Find 4-Star Hotels in Zermatt

This has to be the coziest and most delightful hotel I've stayed at in Europe so far! The room was warm, clean, and fully equipped. Plus, the minibar was free! Our Matterhorn-view room offered stunning views of the Matterhorn right from our balcony – no need to even step outside. Zermatt is a small town, so the hotel's location meant we could get anywhere within 10 minutes. The owner and staff were incredibly warm and lovely people. Breakfast was amazing, with a great variety and beautifully presented. The hotel also offers a shuttle service to the station; we just told the owner and a staff member took us there with a walkie-talkie! Highly recommend!

Overall great experience. The hotel location is good near train station and lots of restaurant and shop around the area. Hotel staff is extremely friendly and helpful. Hotel cleanliness is perfect. Easy to get to marathon and Gornergrat.

I was immediately impressed upon arrival by the beautiful view of the Matterhorn from the terrace. The washroom and bathtub were impeccably clean, and soft bathrobes and slippers were provided. Breakfast offered made-to-order omelets, which were delicious. Upon departure, I was chauffeured to the station in an electric cart. It's a lovely hotel that I would love to stay at again.

1. This hotel is halfway up the mountain. There is a shuttle bus, but it closes at 7pm. The hotel check-in instructions did not mention this at all. It only said that the shuttle bus is free. We thought there was always a shuttle bus, but after we arrived by train that day It was 9.30, and the hotel said there was no shuttle bus, and the bus was also closed. The navigation showed that it took about 17 minutes to walk, but it turned out that it was all uphill, and I was exhausted. It was difficult to take a taxi halfway, and I vomited from exhaustion. The whole family had to push it in the middle of the night. Luggage, exhausted, sweating profusely, feeling hot and in a bad mood 2. The hotel reservation was obviously successful, but when check-in was due in two days, there was no notice, and it was said that the credit card charge failed and the room was full. Fortunately, Ctrip did a very good job in this regard, and it took several communications to let the hotel go again. The agent released a room, and Ctrip must be praised here. 3. The hotel front desk staff is quite good. On the day we went paragliding, they offered to take our luggage to the train station without us having to go back to pick up the luggage.

The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient

We definitely enjoyed our stay in Mirabeau Etoile, Zermatt! 5 stars service. Breakfast is plentiful choices. Room is clean and the bed is so comfy.. will definitely go back again when revisit.

The service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt.

For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!

The room and staff were first class. Baggage storage, completed check in so we could easily get keys when we returned from day out. The breakfast was very nice. They upgraded our room. Wished we could of enjoyed the place longer than the 1 night.

We were incredibly unlucky to get caught in heavy rain and ended up completely soaked, with my phone even getting damaged. But at the same time, we were so lucky to have met Alexandra! She was incredibly warm, helpful, professional, and genuinely kind. She went above and beyond to help us when we were in a difficult situation, and we truly appreciated everything she did for us. The service was absolutely amazing!!! 💕 We are so grateful for her help and kindness. She really made a stressful situation so much better. Highly recommend this hotel, especially for the outstanding service! ⭐️⭐️⭐️⭐️⭐️