This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
Very unpleasant experience. I would never book this hotel again.
Even though we stayed for only one night, too many things went wrong.
When we arrived, the receptionist couldn’t find our booking. After that, we were given a hotel access card that was very old and broken with tape patched. When we went to the room, the door was already slightly open. Inside the room, the DB box cover was open and hanging upward, which felt unsafe.
There were no refills for tissue paper, shampoo, or shower gel, and there was no hair dryer at all. the pillow cotton is coming out, all furniture are old and not well maintained. To make things worse, at around 2:20 a.m., all the electricity suddenly went off — all switches stopped working and there was no power.
Overall, a very bad experience and definitely not worth it.
Wonderful experience for a one-night stay at AC Hotel for a quick look around Ipoh Town whilst travelling from Penang back to KL. Room was clean and comfortable to stay, games room is nice too for my kids to hang around for some time. Free parking available, just validate it at the receptionist counter prior leaving the facility.
The hotel is exceptionally well-located, offering easy access to the surrounding area for a pleasant walk. The bedding is of outstanding quality, ensuring a very comfortable stay. Additionally, the coffee shop located downstairs serves excellent coffee, which adds to the overall experience.
The hotel has a beautiful view, convenient location, and a clean, fresh lobby. The shower pressure is strong, the room is spacious, and the service is excellent. Most importantly, it's dust-free, gets plenty of sunlight, and the mattress is soft.
Sunway Onsen in Tambun is a serviced apartment / staycation place beside Lost World of Tambun. Many visitors stay here because it has private hot spring pools and family-size suites.
The hotel's location is great, the beds are comfortable, and there are many restaurants nearby. Fushan Teahouse is just behind it, and there's a convenience store downstairs. Getting a taxi is also easy. The only downside is the Wi-Fi signal isn't very good; I hope they can improve that.
I had a wonderful stay at this hotel. The property is beautiful and comfortable, and all my requests were attended to promptly. The staff were friendly, professional, and very accommodating. The food was good and satisfying. My favorite part was the lobby — it smells amazing the moment you step inside 😍 Highly recommended for a pleasant and relaxing stay
I am satisfied with everything in the hotel. No doubt one of the best serve for breakfast with roti canai, nasi lemak, pulut kuning, nasi impit with kuah kacang, laksa etc
We had a wonderful stay at this 3-room condo. The unit was clean, spacious, and exactly as shown in the photos. All three bedrooms were comfortable, and the living area was perfect for our group to relax together. The location was convenient with easy access to nearby shops and restaurants. Check-in was smooth and the host was responsive and helpful. Highly recommended for families or small groups!
Very Good
329 reviews
8.7/10
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IDR 879,627
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8.7/10
Very Good
Travelodge Ipoh is a household name in good accomodation services, so as my first time staying here I was impressed with the staff. From the security personnel, front desk to housekeeping all are very friendly, always smiling an very helpful. The underground car park is spacious, well lit and easy to access. Check in was a breeze and the room is spacious, clean, cozy and confortable. Will stay here again for my future business trips to Ipoh
The room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.
GGuest UserTitle: The Ultimate Fun Villa! Non-Stop Entertainment! ★★★★★
Our stay at this Pool Villa was an absolute blast—it was fantastic from start to finish and completely exceeded our expectations! They have 5 rooms and 7 double beds, pretty spacious for up to 14 people.
Top-Notch Entertainment Facilities - A Total Surprise!
This place is more than just a private pool; it's a full-blown private entertainment hub! What our group of friends loved most:
· Private Karaoke System: The KTV setup was awesome with a massive, up-to-date song library. We found all the latest hits, classics, and Cantonese songs
· Retro Arcade Games & Pool Table: The arcade cabinet had so many classic games for a serious nostalgia trip. After that, switching to a competitive game of pool kept the energy high. These facilities really made our trip unforgettable.
Thoughtful Touches That Made All the Difference
Beyond the fun, it was the thoughtful details that truly impressed us:
· Water Dispenser in the Kitchen: Incredibly convenient! No need to boil water or buy loads of bottles. Having instant hot and cold water on tap was a game-changer.
· Luxurious Bathtub & Bath Salt: The biggest sweet touch was the owner providing bath salt for us! After a full day of activities, sinking into a fragrant, hot bath was the perfect way to unwind and felt like pure luxury. This small gift added such a personal, caring touch.
Verdict: We Will 100% Be Back!
This villa perfectly combines a luxurious private space, premium entertainment, and heartfelt service. From swimming to singing, gaming to soaking, everything was seamless—we never had to think about what to do next.
I will HIGHLY RECOMMEND this place to all my friends. Whether it's for a big group hangout, a family gathering, or a special celebration, this is the perfect choice. Thank you to the owner for creating such a wonderful space for making memories.
Our stay in Impiana Hotel was nice and wonderful. We were treated by the concierge staff and front manager with in a very friendly manner. The room was spacious and well equipped. The coffee house serve good food. Overall the services provided by the hotel was superb.
We stayed here 8 years ago, when the hotel was formerly named The Shyuen. AC Marriot really takes it to the next level, when contemporary and modern meets as one. I am going to rate it based on the category: Room (5/5) The room size is neat, not too big, not too small. Comfortable for our little family. Hotel Lobby (4/5) Feeling relaxed and contented. It's just a bit awkward when there are too many stairs to go up and down a lot. Maybe. Facilities (3/5) The pool was great. The gym was also good. Loved the site of the penthouse and pavilion with the decorating landscape of the garden wedding theme. Some of the facilities are also not yet open due to being under construction. Parking (4/5) It can be quite challenging, especially reaching the turning ramp to the basement level. Hospitality (3/5) There are pros and cons here. Praised to Ms. Jagjeet for attending us throughout the pre checkin process. I called her to confirm and request the two rooms to be side by side, and also got windows. She briefed us smoothly. Only that time when we reached the hotel for checked in. Ms Yi Ying attended us at the counter. She said the deposit amounted to RM400 to be paid by card and continued saying the deposit would be returned directly after checking out the hotel. But after checking out, they say they would have to wait for 7 to 14 days period. We called the manager and they said to comeback to us soon.
Place is good.. only thing can be made better is the checking in process & the security of the room.. too confusing.. we had difficulties in accessing the premises.. overall is ok
The hotel's proximity to various locations is a significant advantage. This is not my first stay at this establishment. I highly recommend this hotel and the staff are exceedingly helpful. I have encountered an issue with room 818, specifically the shower and sink area. The water is not flowing properly.
We got here to check out the Onsen pool, and there’s one decent Onsen pool at the property. There’s also a normal salt-water kiddy pool (cold water) and a sports sized adult pool. There’s also a dry sauna that my husband tried, which was satisfactory. The view from the pool was pretty, although not a lot. Th Lost World of Tambun is just next door, so you’ll hear the loud disco music at all operation hours. The room we stayed was large, and the amenities like kitchen and laundry was complete, too. The bathroom was clean, and the beds are comfy. It was unfortunate that in the morning of our last day here, the lifts were not functioning for a few hours, so I hope the management get that resolved soon. All in all, such a lovely place to stay, but we won’t be coming back just for the Onsen, as the facilities are just okay. The room is quite pricey for Ipoh area, but it’s suitable for families visiting Lost World.
Stay here for 4 days with family. Very recommended! Semua facilities pun baik. Service okayy cuma haritu ada problem sikit then owner bagi new room 🥰 harga pun murah!
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