keeping.

Big shoutout to 小钟 for the great service! Check in was really smooth and seamless. Touched down at 12pm-ish and he was kind to allow us to check in early. Room was clean and bathtub was huge! Really love the lunch at the international restaurant. Do try their 小锅米线。 however this hotel is not located near the 古镇。It takes around 20 mins to head to the 古镇， but it is convenient with didi.

The resort is nicely built and designed. Enjoyed the stay thoroughly. The breakfast was great wide range of foods, Chinese and western. Fruits were aplenty, complimentary bottled waters are replenished daily. Beds were comfortable but pillows were too soft to my liking. The room itself is a bit dated, front door is not properly aligned and closing it need to push harder. The cleaning person were not thorough enough, while the black marbled floor is clean, the carpet could not be said so as there were stains and foods stuff sticking to the carpet from previous customers.

Pick up service is available at the high speed train station. We traveled from Shangarila. Check-in in the morning at 9:30 a.m. and get the room key to stay, no need to wait. And you can still eat breakfast that day. This is very satisfying. The room has 3 beds, 2 rooms, and 2 bathrooms. In the morning, you don't have to wait in line to use the bathroom with your children. The cleanliness of both the bathroom and bedroom is excellent. There is yogurt as well, souvenirs, lift and lotion. I really like it because it can be used right away because we come from Thailand, which is a hot weather area. The location is very good. Near the hotel there are many restaurants and both above ground and underground shopping. Walking to the ancient city of Lijiang is very close and very fun. Lijiang is a beautiful city that I came from. Many times already Recommend this hotel His employees are very helpful. Delicious breakfast

Our experience at Pullman Dali was a mix of highs and lows, with some exceptional staff and several areas that fell short of expectations for an Accor hotel. The Good: We were fortunate to receive excellent service from Ms. Eleven and Mr. Herman, who went above and beyond to ensure we had a comfortable stay. Their kindness and attentiveness, especially when our child fell sick during the stay, were truly commendable. They provided all the assistance we needed, making a challenging situation much more manageable. Additionally, the café staff member, Mona, stood out for her patience and friendly attitude. The Not-So-Good: Unfortunately, the overall experience did not meet the standards we expect from an Accor hotel. Communication was a significant challenge, as many of the local staff struggled with English, making it difficult to get basic information or assistance. The hotel seems to cater primarily to local Chinese guests, which greatly influenced the atmosphere. The breakfast area was chaotic and crowded, and the variety and taste of the food left much to be desired. While Mona was polite and helpful, other staff displayed a dismissive and arrogant attitude. For instance, when we inquired about some of the local breakfast items, the response was abrupt and unwelcoming, as if they didn’t care whether we ate or not. Additionally, breakfast ended strictly at 10:30 AM. While I was still taking food from the buffet, the staff turned off the lights and removed the trays right in front of me without any warning. It felt extremely inconsiderate and left a poor impression. Other Observations: The location of the hotel is convenient, and the rooms are decent. However, the overall experience may be more suited to local Chinese guests rather than international travelers expecting global standards of service and hospitality. Final Thoughts: While there were shining moments thanks to a few outstanding staff members, the overall experience at Pullman Dali did not live up to the reputation of the Accor brand. If you are an international guest seeking a more service-oriented stay, you might want to consider other options.

This is probably the ceiling of the B&Bs I have stayed in! The environment is like a small Bali, the facilities are super five-star, and the staff are warm and thoughtful: the fresh fruit plate, afternoon tea, and goodnight sweet soup that are different every day make us feel at home. What's more heartwarming is that when they learned that it was my mother's birthday during my stay, the B&B thoughtfully prepared a whole cake. Waking up and falling asleep with Cangshan Mountain and Erhai Lake every day is a dream that I don't want to wake up from!

We recently stayed at a hotel right outside the 南门of the Ancient City, and its location couldn't have been more convenient. Given how jammed Dali can get, walking was the best option, and this hotel’s location made it incredibly easy to explore the area on foot. The staff here is simply the best I’ve ever encountered. I had many parcels delivered to the hotel before my arrival, and they not only managed all of them seamlessly but also offered to send out additional parcels on my behalf. Despite the hotel being fully booked, they attended to our requests promptly and always with a smile. Their dedication to going above and beyond was truly impressive. The staff also provided excellent recommendations for food and activities nearby, making our stay even more enjoyable. The breakfast was fantastic, and the views of 苍山 were amazing. We had a wonderful stay, and we will definitely be back!

