Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 21, 2026
Guest User
We had an absolutely wonderful time at Arima Onsen Goshoboh.
The room was very spacious with all the amenities you could need, and it was such a great touch having two massage chairs in the room!
Dinner and traditional kaiseki breakfast were quite unique - some of the dishes were a bit too specific for our taste and we didn't try everything, but it was still an interesting culinary experience overall.
What really stood out was the honeymoon surprise at dinner - a beautifully presented dessert with a flame that revealed a flower, with cute little figurines inside. They even let us keep them as a souvenir! Such a thoughtful and memorable touch.
At the end of our stay, the hotel kindly drove us to the bus stop, which was a really nice gesture.
Overall a fantastic experience - we'd love to come back again!
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Price per night from:£236
Posted on Jul 8, 2026
Guest UserThe hotel is easy to find, right next to the Nanjing Ding plaque. The alleyways nearby are full of food options, which is very convenient. The front desk staff speak both English and Chinese, so communication was not an issue at all. The hot spring has long opening hours, and there's a washer and dryer available, so you can check from your room when it's free before heading down. I've stayed at Dormy Inn several times, and I personally feel that as long as the location suits your needs, you can book blindly without worrying about a bad experience.
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Price per night from:£52
Posted on Sep 1, 2026|Double Room - Non-Smoking
Guest User
The location is fantastic, making it convenient to go anywhere. It's a 5-minute walk from where the bus drops you off in Kobe after visiting USJ, and the Kansai Airport bus stop is just a 3-minute walk away. The JR station is right downstairs, making it perfect for traveling with one child. The hotel staff are also very enthusiastic. You can ask the staff for toiletries and amenities. On the last day, a Chinese-speaking staff member even chatted with my child while they were getting their luggage. If I had to pick a downside, it would be that the rooms are a bit small and the price is relatively high.
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Price per night from:£74
Posted on Jul 12, 2026
Anonymous User
The hotel's location is excellent, very close to Sannomiya Station and the green Kobe Shimbun building. However, the hotel itself is a bit tucked away. I really struggle with Google Maps' walking directions; the arrows are often erratic, even when I try to 'realign' myself, and it frequently leads me on detours. It took me a while to find it, circling around. A tip for finding the hotel: first, look for Starbucks, then turn in from that intersection, find Yoshinoya, and once you see 7-Eleven, you should basically spot the hotel sign. The room has a standard Japanese layout; it's not large, and my 28-inch suitcase couldn't fully open, but it was perfectly fine for a one-night stay. The front desk staff were all very friendly, welcoming, and helpful. In the lobby on the first floor, there are complimentary skincare samples and other amenities. Breakfast was a bit basic, just a small counter, and you had to queue to get your food. One thing I definitely want to praise is the abundance of power outlets: several by the headboard, on the side panel, and underneath, which made charging devices incredibly convenient.
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Price per night from:£34
Posted on Apr 23, 2026|Economy Double Room with Bath
jo56The twin room was quite spacious and well-equipped. The service was excellent! There's a coffee bar in the lobby, and they even offer donuts around 4 PM. You can reach the hotel in about 5 minutes on foot from Suncity Exit 21 via the underground passage, or from the JR East Exit.
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Price per night from:£28
Posted on Jun 4, 2026
WohewodejiarenReturning to the Sannomiya Grand Hotel in Kobe from Nagasaki was an absolute dream! All the fatigue from my long journey simply melted away. The room was quiet and cozy, and the bedding was so soft and comfortable that I slept like a baby. In the morning, I enjoyed a leisurely and hearty breakfast buffet with a great selection of both Japanese and Western dishes – every bite was delicious. The hotel's location is perfect, with easy access to transportation, and the service is incredibly attentive. This is already my fifth or sixth time staying here, and it's definitely my top choice when I come to Kobe! I highly recommend it to anyone looking for a comfortable stay. ✨
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Price per night from:£23
Posted on Sep 3, 2026|2 Single Premium City View Single Sofa Bed
DujiaobishouThis is an older Japanese five-star hotel. While the decor and facilities are a bit dated, they're well-maintained and quite clean. Although the hotel is built into the side of a mountain, the underground transportation is excellent; you can reach Sannomiya in just a few minutes, and there's a direct shuttle to Sanda just a five-minute walk away. I booked this hotel specifically for the direct bus to Kansai Airport at 2 PM, which is super convenient and a lifesaver if you have a lot of luggage. I don't recommend visiting the Ijinkan Street, which is about a 10-minute walk from the hotel.
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Price per night from:£41
Posted on May 26, 2026|Single Room
jhbennyThe location is great, just a 7 to 10-minute walk from Sannomiya in the city center. Breakfast at Matsuya next door to the hotel offered four good options. Most importantly, the price was very reasonable, and the room size was decent for a solo traveler. Overall, it's a good accommodation choice in Kobe.
Ctrip's hotel navigation was slightly off, taking me to the back entrance, but it's actually right on the main street, and the location is excellent.
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Price per night from:£31
Posted on Jul 16, 2026|Standard Twin Room - Non-Smoking
Anonymous UserThe location is super convenient, just a 2-minute walk from JR Sannomiya Station East Exit. Hankyu/Hanshin electric trains, city subway, and Port Liner are all within a 5-minute walk. The direct bus stop for Kansai Airport and Itami Airport is right across from the hotel, so you don't have to drag your luggage far after landing. It's a quick 20-minute ride to Osaka Umeda and 40 minutes to Kyoto, making day trips a breeze. The self-service breakfast offers both Japanese and Western options, including Kobe specialty bread, Japanese side dishes, and fresh fruit. Vegetarian and gluten-free meals are also available, offering great value for money. There's a Lawson convenience store right by the entrance on the ground floor and a large supermarket next door, making it super easy to buy water, snacks, simple meals, and even cosmetics morning and night. The room type is comfortable, clean, and well-organized. Compared to other business hotels in similar locations in Japan, the room space is quite generous. Overall, I'm very satisfied and will definitely stay here again.
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Price per night from:£24
Posted on Jun 30, 2026
Guest UserExtremely disappointed. The onsen (hot spring) was tiny, and the steps inside were uncomfortably high. They also offered very few amenities. For dinner, as a small woman, I only felt about 80% full, and there were very few extra items available to order. Apart from the front desk staff, most employees only spoke Japanese, which made communication a bit difficult, but everyone was very friendly. The pillows and blankets were incredibly uncomfortable. I tried all three in the closet, and they were still bad; I even woke up with a stiff neck. The blanket was incredibly thick, and I woke up in a sweat in the middle of the night. The most ridiculous thing was that construction started outside at 8:30 AM... I can't believe a resort onsen hotel can't escape the noise. The hotel seems to be the furthest one in the area. I walked there, and thankfully the weather was good and the scenery along the way was nice. The shuttle bus is too small; after checking out at 10 AM, I had to wait until the 10:40 AM service. But it's too far to walk, so I had to take it anyway...
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Price per night from:£134