Xiamen Beach Hotels

"I checked into your hotel on September 6th, and as a five-star international brand under the Hyatt group, I was deeply disappointed with my stay. Throughout my visit, the issues exposed in your hotel's service standards and attention to detail were significantly below what I expect from the 'Andaz' brand. Firstly, the concierge service was severely lacking, and the parking experience was abysmal. When I arrived at the hotel by car, the concierge staff at the entrance were indifferent and seemingly inexperienced. When I inquired about parking, the first concierge was dismissive, merely instructing me to 'turn right out the gate,' which was unclear and led to me failing to find the car park. Upon returning and asking another concierge, I was told that the surface parking was full and that I needed to drive around the MixC complex to enter the underground garage from the back. However, the signage within the MixC underground car park was extremely confusing, with many通道 blocked. I spent nearly 40 minutes navigating the car park, asking multiple people for directions and even driving against traffic several times, before finally locating the hotel's parking area. For a five-star hotel, such an inconvenient parking process is unfathomable. The normal standard operation should include clear valet parking options, or at the very least, detailed parking instructions with maps and visuals. Your current arrangement not only fails to provide convenience but also caused significant distress and potential traffic safety hazards for guests. Secondly, the welcome fruit in the room was of poor quality and had spoiled. After checking in and entering my room, I ate an apple provided by the hotel. After one bite (thankfully I didn't swallow it), I discovered it was rotten. While welcome fruit may seem like a small gesture, it is a basic service that reflects the hotel's care and attention to guests. The presence of 'rotten fruit' severely violates basic food safety requirements and greatly damages the guest's first impression of the hotel. Thirdly, the concierge staff exhibited 'favoritism' or snobbish behavior. When I went out in the evening, I noticed that the ground-level concierge staff at the entrance seemed to be selectively screening guest vehicles, choosing who to offer the scarce surface parking spots to. This behavior of differential treatment based on vehicle class or guest appearance, even if sometimes heard of in some high-end luxury establishments overseas, is extremely inappropriate and smacks of commercialism for a brand positioned like Andaz. This conduct not only undermines the principle of fair service but also made waiting guests feel offended. In summary, the three issues mentioned above – from chaotic traffic flow planning and a lack of basic quality control to inadequate staff training – all point to clear operational and management flaws in your hotel. I chose Andaz for its unique taste and reliable service as a high-end brand under Hyatt, but this experience clearly fell short."

"The location is fantastic, right inside the Shimao Twin Towers. Just downstairs, you'll find the Yanwu Bridge Observation Deck and Shapowei, making it incredibly convenient for dining, entertainment, and sightseeing. The room facilities are very new, and the smart home features are easy to use. The soundproofing is also excellent, ensuring a peaceful night's sleep. The service was very responsive; they even helped us store our luggage after check-out. Definitely a five-star rating!"

"Staying at this hotel in Xiamen was a great overall experience. It's very close to the beach, so after dinner in the evening, you can just stroll down to the sea and enjoy the refreshing breeze, which is incredibly relaxing. My sea-view room was quite spacious with excellent natural light, and the balcony offered fantastic ocean views – perfect for photos. The room was meticulously clean, and the bed was very comfortable, ensuring a good night's sleep. The breakfast selection was varied, with both Chinese and Western options, including some local snacks. The restaurant was large, so there was no need to squeeze past crowds. Both the indoor and outdoor pools were accessible and looked clean, making it suitable for families with children. The front desk staff were efficient with check-in, and their service attitude was very good. Staff members were also quick to respond if I needed anything. The hotel's public areas were well-maintained and clean. There's no need to rush around to different attractions; you can simply relax at the hotel, enjoy the sea views, and go for a swim. It offers a wonderfully slow-paced holiday vibe, making it a great choice for a short, relaxing getaway in Xiamen."

"My stay at the Xiamen Zhongshan Road Pedestrian Street Seaview Meiju Hotel was fantastic, and I'll definitely choose it again next time I'm in Xiamen. The hotel's location is superb, directly across from Gulangyu Island and the ferry terminal. It's also a short walk to Zhongshan Road Pedestrian Street and Ba Shi Market, making dining, shopping, and entertainment incredibly convenient. The room was clean and tidy, and pulling back the curtains revealed an unbeatable sea view; both the morning and night views were captivating. The front desk staff were warm and attentive, not only processing check-in quickly but also thoughtfully preparing travel tips and welcome fruits, which made me feel very welcome. Overall, it offers excellent value for money. I highly recommend it to anyone visiting Xiamen!"

