I was alone for one night with my couple and we spent it super well, the room was clean and ready at the time of entry, at the reception were very friendly and we enjoyed the various games in the casino and a very delicious meal. 👌
Everything was simply divine. We didn’t get to check out the roof top since it was a windy day but everyone was pleasant, good food, good drinks and clean!!
Best hotel since we’ve traveled over the holidays. This was a good midway stop for us to take a rest before heading home. Staff was super nice, breakfast was included even if they originally said it wasn’t, parking was free/available (no extra surcharge), hotel was super clean and layout was nice, they provide Starbucks coffee in your room (for those coffee lovers) and they have a good coffee machine as complimentary that you can grab at anytime. They have a vending machine for you to grab any snacks if needed on your floor. The price was worth it. I would 100% stay here again! Springfield also introduced me to a few fun activities around the area as well so it’s definitely a place to go visit and if so I recommend this hotel!
Amazing venue. The light shows in the historic main lobby are dazzling. Order bar food and set yourself up for an evening of entertainment. The guest rooms are sheltered under the historic train barn, replete with reflection pools, restaurants and, of course, the 400-ft ferris wheel. Of special note is the brand new Saint Louis Aquarium. It is worth the price itself you take your time. You can rush it in an hour, but budget at least 2- 2-1/2 hours and take it s-l-o-w-l-y.
What they don't tell you... the hotel's lobby is on the 12th floor!!! Once you're checked in, your key card is needed to use the elevator as well as access your room and parking. I think the front desk attendant was REALLY new because she couldn't answer any questions we had, it was a guest who told us about the elevator! The hotel was clean and comfortable, as well as entertaining! Now that we know the quirks, we'll definitely stay here again. (view from our room)
Welcome to Grand Plaza Hotel & Conference Center, perfectly located in the heart of Branson, just steps from the famous Highway 76 Country Music Boulevard. Guests enjoy unbeatable access to Branson’s top attractions, award-winning live entertainment theaters, and premier outlet shopping—all within easy walking distance.
Start each morning with a complimentary hot breakfast buffet, and stay connected with free high-speed WiFi available throughout the hotel. A 24-hour computer station in the lobby provides added convenience for business or travel needs. Our friendly front desk team is always available to assist with show reservations, attraction tickets, and local transportation arrangements to help you make the most of your stay.
Planning a meeting or special event? Our versatile conference and meeting spaces accommodate groups from 10 to 200 guests, making us an ideal choice for family reunions, corporate seminars, weddings, and social gatherings year-round.
Experience exceptional comfort, convenience, and warm Branson hospitality at Grand Plaza Hotel & Conference Center.
The hotel is in a great location, right next to the most famous arch in St. Louis. You can directly see the arch and the Mississippi River from the room. The scenery is amazing. Outside the hotel is the Arch Square, where a group of teenagers dance at night...
It was a very quiet and relaxing hotel. The location was very convenient and it was good. It was nice to be able to check in immediately after showing the reservation copy. The food was very good.
Very Good
103 reviews
8.8/10
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8.4/10
Very Good
GGuest UserThis hotel is in the area near where I needed to be this weekend and it was clean. I will be staying again as I will need to return to the area.
I did have a mishap in that housekeeping cleaned the room but didn't make the beds. I had to leave to get to my performance venue about an hour after checking in, so I went to tell the front desk. The receptionist was very accommodating in getting someone up to my room ASAP, and they were made when I later returned. Thanks!
Also, I think one of the elevators isn't working, so you might have to wait a little longer. Had I stayed longer, I would have found the stairs.
PParker’s7585Hotel was great and clean and beautiful. I was to early for my room and I was exhausted from traveling and they managed to get me in my room very fast.. thank you front desk.. housekeeping did a lovely job on 518. Not one thing was wrong and I am picky. On the other hand, I do smoke and I went outside to sit in my vehicle and smoke late in the night and was harassed and attacked verbally by a gentleman claiming to be a police officer. Very hateful and rude and disrespectful. I was parked inside the gated lot. And was approached with rude questions and insulting tones like me and my husband were criminals. And because I stood up for myself and refused to back down and answer private questions about where I was staying and what room,to someone off duty with no badge, he was trying to get me kicked out if my room in the middle of the night. The police officer on duty help resolve the situation and I went to my room. But it was a very bad moment all because we couldn’t sleep and was having a conversation in our vehicle inside the gated parking for the crown plaza.. shame on the man for being rude and thanks to the officer that handled things well. Maybe should get that guy outta that line of work. But I would stay again hands down cause the hotel was great.. and staff was amazing.. thank you crown plaza
Ggmartin212This is a very good location for downtown K.C. The hotel lobby very nice. We ate dinner at the restaurant in the hotel and the food and service were very good. The only complaint here was that the attached bar was very loud and the restaurant ambiance could be redesigned to be more comfortable and intimate. There was a group of about eight people at a large table near us that were having load discussion that was distracting for us but dealt with it.
The room was small but the renovation was very nice, bathroom was big with a nice tub/shower that my wife enjoyed a epsom salt soak. My only complaints are that there is no fridge or microwave to heat coffee. Also, they use the old style coffee two cup coffee maker as most hotels have now gone to keurigs. The hallway noise is very noticeable and the room-to-room noise is as well. We could literally hear the conversation in the next room. One thing that I really dislike is the lack of a ”do not disturb” card for the door and as expected, the housekeeper was knocking on the door at 9:00 a.m. to clean the room even though checkout is at noon! I'm sure there are much better and newer hotels but if you are looking for a reasonable place to stay in the heart of downtown K.C. this is a good choice.
GGuest UserLocation in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!
YYunxinyiranThe hotel is very good, with free shuttle to the airport, the restaurant is delicious, the scenery is also good, and the window is very beautiful. The bar on the first floor is also very atmospheric.
GGuest UserWe have been to a lot of casino hotels in various states, this rates as an average basic hotel. It needs updated in a lot of ways. Still has corded phone in hotel bathroom as if the late 1990’s. I’m sure it was an awesome place over twenty years ago, but it has not changed with the times. It was clean but basic in all the ways possible. The restaurants at the casino were good just the hotel itself needs upgrades.
GGuest UserBest hotel since we’ve traveled over the holidays. This was a good midway stop for us to take a rest before heading home. Staff was super nice, breakfast was included even if they originally said it wasn’t, parking was free/available (no extra surcharge), hotel was super clean and layout was nice, they provide Starbucks coffee in your room (for those coffee lovers) and they have a good coffee machine as complimentary that you can grab at anytime. They have a vending machine for you to grab any snacks if needed on your floor. The price was worth it. I would 100% stay here again! Springfield also introduced me to a few fun activities around the area as well so it’s definitely a place to go visit and if so I recommend this hotel!
LLilihaohaoThe hotel is in a great location, right next to the most famous arch in St. Louis. You can directly see the arch and the Mississippi River from the room. The scenery is amazing. Outside the hotel is the Arch Square, where a group of teenagers dance at night...
GGuest UserDouble charge you on your credit card and don’t release your funds right away. Poor customer service. No Refrigerator or microwave in the room. No social distancing in the hotel. Only thing they did have was good food.