"We booked a mountain-view quad room. It was spacious, with a living room, two sinks, and a king-size bed with just the right firmness. There was also time for a late-night instant noodle snack. The breakfast was simple and delicious. The price was a great deal during the holiday, and the value was excellent. I highly recommend it. There's a children's playroom on the rooftop, perfect for families."
"The front desk staff were all smiles, gentle, and incredibly helpful! 👍🙂 The room was beautiful, spacious, and very comfortable—we were really pleased. 😃 The hotel's coffee and rice crackers were delicious and affordably priced, so we bought some as souvenirs. Although it's about a 7-10 minute walk from Shuili Train Station (currently closed), that didn't diminish our satisfaction at all! 😀🥳"
"Charming Homestay (Xiang Xie Ya Zhu B&B) boasts an excellent location, with a 7-11 and a PX Mart nearby. It's within walking distance to the train station, as well as the weekend and Tuesday night markets. The owner is very kind, and the rooms are well-designed, bright, and quiet. Each floor provides hot water. The garden design makes you feel like you've stepped into a fairyland. It's truly wonderful and a highly recommended B&B, especially considering its great value for money."
"The owner was very friendly. We were supposed to leave the guesthouse at 7 a.m. to go to the bus stop, and the owner offered to drive us there. He also bought breakfast for us in advance so we could enjoy it during the drive. The guesthouse staff were also very friendly and provided assistance in many ways, including the transportation and guesthouse services. The rooms were also very spacious."
"In Jiji Town, this hotel is quite big, the service staff is very kind, the bed in the room is very big, basically there is no shortage of, the key room is really clean, it is very comfortable to live, the third floor has a sky garden area is very special, the hotel breakfast is quite simple, But delicious and the meals are very full, it is a recommended restaurant!"
"The room is very clean and large, in line with the photos on the official website, it is very comfortable to live, the counter staff is also very polite,  The point is that there is an elevator to take, don’t worry about luggage."
"The room was clean and comfortable, the facilities were complete, the service staff was friendly and professional, and the check-in process was smooth and pleasant. The location is convenient, the traffic and the surrounding life functions are very good, and I will definitely choose this hotel next time I travel."
"Kurzfassung: 10/10 bedingungslos empfehlenswert!
Die Gastgeberinnen sind unglaublich freundlich und zuvorkommend. Sie haben uns sehr herzlich (mit Kaffee) empfangen und uns hilfreiche Tipps sowi eine sehr gute Restaurantempfehlung gegeben. Außerdem sprechen sie Englisch, was nicht selbstverständlich ist.
Wir konnten dort ohne Aufpreis waschen und die Wäsche an der Luft trocknen lassen.
Zum Zimmer: Es war absolut perfekt sauber (herausragend im Vergleich zu anderen Unterkünften), liebevoll eingerichtet und gut ausgestattet. Die Fenster haben Moskitonetze.
Die beste Unterkunft in Taiwan, in der wir bisher waren!
Vielen Dank!"
Read genuine traveler ratings & reviews to find your perfect stay.
9.7/10
Excellent
GGuest UserWife trouble to so far over Tenant live and the China and time one trap and teens of favorite hotel. The hotel has a mix of Japanese and Scandinavian influence and it was beautifully decorated. The dining hall looks like the inside of a ship. The beds elevated off the floor inside the room. The showers and toilet area are spacious, and the whole room is incredibly comfortable. The hotel is impeccably cleaned, and then the breakfast is phenomenal. This hotel is located on the quieter side of the Sun Moon Lake, which our family prefers. The other side is way too busy. Keep in mind, though most of the stores are closed by 8 PM so if you’re seeking a more lively nightlife side of the lake might not be the best. If you’re looking for a quieter vibe and area, this hotel is perfect.
GGuest UserGreat hostel right in the main streets of ita Thao. The bus stop is just up the road and there is shops and small restaurants right outside.
The staff were lovely and very helpful- always smiling and greeting us as we passed.
The capsule was spacious for a double bed capsule with space to leave some belongings beside the bed. It had good A/C, was very clean and even has a small window which was nice. The bed was comfortable and it was secure with the key card lock.
The dorms were nice and quiet. The floor had a lovely bathroom with good shower facilities. Lockers were big and fit all our backpacks. Also has a nice lounging area on the floor as well. The rooftop area seemed lovely if the weather allowed.
Washing machines and driers were old and didn’t dry our clothes properly so maybe use the launderette in the town instead.
The kitchen area was clean and spacious and has a massive tv. Little extras such as umbrellas outside, slippers for the room and the music area are an added bonus.
Would definitely recommend staying here for your trip to sun moon lake. It is modern and great value for money for a hostel.
