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Great staff, very clean. Love the lobby area with lots of food options. Valet guys were on top of things. (Thank you Miguel!) Overall excellent experience. Thank you!

The surrounding environment is very good and several attractions are within walking distance. Health is worse. I stayed for two nights. On the second day, in addition to finishing the bed, I changed the towel and the others were not cleaned. The garbage on the ground was still there the day before. There is a white pillowcase on the coffee table. Some dirty. It is estimated that the cleaning staff wiped the coffee table with a pillow towel. In addition, the coffee table was not wiped, and the milk stains of the previous day were still there. The drain of the bathtub pulls a bunch of hair. Health needs to be improved!

I had a wonderful stay at the Bottleworks Hotel. The entire staff was friendly and helpful. Valet attendants were the very best. The hotel itself is absolutely beautiful. I dined at the hotel restaurant Modita, and the food was delicious, the bartender was attentive and thorough. The cocktails at the Sundry & Vine were amazing, the bartender there was knowledgeable and so very nice. My room was perfect. Clean, spacious, well appointed, and the bathroom, well it was amazing! The shower was the absolute best. I loved that the hotel is in the perfect area for dining and entertainment. Great food places all around if you choose not to dine in house. I felt safe as a solo female traveling. Everyone at the hotel made this trip perfect.

The location is very good and many attractions are within walking distance. The hotel staff is very good at serving. The privacy of the hotel is very good. The pool is nice. The disadvantage is that the parking lot is expensive. Hotel staff suggested that we parked in the opposite shopping garage, which cost less than half of the hotel. There is also a feeling that the paper towels of the five-star hotel are very poor. There was no breakfast at the hotel because there were too many good restaurants to choose from.

Room 2618 was a beautiful room. A few comments: 1) The room door was slightly misaligned and did not shut. They did fix it very quickly. 2) The internet went out on Thursday for 6+ hours Overall, the experience was great. The staff was very helpful and knowledgeable. The room was cleaned daily, which is different from many hotels currently.

Weekend Getaway, Arrived at the hotel, greeted warmly by the front staff, Ivey (I believe that’s her name) retrieved room key and proceeded to the room, on our way to the room, we noticed a little wear and tear, which is to be expected, but a little disappointing - arrived at our room, upon entry the odor was heavy laden with Male Fragrance, restroom was poorly cleaned, and there were structural defect. Informed the front desk of deficiencies and within 5 min., the environmental team including the Manager, Ryan were there, he addressed all of our concerns, kindly, and the team immediately started cleaning the room, due to the structural defects we opted not to stay in the room… Ryan quickly identified the same type of room on a different floor, to which we were highly pleased, no odor, clean, and without major structural defects. Initially I would’ve allocated 3 stars, but due to the service recovery and stellar customer service, definitely worth 5 stars. After the slight fiasco- we received complimentary drinks from the barthat was unexpected, but greatly appreciated!!! Lastly, per Ryan the hotel will be undergoing major renovations soon. We look forward to coming back once the renovations are complete. This is a great area to stay with lots of nice restaurants and shops.

I love this hotel! I’ve stayed several times over the years, and it remains an A+++ experience. The rooms are spacious, clean, well-appointed, and BEAUTIFUL. The location is PERFECT for quick access to shopping and a huge variety of restaurants (many within walking distance). The parking situation is ideal (as well as proximity to major highways). Best of all are the staff. Everyone is great from start to finish. I will stay at this hotel even if my actual destination is an hour away. It’s always so cozy and so easy.

The hotel is located in the city center, convenient for travel, very close to monuments, Congress and other places. The Lucas oil stadium is next door. The hotel has a rich variety of breakfasts. It feels like the breakfasts of all holiday inns are the same.

The hotel was kind and I had a good rest. I think it would be nice to have dinner at the hotel restaurant. The surroundings of the hotel were very nice.