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The staff by far are the best part of the hotel! Super friendly and accommodating! The rooms and views were also great. I was only supposed to stay for 3 nights, but ended up staying an additional 4 nights. So, think that pretty much says it all!!

Stayed here the last 5 nights and a great small hotel. Centrally located less than a 5 minute walk up to Medran lifts. Rooms were very comfortable, wifi very good, radiators were super strong and able to dry ski gear off. TV covered multiple countries. Pillows were good, one rectangle and one square. Could request aditional ones at reception. Shower very good and constant hot water at all times. Minor point would've been a mini fridge in the room to store water/drinks. Needed to close the shutters at night, to keep some of the light and noise out, but that was the trade off for the location. Lounge area/bar(drinks from reception) was small, but not an issue as everyone went out to the bars/restaurants in Verbier. Breakfast very good, had endless supply of everything. Staff super friendly and willing to assist. Check out was 12pm, but a room was available to use to change and bags kept securely with reception. All in all a great hotel in Verbier and would recommend.

Excellent beautiful hotel. From the moment we arrived and was greeted by Marie at reception, we felt our holiday had begun. . She was so welcoming and explained everything about the hotel and facilities. It felt like nothing was too much trouble. Anything we wanted just ask. We didn’t have the right plug adapters so they lent us two. We had food on our balcony and they gave us plates and cutlery for our picnic. The room was fabulous Suite with balcony over looking the mountains and valley below. If you can get this room it is so worth it. You get the views and sun all day The bed was so comfortable and had a view too The breakfast was excellent A good selection of hot and cold. Fresh fruit, muesli, cereals. yoghurts, overnight oats, cold meat and cheese, eggs bacon and a different selection of French toast, pancakes , bread pudding daily. There was a selection of bread and jams. They even provided a breakfast for the cyclists doing Le tour des station at 4am There was a pool sauna and steam room at the bottom level of the hotel There was complimentary juice and nuts I can’t fault one thing about this hotel. They go above and beyond to make your stay as relaxing as possible All the staff were wonderful Thank you so much Hopefully we will be back next year

A true 5-star experience. We visited the W for 5 days in February and were so impressed by the hotel. The location is perfect, right beside the gondola station (no lugging your skis). Our room was in the main hotel building and had a lovely view of the Le Chable gondola. The boot room is conveniently located and the hotel can arrange ski rentals with Mountain Air who will deliver and return the skis straight from the hotel. The spa facilities were wonderful, although perhaps they could do with policing the adult-only areas slightly more, as there were some children running around at times. We also had a massage and it was one of the best I've had! Breakfast was amazing, if not the best hotel breakfast I've had. They had everything you could possibly want and more. Faultless in my opinion and the staff were super friendly. I particularly loved having the selection of fresh juices and touches such as a rotating pancake and pastry flavour every day (of course in addition to the standard offering). The only points for improvement we would mention is that they could use more than one shuttle vehicle during high season. The hotel is quite a distance from a number of the popular restaurants and they only have one shuttle for all the hotel guests. This meant that at times we had to wait a length of time to be picked up and nearly missed a dinner reservation another evening. Additionally, we felt that the concierge could have been more helpful. We rang about making dinner reservations and never heard back. When we enquired again we were told that the restaurants were fully booked. When we contacted the same restaurant ourselves, we were able to secure a reservation... However, all of the other staff were so welcoming and friendly so it may have been down to us visiting during the half term and it being exceptionally busy. Overall it was an amazing stay, everything else was perfection and I would absolutely return!

Very nice hotel and ideally also with children. Entry to the thermal bath was included on the day of arrival and departure. Excellent!

The European self-driving route through the Swiss Alps was blocked by heavy snow. When we were helpless and in need of help, Mr. Anmir passed by. He helped us to contact the police for help. It also helped us to remove the snow under the wheels and let us back up. Going down the mountain and helping us communicate to buy the snow chains also help us to check out the route that we can go to Rome tomorrow. Since the Swiss weekend is closed, the door can only be solved tomorrow, so he drove us down to the bar he opened. The inn, I feel that it is really great after coming in. It is clean and warmer than any of the five-star hotels we stay in. The people here are very popular. The people in the town are drinking beer and singing songs watching everyone in the game. The face is full of laughter, grateful for this encounter, let us experience the best trip of this trip to Europe.      Founded in 1910, the Amer's Bar Inn has a centuries-old history at the foot of the Matterhorn in Switzerland's three most famous ski paradise. It is just a train station in front of the hotel. It is easily accessible to skiers and local towns. The residents are constantly coming to eat, stay, drink and watch the game. It is seen from Mr. Anmir that his ancestors not only passed on the pub, but also gave him a warm and helpful attitude, and a great service concept. . A Swiss inn can make the service to the extreme, and it can also prove that the Swiss hotel service is a fine detail, which makes people warm and comfortable. I wish their inn and bar will always be booming and continue to be passed down for centuries and millennium.         The Anmirs are paying homage, thank you for your help in Switzerland, like the mascots you have sent and the red wine, and hope that you will like the Chinese tea and beef sauce we sent. Welcome your couple to come to China as a guest. You are our good friend forever.

The hotel appears to be on a savings spree, with little attention paid to maintaining a guest experience worthy of a 4*S venue. The proportion of staff with little to no experience has increased to levels where a 3* hotel experience is barely justifiable. Staff with experience are so few and far between that they are stressed and unable to offer their attention to all the visitors. Simple things suddenly feel stressful, like preparing a cappuccino (hint: if it doesn't fit in the cup the way the coffee machine makes it, take a larger cup?) or a Spritz (it's not a recipe that requires two barmen...) In terms of room upkeep, daily calls were required post-room-cleaning to have the basic amenities replenished (empty shower gel bottle not replaced, empty toilet paper roll didn't trigger toilet paper to be replenished, ...) And when the hotel wrote Breakfast Included they didn't really mean it, at least not in a 4*S hotel sense. The breakfast buffet includes still a standard selection of ex-bottle juices, yoghurts, ham/cheese/salami/smoked salmon selection, sausages, baked beans, cold boiled eggs, etc. But when it comes to requests for hot options, a (over)fried egg served with... nothing, now costs CHF 3 extra. Two omelets with ham and cheese for children during breakfast cost CHF 18 extra. In summary, for service levels today, level of a 3 star hotel at best. Price-wise, no longer justifiable.