Taipei Hotels with Wifi

The view was fantastic, with a clear sight of Taipei 101 in the distance. The room had a convenient table, perfect for a quick bite or a drink. Since it was an anniversary celebration, the hotel kindly provided a bottle of champagne, which really set a lovely atmosphere. The staff were all polite and had excellent service. And the breakfast was really good too! ♡

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

The location is fantastic, right behind Shin Kong Mitsukoshi. The elevators and front desk area look a bit dated, but the staff were decent. They put a large bed in the room, but because the room was small and the duvet wasn't warm enough, I got cold in the middle of the night and had to turn off the air conditioning. The kettle had dust and limescale marks. However, the bathroom was really clean, and the toilet was modern. I was genuinely surprised and impressed that the shower had two types of showerheads. It's a very good budget hotel. I'd definitely consider staying here again in the future.

The hotel is conveniently located near Taipei Main Station. Check-in is strictly at 4 PM, and even if there are available rooms, an early check-in costs an extra NT$200. However, you can store your luggage for free, and there's a lounge area on the 6th floor where you can relax.

The pictures were taken when i’m about to check out so it doesn’t look neat. Overall i enjoyed my stay, there was one particular staff in which i forgot the name, night shift wear glasses, she was the sweetest! I explained my situation and she assisted me with all her might. The breakfast they have was one of a kind. Never had hotpot in a hotel. The location was also convenient, few walks to ximending subway and 1km to taipei main station.

Check in takes only 5 minutes and check out much more faster with 10 seconds with a self check out machine that will suck in your room card. Check in gets faster with your reply to the property telling them what type of room you have booked and what time you'll arrive. With booming businesses and too many bookings, the staff might get entangled in mess, so partially you reply is helping them to get grounded and avoid mistakes. The property is clean, neat, nice and next to easy transport and family mart and 7e.

Our stay at Green World Zhonghua was a mix of positives and disappointments. The biggest advantage of this hotel is its excellent location. It is right in the heart of Ximending, with the Ximending Shopping District just across the street. There is also a 7-Eleven right beside the hotel, which is very convenient. If you’re arriving by MRT, the hotel entrance is located beside Exit X5, and you can also easily access it from Exits X4 and 5. It is definitely one of the best locations for exploring Taipei. Unfortunately, our experience with the hotel itself was disappointing. Some of the staff were not very friendly and were extremely strict with the check-in policy. Check-in is exactly at 3:00 PM, and if you want to check in earlier, they charge TWD 300 per hour. We had just completed a 24-hour journey, arrived early in the morning with six pieces of luggage, and had to wait almost six hours. We completely understand that hotels have check-in policies, but considering how exhausted we were, a little flexibility or hospitality would have been appreciated. What made it even more frustrating was that when we finally entered our room, it wasn’t clean. We found stains on the pillowcase and the bathroom was not properly cleaned. (Photos attached.) This was unacceptable, especially after waiting so long. We booked a Standard Room for a seven-night stay, knowing it would be small, but we did not expect the air conditioning to stop working after only two days. Two maintenance staff attempted to repair it but were unable to fix the problem. We ended up using only a fan for the remainder of our stay. The hotel also had no water for one evening, which added to the inconvenience. When we raised our concerns about the cleanliness and the air conditioning, the response from the staff was disappointing. Instead of offering a proper solution, they simply suggested that we cancel our reservation and move to another hotel. With our luggage and after everything we had already gone through, that was not a realistic option. The breakfast was another letdown. The weekday menu was almost exactly the same every day, while weekends only had two or three different dishes. Considering the hotel’s location, I would actually recommend skipping the breakfast and eating outside instead. There are plenty of restaurants, cafés, and local food stalls nearby that offer much better food at reasonable prices. Overall, I would rate this hotel mainly for its outstanding location. If convenience is your top priority, it’s hard to beat. However, based on our experience with the cleanliness, staff attitude, unresolved air conditioning issue, water outage, and repetitive breakfast, I don’t think we would choose to stay here again.

The location is pretty good, very close to Beiche/Ximen Station, and there are many convenience stores, fruit shops, and restaurants downstairs. The only drawback is that I specifically booked a room with a window, but when I opened the curtains, it was just a solid wall, LOL, I was speechless!

So far so good, room was comfy enough. Good area, walk just 3minutes away from shillin night market and 6minutes to metro station. The problem is there is no elevator to our room, meanwhile we got 3 big luggages 😕 Please mention if no elevator access to the room, thanks

Overall is acceptable. Good location, there are shops and restaurants nearby, is convenient to go attractive places. The only thing is the hotel is old, seems like lack of maintenance and upgrades.