Name: Crown Spa Hotel Scarborough by Compass Hospitality
Address: Scarborough, United Kingdom
Rating: 7.6

Thailand

Bangkok

Pattaya

United Kingdom

Scarborough

Phuket

Inverness

Blackpool

I booked this place for two nights. I saw other reviews saying the accommodation was clean, but for me, the bathroom was quite dirty, as if the housekeeper hadn't cleaned it at all. There were stain marks on the walls and the sink was also stained. However, the duvet and bedsheets were quite clean. On the second night, the housekeeper forgot to provide towels, so I called reception to request some. But after a long wait, no one brought them up, so my partner had to go down to get them himself. The towels for the second night also had a musty smell. The swimming pool and gym were pretty decent for the price. I booked a room with breakfast, and the breakfast was fine. The staff at the restaurant provided excellent service; they were very cheerful, especially a female staff member who took great care of us, and the male staff member who drove us to the main road was also very helpful. Overall, it was quite okay, but I have to deduct points for the cleanliness of the bathroom, as it seemed the housekeeper hadn't cleaned the walls at all.

The master bedroom has a smart TV with a large screen. The bed is wide enough for three people. The bunk beds are single size. The room was basically cleaned every day. Every hotel staff member was very friendly. It's convenient to get to any attraction. It's about a ten-minute walk to the subway station, and the hotel offers a free shuttle to the station, but we didn't use it. It's close to Terminal 21 shopping mall, which has great food, cosmetics, and a supermarket. This hotel offers good value for money and a comfortable stay. Thai food is fantastic. There are two 7-Eleven stores near the hotel. About a 5-minute walk further, there's an affordable and legitimate massage parlor worth trying.

The hotel is located in Pratunam Market, just a few minutes' walk from the Airport Rail Link. There are plenty of food options and shopping opportunities nearby, making it very convenient. However, the soundproofing isn't ideal as you can hear noise from the hallway. On the positive side, the front desk staff are very friendly and deserve praise!

Overall a good experience. Clean, friendly service. My flight arrived super early in the morning and they let me check in at 11 for no extra charge. Hotel is right in the thick of it in Nana which while interesting was also a bit annoying, as many people will approach you with varyingly shady propositions.

The room is quite spacious, but some cleanliness issues most notably the glass wall to the bathroom appears to be growing mold of some sort like a petri dish as it is made of double glass which is open at the top into the shower, and is therefore impossible to clean without taking out the whole panel.

They have a bar which seemed mostly occupied by middle age and up white men. They also have a pool, but I was unable to use it during my stay due to the jet lag.

If I was in Sukhumvit again, I’d probably stay again for the price.

It was an extension stay so my previous review remains the same. Checkout was smooth and without hassle, the service counter staffs were courteous 

Please improve the amenities such as toilet door unable to close, bathroom door is missing, and have more power points in the room.

9/10 – Very Good Stay

I had a very pleasant stay at Citrus Sukhumvit 11 by Compass Hospitality. The hotel is in a great location, close to restaurants, shopping, and public transport. The room was clean, comfortable, and well maintained, and the staff were friendly, courteous, and always willing to help.

The check-in and check-out process was smooth, and overall the hotel offered excellent value for money. The only reason I’m giving 9 instead of 10 is that there is still a little room for improvement in some facilities and amenities.

Overall, I would definitely recommend this hotel to anyone visiting Bangkok and would be happy to stay here again.

Excellent hotel! We spent a long time choosing, considering various options, with cleanliness, tidiness, and location being our main criteria. We definitely made the right choice! The hotel is small, but very clean, smells pleasant, and the ladies at the reception are incredibly nice 😊. Our room was also spotless with a fantastic bed – it was the most comfortable sleep I've ever had! The view from the room was of another hotel's wall, but it didn't bother us much. Housekeeping came every day and provided water, tea, and coffee sachets. There's also a laundry service available for a fee. The rooftop has a decent pool. We liked everything; the only minor inconvenience was the lack of a microwave in the room. It would be great if they added them.

Great location with plenty of restaurants and massage parlors nearby. The breakfast was decent and the room was clean. The pool was fun to swim in. It was a bit disappointing that the slide was closed, but I'd definitely come back again.

The pool was amazing, and the location was perfect – everything was great! It was clean, but I was a bit disappointed by the gap under the door. It's a small detail that could easily be fixed, so it's a bit of a letdown that it hasn't been addressed.

My friend and I stayed two nights in Pattaya, and overall, it was an experience with 'very distinct pros and cons.' It's suitable for budget-conscious travelers who prioritize convenience, but those with high expectations for quality should probably look elsewhere.

First, the location is absolutely fantastic! The hotel is in the heart of South Pattaya, just a few minutes' walk from Pattaya Beach. Songthaews (public pickup trucks) are readily available right outside, and there are 7-Elevens, restaurants, and massage parlors everywhere. It's super convenient for getting to Walking Street and the Pattaya Princess cruise. Coming back from a night out, you don't have to go out of your way, which I, as someone who loves exploring, really appreciated. Plus, there's free parking, which is a thoughtful touch for those driving, as there's no stress about finding a spot.

The breakfast was a pleasant surprise. The variety was better than expected, with Thai fried noodles, curry, bread, and fruit, as well as some Indian-inspired dishes. The taste was decent, nothing spectacular, but it filled us up and offered good value for money. Some of the front desk staff were quite helpful, answering all our questions and even offering tips for exploring the area, so that experience was pretty good.

However, there were some significant downsides! The room's fixtures and fittings were severely outdated. We booked a room with a balcony, but the walls had mold stains, the towels looked old, and the floor felt a bit wobbly when you walked on it. The worst part was the terrible soundproofing; we could hear noise from the neighboring rooms and the street late at night, making it impossible to get a good night's sleep. The cleaning was also quite perfunctory; they only made the bed and emptied the trash daily, without properly wiping down surfaces or the floor. We even found a small bug in a corner, which was a bit off-putting.

The rooftop pool view was mediocre, and the water didn't look particularly clean, so we didn't really dare to swim. Also, the hotel is near the nightlife area, so the music was quite loud at night. I genuinely wouldn't recommend it for families with children.

In summary, for the price of 300-500 baht, the amenities are pretty standard. Its main advantages are the convenient location and ease of getting around, making it suitable for travelers who just need a place to crash and spend most of their day out exploring. If the hotel could improve the cleaning and soundproofing, the experience would be much better.

Over priced for rooms
Big rooms but in need of face lift
Patchy piant work
Cracked flool tiles
Wall papper needs attention
Cleaners forget to re stock rooms toilet paper and coffee water have to remind them every day
But to be far to them lot of rooms to do
Night man on desck very good most staff OK
Pool is great but pigeon s*** is not  walls and floor in places need to jet washed
Chilldren round pool was a no for me 
Dining room  was OK nothing special  on the couple  occasions I did use it but good value for money
Lot of different nationalities in hotel
Over all OK

Not as bad as other reviews suggest, yes it could do with a refurb but it is well priced,friendly staff. Clean room and bathroom. Comfy beds . Amazing views overlooking north bay, ideal as a base to explore. Didn’t eat at the restaurant so cannot comment on food. Don’t be put off by other bad reviews.

We had a great stay at the Crown Spa Hotel. All the staff were super friendly, nothing was to much trouble. The rooms were clean and fresh, we had a sea view. Meals in the Restaurant were very good value and excellent quality.
We had treatments in the Spa, the Girls were super friendly, welcoming and chatty.
We will certainly be returning.

Compass

Columbus

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