I had enjoyed my stay at Dali Ancient Luchun Hotel extremely much due to the excellent service. They really weren’t lying about the Haidilao-style service.  Their front desk personnel manning the Wechat (慕雅) was extremely responsive and helpful when it came to my requests. The lobby staff were also very helpful in delivering stuff to my room and when I was carrying luggages, they ran forward and assisted me immediately.  The services at this hotel were also unique and special: warm milk delivery daily (so that you can sleep) and free pick-up to and from the Ancient City and also to the airport/railway.  Nearby (10 minutes walk) there is also street food that tastes amazing and is value for money.  Overall, I would recommend this stay to anyone who is looking for stellar service and helpful staff and I would definitely stay at this hotel again if I had the chance to visit Dali.  我非常喜欢入住大理麓椿花园酒店，他们提供的优质服务真的名不虚传，确实有海底捞式服务的水准。 前台负责微信客服的慕雅对我的各种需求都非常响应和耐心解答。大堂的工作人员也很热情周到，每次送东西到房间时都很及时，当我提着行李时，他们还会主动上前帮忙。 酒店的服务也非常独特和贴心：每天送热牛奶（助眠），还提供免费接送服务，不仅接送古城，还可以送到机场或高铁站。 附近也有步行十分钟可达的街头美食，味道很棒，性价比也很高。 总之，我会推荐这家酒店给任何想要体验优质服务和热心员工的客人。如果有机会再次来到大理，我一定会选择再次入住这家酒店！

Very good location 5 minutes walk to main area. Very good service by housekeeper xiao hao. Hotel is comfortable and clean. Breakfast, tea time and night dessert is great. Very easy accessible. We enjoyed our time here. They have transport service to pick you up at the main road and also sending you to nearby places. Highly recommended.

The waterfront B&B is very quiet. The facilities and butler service are worth more than five stars. Breakfast, afternoon tea, midnight snacks, and luggage pick-up by the butler. The open-air landscape public area is relatively large in the ancient town. There is a small garden and an open-air restaurant in the open air, both of which are suitable for taking pictures. There are only two water swings, and this is one of them. The Santorini style, the view in the room is great, unobstructed, and you can see the sunrise and sunset of Erhai Lake in the room in the morning and evening.

Excellent location, big rooms, very clean. The best part of the hotel is the location inside the Dali Ancient Town, just 5 minutes away from the entrance to the old town. This is convenient if you are renting a car or taking cabs to get around Dali, as cars are not allowed inside the ancient town most of the time. The hotel has great views of the mountain and has a very modern look and feel. Overall great experience! Highly recommend!

A 10 minute taxi from the old town. Great service and a wide selection of food for breakfast and dinner. Buffet style with lots of options for Chinese or plenty of Western options too. Reasonably priced and great views of the lake. After a day walking around the old town or hiking on the mountain it was nice to return to the peace and quiet of this hotel.

Facilities: New hotel, everything is good, I ran in the gym in the morning Hygiene: There is something on the carpet, the color of the carpet, so maybe the elder sister didn't notice it. The area used by the bed and bathroom is very clean Environment: The room is in the high area, directly looking at the sea, the photo was taken from the balcony of the room, the view is very beautiful. It is on the roadside, but it is quiet after midnight. Service: First time staying, the attitude is very good, thank the front desk sister Yang Weiyun for upgrading the room for free. You can directly look at the sea, very beautiful. Because I checked out in the morning, the afternoon tea also adjusted the breakfast, which is very practical.

We stayed at this hotel for a night during our trip to Dali. The hotel was new and very instagrammable. We were checked in to a room with no view despite paying for a sea-view room, but this was resolved by the staff by offering us an available sea-view room. The hotel staff were extremely attentive. Kudos to 小俊, our personal butler, who provided a lot of information over WeChat and was very prompt with his responses. They provided a variety of snacks, fruits and drinks and even a bowl of “goodnight sweet soup” each at night. Breakfast was mainly Chinese but was delicious! The room was large and clean and offered a good view of Erhai. Room amenities were well-stocked and room facilities were top notch - the room was equipped with smart home technology and there was also a projector for home entertainment. The only downside to this hotel is its location (Wenbi Village), which is far away from the main sightseeing spot in Erhai (S湾) and from the train station. The village is, however, tranquil and peaceful. Great stay overall!