Name: Boutique Hotel Karl
Address: Lucerne, Switzerland
Rating: 7.7

Switzerland

Davos

Grindelwald

Lucerne

Saint Moritz

Lugano

Beckenried

Unfortunately, check-in was a bit chaotic. No effort was made to check whether the rooms were ready an hour before the official check-in began. The crowds were accordingly large. As there is no air conditioning in the hotel, the rooms are very warm on some hot days despite the altitude of Davos. It is therefore all the more surprising to have a very warm blanket in bed in the summer. Half board was fine. But breakfast was overrun by bus tourists. All in all, unfortunately, not a 4-star experience this time. This hotel is better outside of peak season or on days without bus tourists.

This hotel is perfect and totally better my expectations. Just 10 meters away from train station, also 50 meters away from bus station, pretty balcony view , delicious breakfast , cozy bed ,  enough space for two people. The most important thing, the staff there is so nice. On The day I checked out , the male staff at the reception helped me to exchange some coins with bills. Appreciate that! It must be the top choice if staying in Grindelwald. And price is also really good if book hotel a few months earlier

The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!

Facilities: The hotel's exterior looks a bit old, but the lobby and rooms inside seem newly renovated. Overall, it's pretty good.
Cleanliness: Clean and tidy.
Environment: It's right across the road from the train station, and just a few minutes' walk to the ferry terminal, supermarket, and tourist attractions, which is super convenient.
Service: The ladies at the front desk were very friendly. On our first day, they helped us check in at 11 AM, which was very efficient.

This is the first time I have written an evaluation. I have been back for 2 weeks. I still mentioned the pen for the purpose of hoping to give people suggestions and reference. The hotel is very good overall. Although the location is ten minutes walk from the train station, Lu itself is not big, so it is also fine. The hotel gave us a suite, two bedrooms, suitable for a family of three. The room was very elegant, especially clean. Although the weather was a bit hot, it seemed that it was okay to blow the fan at night. The scenery outside in the morning is very beautiful, very close to the ancient city wall, you can climb high and look far, very good. Breakfast is also delicious, it is a recommended hotel.

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