Best Hotels in Katy, United States – Compare Prices, Reviews & Book Online

"I bought a model house in Houston, and there are more than twenty days left before the delivery date, so I have been living in a hotel. At first, the front desk staff of this hotel said that they could not clean the room every day and could only clean it every other day. Considering the trouble of moving around with a 21-month-old baby, I accepted the cleaning every other day. But I requested new bath towels and towels every day. In the first half month, they did well. Later I stayed for a few more days. Because the room had been cleaned the day before, the towels should have been changed that day. However, when it was 4:30 in the afternoon, no one came to change the towels. I went to the front desk to communicate, and the staff said that the room would be cleaned every three days, and each time the towels were changed, I needed to go to the hotel front desk to inform it before 10 am that day. And said that the staff who cleaned the room today had already left work. I think it's unreasonable. I'm a frequent guest of the hotel. The hotel rules change at any time. What's more infuriating is that they clearly knew that there were two adults and two children living in my room. When I went to change the towels and bath towels, they only gave me one bath towel... On the other hand, the hotel allows pets to stay. If you mind, don't choose this one. There are many large dogs. I was almost attacked by dogs twice outside the elevator... Not to mention that I brought my baby 🍼 The overall stay experience was very bad. I have also stayed in other hotels in the United States. People who never write reviews! I really give this store a bad review! ! !"

"The room is quite big, breakfast is free, but there are not many varieties. The only downside is that there is no 24-hour drinking water service on the first floor."

"Very good service, booked for a week and only ended up needing for 5 days, got a full refund for the 2 extra days, no problem. "

"The room is large, the room has service staff every day to do health, breakfast is average. The temperature of the air conditioner in the room is very low and cannot be adjusted. The smell is a bit big. Two elevators, one in a state of failure, one broken for a few days, sticking a note not to use. There are Wal-Mart supermarkets, Chinese food, Japanese sushi nearby, convenient life, suitable for groups with long business trips. If the lobby of this hotel is brighter, the smell is lower, and the elevator is better, this is a high-grade hotel."

"As a passing stay for one night, it is perfect. The room was very clean, spacious, oversized bed, moderate mattress, comfortable pillows, air conditioning basically no noise, blackout curtains, breakfast, full, customer service attitude is good. But when I checked out, I found a bag of garbage left by the last guest in the closet! Did you not see the cleaning?"

"Great location and people there, will stay in the next time also."

"Don’t expect too much from a domestic hotel. The location is convenient, the surrounding area is quite empty, but it is enough for daily business trips."

"The size of the room is suitable for the refrigerator. Just can't open the window, but American hotels don't seem to be able to open windows. The hotel has a small public swimming pool. Public billiards. Gym. It’s quite right to eat around, there are also pharmacies and supermarkets, it’s very convenient."