Hotels near Jersey Cream Express, Whistler

Firs of all, the receptionist was very friendly and had a big smile on her face during both check-in and check-out (it was the same lady), warm and nice lobby. Second, the room was smaller than I expected, smaller than what the website showed but it was clean. Third, when I arrived it was almost impossible to find a parking spot (see pic 4) because there were several hotels in the same area. I had to wait in my car for about 20 minutes until someone finally left so I could park and check in. Fourth, hotel parking is quite expensive $34 per night for self-parking and $39 for valet. The underground parking lot is right next to the garbage room (see pic 5) which was disgusting and horrible. I also saw two guys working in the parking area and they seemed really unfriendly. If they ever film another Conjuring series this could be a perfect location. To be fair, I did notice that several other 4 star hotels in Whistler have similar parking conditions: dark, old and dirty. Fifth, it was a bit cold at night and I tried to adjust the room temperature but it didn’t work. I mentioned this to the lady when I checked out. If you asked me if I would stay there again, probably NOT. The price is okay for the room and the location is very convenient there’s an Old Spaghetti Factory inside the hotel and several bars, restaurants and shops are just 5–10 minutes away on foot.

The location is perfect. Great staff specially the one's from Front Desk. Very accommodating and cheerful to assist. We love that they have good coffee, their toiletries are outstanding. The only thing is we went for the pool area to relax but it was very dirty. The sauna was not set yet so we had to wait. The hot tub was warm not hot enough. Understandable that its outside pool so definitely there is going to be a lot of tree debris but if to maintain it is possible to keep it clean. The floor are of the pool accumulated a lot of sandy texture and a lot of floating stuffs.

This time, I stayed in a duplex room, and the overall sense of space and design was truly excellent. It was very comfortable to live in, and the view was great. However, the only slight drawback was that due to the duplex layout, the air conditioning didn't seem to circulate well to the upper floor, making it feel quite stuffy when sleeping upstairs. I suggest the hotel consider adding a circulating fan upstairs or enhancing the air conditioning system in the future, then the overall stay experience would be perfect!

Excellent location near the Gondolas in Whistler Village. Food/Market everything within 5 minutes walking. The room was very clean with bath totally renovated & new. If you have friends these vacation ski clubs are big and equipped to enjoy together.

We had 4 adults so we booked 2 rooms. Each room had 2 queen beds so could actually fit the 4 of us. Rooms were large and spacious. Beds and pillows were clean and comfy. Too bad we only stayed one night and didn’t have time to use the gym and pool. Wish we could have stayed longer.

The room was spacious and included a sofa bed. The fireplace kept the room warm and cozy. The parking lot was large and convenient, and the service was excellent.

I understand this is a budget hotel, but I wish it had been clearer that there would be no housekeeping at all during the stay—not even bed-making or basic cleaning. It felt more like an Airbnb than a hotel, although it’s marketed as a hotel. Unfortunately, I also had a strong allergic reaction to the bed, which made it really hard to sleep. The air conditioner was extremely loud, and even when turned off, there was still a constant noise coming from somewhere—possibly the ventilation system, but I couldn't tell for sure. There was also quite a bit of traffic noise from the nearby road (could be a highway). That said, the room was spacious and had a small table to work at, which was convenient. The kitchenette was clean and functional, and the bathroom was in good condition. The closet space was also good (note that I traveled by myself).

Beautiful room,full kitchen ,stove,oven,big refrigerator ,coffee maker,kettle,toaster,microwave oven,dish washer,big tub,large dinning room table,air condition was on and room cool,refrigerator was on and cool.Was our 3 year wedding anniversary they brought a basket of goodies for us.They have gated under ground parking so I did not have to worry about our corvette.lots of closets and storage spaces.beautiful pool and hot tub.great location .I can go on and on about how wonderful it is.We will be back would like to stay forever there ,and live in the place 🤣🥰

Location was a bit far from main area. You'll need a car or take a bus ride. The front desk/receptionist didn't tell me that we could park anywhere on the RIGHT side of the entrance gate at the check-in. We used the room key to open the left side of the entrance gate, which didn't open at all. After many times failed and finally, they call the maintenance person, and he told us that we could've parked anywhere on the right side of the entrance gate which front desk person didn't tell us at all. So that was frustrating, and it took us 1 hour to figure out. The room was very clean and nice. We forgot toothpaste, but they brought it to us happily when we asked. so that was very delightful.

The management here was fantastic, very friendly and accommodating. The hotel is within walking distance of the lifts, and of stores, restaurants, pharmacies, etc. The room we had was fairly quiet even though we were on the middle of a party town on a holiday weekend. The only complaint we have is about the front desk staff. We requested hand towels be brought to our room, but the person at the desk at the time seemed to only pretend to care. Unsurprisingly, we never were brought towels and when we came back late, we just made due with what we had. I'm certain the managers would have done it themselves if they'd been at the desk at the time.