"The room is average, rather old and stale, and has a bit of a smell, but it is quite clean. The clerk's service is very good, polite and enthusiastic, but there is a bar downstairs, and the sound insulation is a bit poor."

"This hotel is very hit and miss. If you get a well-maintained room in a quiet area it's perfectly adequate. This latest stay matched that description, but previous stays here have not. I was in a ground floor room - I thought the policy was to put single female travellers on an upper floor, but perhaps this has changed? The window didn't have a locking mechanism so although it only opened a limited amount it would be enough for someone to get their head in. Other than that, the stay was fine. Staff I spoke to were very welcoming. I've given a lower rating for location because it's in the southbound services on the M3, which can make it noisy. Plus, if you are travelling northbound you have to go all the way back to the previous junction and turn around which is very frustrating. I probably won't stay here again."

"This hotel is conveniently located near a public bus stop, with direct service to Heathrow Airport. Its proximity to the airport makes it ideal for travelers who have just arrived or are preparing to depart. The front desk staff and cleaners are very friendly and helpful, always ready to answer questions patiently and enthusiastically. The room size is moderate, and the overall cleanliness is good. Room for improvement: The heating was a bit inconsistent."

"We traveled to this hotel for the first time as highly recommended by friends. We were not disappointed as the reception staff were so welcoming and helpful. The room and bathroom really clean. Bed very comfortable. Will definitely use Ramada hotel in future while visiting our family"

"The hospitality is superb n staff are friendly n helpful. I have a disaster day and this hotel provide shelter till my next flight."

"This hotel offered absolutely no air conditioning or refrigerator. Only heating. Luckily, we arrived at night, and sleeping with the window open and no mosquitoes made it barely acceptable. The location was excellent, right next to a subway station and with a view of Windsor Castle. Unfortunately, I took an Uber, and after 8 PM, there was no elevator directly to the hotel; carrying my luggage up two flights of stairs was a real ordeal. A pleasant surprise was meeting a hotel manager from Hong Kong who could speak Cantonese with us."

"A very warm welcome, the receptionist was very patient and kind. The room was clean and very quiet. I'd recommend it."