Hotels in South Railway Station/Tianfu Cade mall, Chengdu

The room was very clean, and the service was excellent. The location is super convenient, close to the city center. Highly recommend!

The front desk staff, Xiao Lin, was excellent. The hotel's environment is great, and the room is large and clean. The surrounding shops offer good value for money, which is a plus. What's even better is that the hotel is very close to the South Railway Station; it's just a few minutes' walk away, so there's no need for a taxi. I could just walk there myself.

Extremely close to the South Railway Station, you can even see the station from the room window. The service was very warm and the room was clean and tidy. Downstairs, there's a mall and a supermarket, and the room having a mini-fridge is perfect for summer trips! Next time if I have enough time, I'll definitely try out the free laundry service.

The TV, movies, and all entertainment must use WeChat to scan and pay. I do not have WeChat, so there is no entertainment after going back to the hotel. The hotel should share which train station to stop at and transit from. I thought the hotel is located at the main railway station.... The young male lobby counter staff was friendly compared to the young female staff. The luggage storing service is free. However, there is no washroom provided after checkout. I walked from the subway about 20 minutes to collect my luggage and was told no washroom provided

Due to a last-minute flight change, I had to stay overnight in Chengdu. After looking around, this hotel was the best choice. It's right next to Chengdu South Railway Station, and literally across the street from Metro Line 18's exit, which is incredibly convenient. Getting to and from the airport was a breeze, and it's not far to get into the city center either. Although the hotel isn't brand new, it's very clean and well-stocked with all the necessary amenities. It really is an excellent choice.

The room facilities are decent, and there's a RT-Mart supermarket right across from the hotel. A few more shopping malls are located to the east. The South Railway Station metro stop is only a few hundred meters away, making both transportation and shopping very convenient. The breakfast, however, was just average.

Awesome service and truly wonderful staff! I stayed there for an extended period due to a family emergency, and the team was incredibly kind and understanding. I needed an extra room key for a family member so they could access the room, even though I was the only registered guest. After I explained my situation, the front desk staff—especially Yan Qiu—were so thoughtful. They offered me hot tea and kindly helped arrange the extra key. The room was spacious and very clean. Overall, it was a pleasant and comforting stay during a difficult time.

The environment is clean and hygienic, the room is soundproofed, the service attitude is as good as ever, if you have any questions, you can call the front desk directly, they will solve your problem quickly, but the efficiency is high and very satisfied, the bed is very comfortable, the facilities are great, the environment is elegant, the transportation is convenient, there is also a cafe downstairs, the cost performance is relatively high, the location is good, the price is affordable, it is recommended to stay, especially the girl No. 1 at the front desk is very enthusiastic

I booked an 'internal window' room, which was a very strange experience. While the front desk did mention it when I checked in, I didn't quite grasp what that meant at the time. After checking in, I was truly shocked – an 'internal window' essentially means no window at all! I have no idea why they designed it with this bizarre, sci-fi-movie-observatory-like 'lightwell' in the middle. Sometimes I felt like I was starring in an episode of Black Mirror. Adding to the strangeness, the secret door to this room's lightwell is located in the hallway. I personally checked, and you can open it just by pressing it, no key needed. So, if you stay here, remember to keep your 'window' (whether it's there or not, it makes no difference) securely closed at night, otherwise, it feels incredibly unsafe. You really don't want to be tossing and turning, imagining someone walking through a hidden hallway door into the lightwell and peering at you while you sleep, right? The room itself was clean, but because there was no actual window, it inevitably had that stuffy, damp smell that comes from a long-sealed space. Overall, the design of this room is just inexplicable. For those who are sensitive to such things, please be sure to avoid what they call an 'internal window room'.

Everything was perfect. The staff was incredibly attentive, helpful, and responsive. The room was beautiful, spotless, and very cozy. Honestly, there was absolutely nothing to complain about. We truly enjoyed our stay.