"I spent the whole day at the hotel, enjoying the quiet and beautiful atmosphere. However, it's not always easy to find peace and quiet at Haiyue Villa, haha, because it's full of families with kids. You'll find children of all ages, from babies in arms to preschoolers in strollers and elementary school kids running around. Teenagers might find it a bit boring. When I was planning, I debated for a long time because some reviews mentioned it was an older hotel, about ten years old. But honestly, I found it perfectly acceptable. The overall decor isn't super luxurious; the sofa and carpet patterns might be a bit old-fashioned, and it's not very high-tech, but the overall comfort was good, and my daughter loved it here. The hotel is right next to Huangcuo Beach, just across the road. As soon as you enter the grounds, you feel instantly relaxed – full vacation mode! It's a huge property, lush with green trees, like a whole resort area itself. It's divided into the Main Building, Water Garden, and Mountain Villa, with prices increasing accordingly. We booked a Deluxe Sea View room on the 4th floor and got a free upgrade on arrival to a Nalong (Milk Dragon) themed full sea view room on the 5th floor. The view was even more expansive, overlooking the pool, green trees, the ocean, and ships – absolutely beautiful, comparable to Sanya. The room was spacious, 46 square meters, with a round bathtub on the balcony where you could soak while enjoying the sea view. That experience was absolutely amazing. The Nalong theme was everywhere! There were Nalong duvet covers, two adorable Nalong plushies and throw pillows on the bed, a Nalong mat on the floor, and Nalong murals on the walls. Most importantly, there was a sizable Nalong tent, which kids would surely love. I have to rave about the swimming pools. In the main building area, we visited the outdoor infinity pool and several other pools downstairs from the guest rooms. Not only were the pool views stunning, but they were also quite clean, and there were plenty of lifeguards. Swim rings and kickboards were provided free of charge, and there were also some paid activities to choose from. Through the pool area, there's a small gate that you can open with your room card. After walking through an underpass, you arrive at Huangcuo Beach. Swimming doesn't seem to be allowed, but everyone was wading and playing in the water. Even though it's a public beach, it wasn't crowded. The sand was quite fine, and the waves weren't too big, though there were occasional bits of floating trash. The breakfast buffet was good, but it was incredibly crowded and noisy. If you went later, you'd have to queue. They offered a variety of Southern Fujian (Minan) snacks, and the Satay noodles, Mianxian paste, Guo Bian Hu (pot-side paste), and Peanut Soup were all delicious 😋 The fried dough sticks, pudding, and oatmeal bowls were also very tasty 😋 Oh, by the way, our butler, Xiao Bin, provided excellent service! He helped me book dinner reservations and even arranged a two-hour late check-out! Highly recommended!"

"When I first arrived at the hotel, I thought the location was a bit out of the way, but I was actually very happy with the room and the views. Didi (ride-sharing app) always found a car almost instantly. While it might be a bit further from some attractions, it only added about ten minutes to the ride, and the fare difference wasn't significant. Plus, the room rate was so much cheaper compared to other sea-view rooms! 😃😃😃 (The room was very new and the bathtub was great too!)"

"I genuinely feel that this hotel in Xiamen is the one I regret not having stayed at sooner. The service here is truly the best in all of Xiamen, bar none. From the housekeeping staff to the front desk and even Cece at the executive lounge, I can honestly say that the service at Fairmont Xiamen is incredibly meticulous and absolutely fantastic. From the detailed explanation of the hotel's history to the thoughtful service in every aspect while sitting in the lounge, including a wonderfully delicious breakfast – I will definitely stay at the Fairmont again next time!"

"The room is very clean, newly opened, and very close to various attractions, you can come and experience it."

"8/10 – A very good stay with some room for service improvement Overall, we had a very pleasant stay at InterContinental Xiamen. The hotel is impressive, the facilities are good, and our upgraded Premier Sea View room was comfortable with a beautiful view. We particularly appreciated the hotel taking our feedback seriously and making an effort to improve our experience. There were, however, a few service inconsistencies during the stay. Communication regarding our room request could have been more responsive, and we also encountered an interaction with a restaurant management staff member that did not reflect the level of courtesy and professionalism we normally associate with InterContinental. What impressed us was the way the hotel responded after our concerns were raised. The situation was handled professionally, and the effort made to ensure the remainder of our stay was comfortable was genuinely appreciated. Overall, a good InterContinental property with strong potential. With slightly more consistency in service and attention to guest interactions, it could easily become an excellent one. We would be happy to return. Rating: 8/10."

"This time, I traveled with friends and booked this hotel because of its 'Gulangyu Scenic Spot No. 1 Hotel' tag on Ctrip, and it definitely didn't disappoint! It's a very stylish villa hotel, genuinely converted from a historic mansion. As soon as we arrived on the island, someone was there to help with our luggage, which was a huge plus. The hotel is very close to the beach, making it convenient to get around. The sea view from the room window is absolutely stunning, with a panoramic view of Sunlight Rock. The banyan tree in the courtyard, the corridors, and the balconies all make for great photo opportunities. The hygiene is excellent, and the service is thoughtful. It's very pleasant to sit around with a few friends."