Maresme Beach Hotels

"It should be noted that the hotel is clean in terms of facilities, but the bathroom and bed linens are very, very poor quality, the towels look like rags and the sheets look like furniture covers."

"This is the second time we have been here. As always, we have served 10 people. Despite the Covid19 problem, the accommodation was super enjoyable, with perfect facilities, cleaning service for 10 people and the accommodation was great. There are no two without three, so we will have the opportunity to return as soon as possible."

"Probably one of the best hotels in the middle of those on the 2nd line in Santa Susanna. Cosy, beautiful rooms with balcony, modern decoration and good view of the inner area with a swimming pool. Access to spa and gym in the hotel is a big plus. A spacious and comfortable hall with a bar. It seems all about the same as in neighboring hotels, but somehow more cozy ... "

"A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children."

"Hotel near the station, quiet, quite large, clean rooms, varied buffet and rich."

"The hotel was not bad, but it needs renovation. The greatest thing was breakfast, it was really good. Swimming pool area is also very nice, but it’s always very crowded with people and it’s hard to get a sun bed, people put towels on them and leave even though it’s not permitted."

"The hotel is beautifully designed, with a swimming pool, blue sky and sea as standard. Many locals come here for vacation! The breakfast is rich in variety, the service staff is also very enthusiastic, the room is spacious and comfortable, I will come here a few more times next time to enjoy a few more days!"

"Very fair time in breakfast and simple room, good location and pool"

"Generally very good, they allowed me late checkout and changed my room since it was not a double bed as it was stated in the trip.com description in which it also said that there was a bathtub but there was no... The cleanliness was good, the bed was very comfortable, the location was good, perhaps the least of all was the breakfast, it lacked some selection for a 4-star hotel, everything was too simple, but the man who was in the freshly made eggs and crepes section was very friendly (Yusef), generally good. I don't know where the spa is, nor do they mention it. Therefore calling it Hotel & Spa seems a bit unnecessary to me."