"This hotel was excellent. All the staff including cleaner and all bar and restaurant staff were all very pleasant. Very clean hotel. Food was varied every day and cooked and presented beautifully. Will definitely be going back in the future."

"The indoor swimming pool and gym are not available, the WIFI signal is very poor, parking is inconvenient, and it is close to coastal scenic spots."

"The value for money isn't great. 1) It has two buildings, and we were assigned to the restaurant building. We had to carry our luggage across the street and up several stairs. Breakfast and the pool aren't in the same building either. 2) Besides shampoo, shower gel, and conditioner, toothbrushes were available only on request. The vanity kit was only one box, and water was only available on the first day. 3) The decor is stylish, but the quality is quite poor. The speakers are poor, the sink is shallow, and water splashes frequently. The showers are constantly leaking, the floors are dusty and unclean, and the beds are uncomfortable. 4) The breakfast is okay, but it's not as good as another hotel I stayed at in Mallorca, which was 30% cheaper. Overall, I wouldn't recommend staying here."

"Check-in was difficult because there's a machine and no staff, and no one helps you if you can't manage it. However, I must say that they called me back less than an hour after I called, and I finally managed to get in. Another thing I really missed was a television. Otherwise, everything was great, and the staff were very attentive, friendly, pleasant, and professional, except for the lack of assistance with check-in even when you have problems (I asked for help). Thank you and best regards."

"Great stay and received az excellent service. Room was clean and great location to the bay. Recommend."

"We had a highly enjoyable stay at HPC. The room was big, clean and the beds very comfortable. Service was excellent, we had to add a night to our stay and Natalia made a great effort to accomodate. Very good value and excellent location, would highly recommend."

"This hotel is very bad, people who see it should avoid it. At first, we were assigned a room on the first floor, a double bed room. As soon as we entered, there were many big ants, mainly concentrated on the sofa chair. The air conditioner could not be started. The room was very dirty. I called the front desk and asked them to help me change the sofa chair. They said they would come, but we waited for 20+ minutes and they didn't come. At that time, I checked my order on Ctrip and found that I had booked a twin bed. I immediately contacted Ctrip. Ctrip told me that they would contact the hotel front desk to confirm the situation. After a while, Ctrip told me that the hotel front desk did not answer their call, so I ran to the front desk to contact them. I told the front desk: 1. The air conditioner could not be started 2. There were bugs in the room 3. I booked a twin bed room but was given a double bed room The front desk told me: 1. Because it was not very hot, the air conditioner could not cool, and the whole building was like this. I said it was impossible to be 20+ degrees at that time. The front desk had a tough attitude and kept repeating that the air conditioner could not be used. 2. This ant is very common, they can arrange someone to kill insects 3. They did not receive the order for a double bed, but if we need it, they can ask the cleaning staff to separate the beds I said there is something wrong with your room, can you help me change the room, the front desk said that this room type is full, we have to pay for the upgrade. I asked why I need to pay for it myself, it is your room that has a problem, the front desk asked me to wait and discuss it with the boss. After a while, he came out of the office and told me: 1. The air conditioner can be turned on, but it is broken in my room. They can send a maintenance technician to check it out 2. Ask someone to kill insects in the room 3. Can't change the room, can only upgrade at your own expense. Finally, Ctrip paid for the upgrade room type for me to change the room. In addition: 1. Parking is difficult and you have to park far away 2. The buffet is terrible 3. Even if you change the room, the hygiene of the room is still very bad, and the bedding has some problems. I don’t know if it’s bed bugs. Anyway, I am shocked by the service attitude and service awareness of the Spanish."

"Very well located, the fridge in the room is great with this heat. One small drawback: the room we rented had a private bathroom that was right across from our room."

"This hotel is housed in a traditional Mallorcan house, yet it's luxurious. It's a place where you can fully experience the traditional atmosphere. The hotel also has a nice pool, making it a great choice for families. For nearby sightseeing and shopping, a car is required."