RReece JamesThis is our first time staying in a high class hotel.
It certainly felt luxurious, wonderful rooms and excellent service. The attentivness of the staff was fantastic and the buffet in the Crimson Restaurant for both breakfast and dinner was fantastic many many options all of which were high quality, fresh and tasty!
The gym for a luxurious hotel was a let down, incredibly basic, but that is my only complaint.
The onson baths were magnificent, the naked hot spring onson on site was nice,
The views from every room as far as I cab tell are amazing the lake is and landscape is breathtaking and the hotel is cleverly designed to maximise this and the viewing of the landscapes.
We stayed in a japanese based room with tatami floors and futon beds.
The lake view rooms are significantly nicer and upon reflection I wish I had booked that one, but the japanese rooms was still a great experience and very comfortable.
If we were to return to sunmoon we would gladly stay here again.
The real highlights are the staff, the landscape/views and the buffet.
All make for an unforgettable stay.
GGuest UserThe hotel left a very positive impression. The rooms were clean, comfortable, and well equipped. The staff was especially friendly and helpful, always available for any questions or requests. The breakfast offered a good variety and was of high quality. Overall, it was a very pleasant stay and I would definitely recommend this hotel.
LLilian0903The building is filled with the scent of cypress wood. Although it's an older property, it's very well-maintained! I heard it's going to be renovated soon, and I hope they preserve its original wooden cabin charm. When I visit Sun Moon Lake again, I'll definitely choose to stay here.
GGuest UserForest Courtyard Deluxe Quadruple Room (Completed 2026) Section E (E01)
Check-in Date: 2026.05.30 (Sat)
Cost: TWD 2880 (Originally 3247 - TripCoin 367)
The building uses H-steel construction, though the exterior decoration doesn't give that away. The building materials are quite good. The interior decoration is definitely 5-star quality. Most of the main equipment is made in China, and the quality is very high standard.
The bidet toilet (JOMOW), shower facilities, audio system (Edifier M230), and room power control device, though made in China, are all of impeccable quality.
Overall, about 80-90% of the room's building materials are from China, which shows that Chinese building materials still have a certain level of competitiveness.
The stay offered a comfort level of 9.9/10!
Occasionally, there are sheep grazing on the hillside below.
Hotpot is available for dinner, and there are live singers on weekends, which creates a great atmosphere.
Breakfast is Chinese style, with congee served with various Chinese breakfast items, toast, fruit, eggs, and high-mountain cabbage. Beverages include coffee, soy milk, and red bean milk, among others (no Western breakfast options).
It's understandable that there might be some common insects and flies in the dining area.
SSatomi KatoI fully enjoyed my stay at Sun Moon Lake Hotel in terms of their hospitality and beautiful & peaceful location.
They have supported me to get to one of the old tea farm which needs special transportation arrangement by arranging a very attentive and helpful driver.
They are located at a peaceful quintet location which is about 15 min walk from Suishe visitor centre also nearby secret small water area where fireflies appears at night of spring season.
They have a free bicycle service too so I could also fully enjoy both cycling and morning walk to see sunrise at a quiet wooden boardwalk.
I would like to come back at the next firefly season.
Thanks again for the wonderful stay.
XXander WangA well equipped hotel in a quiet spot in town. Conveniently located off the main road with a great buffet breakfast and dinner. Service was great.
The upkeep of rooms could have been a little better as some amenities were a little worn, such as the carpet and console. Loved the onsen water in the bathtub.
The children appreciated the complementary jelly cups and cookies left for us each day.
GGuest UserIt was lovely staying at the lakeside hotel, which is at the heart of the Ita Thao village. The proprietors were friendly and welcoming and had incredible local knowledge including exclusive deals for local excursions when booked through the hotel. The self service breakfasts were simple (very typical of ********* breakfast) but of high quality and extremely well cooked.
GGuest UserThe hotel is considerably cheaper than others in the area with similar-looking rooms and it is brilliantly-located right at the lakefront and only 2 minutes away from the bus terminal.
The staff is very friendly and you even get a discount voucher for the nearby bike rental.
I booked a room without a window and got one with two windows which is absolutely appreciated. I even had a very large bathroom with a gorgeous and huge bathtub which was an unexpected luxury.
Overall the room is clean and comfortable. The AC works perfectly, the bed is comfortable enough for a few days, and the the linen and towels were fresh.
The interior is dated which didn't bother me me much because it was still as clean as dated interior can get and therefore definitely clean enough for me and for most travellers. I actually kinda liked the old charme.
The walls are thin, though it doesn't matter so much because there aren't many rooms per floor.
The breakfast was surprisingly nice and located in another hotel right at the lakefront so that you have stunning views!