Hotels near Palazzo Ducale, Genoa

This is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged. Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area. Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided. Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go. Overall, it is the best hotel i had stayed so far.

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

This hotel was supposed to be a 4-star, but when I got there, they said they upgraded me to their 5-star place because of some change in plans. So, what I'm writing about is the 5-star hotel, and I'm totally grateful for the upgrade! The hotel, even though it was old, was super clean and had awesome services like massages and personal stuff. My room was pretty big, the bed was clean and comfy, and breakfast was amazing. The only issue was they said there was private parking, but they just parked my car in the lot next door and charged me 30 euros for one night until morning. The parking fee wasn't mentioned anywhere.

The hotel room is very clean and spacey. Classy and modern interior designs. 5 min walk from Brignole station, surroundings feel very safe, many restaurants and bars within walking distance. AC is powerful so the rooms are very cool in summer. Quiet at night I sleep very well. I absolutely enjoyed my stay here.

The hotel’s location was in a more residential area so was quieter than other hotels in the city centre. It took only about 10mins walking to get to the historic city centre though. Hotel room was very spacious and clean. We didn’t eat at the hotel so can’t comment on the food. There’re a few eateries and bars close by as well as a convenience store. The hotel staff were very friendly and helpful .

We had a really lovely stay here. The staff, many of whom are from Italy, were incredibly friendly, kind and helpful throughout. We had a small issue during check-in, but they were very patient and did their best to sort it out quickly, which we really appreciated. It’s a great place to stay with children. Everything was handled efficiently whenever we needed help, and there are plenty of facilities to keep everyone happy — including a restaurant and bar, a nice area for breakfast and evening activities, and a play area for kids to burn off some energy. For those who enjoy music, there are instruments like a piano, guitar and ukulele to use. There’s also a gym for anyone who enjoys sports and exercise. The outdoor kitchen area is a lovely touch, and our room was spacious and well-equipped with everything we needed. Overall, a very positive experience and we would happily stay again.

The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.

At the beginning, we set a suite because the room type said a big bed and a single bed. I have a 3-year-old baby, the big beds in Europe are very small, so I chose the suite. And the picture is also shown. The result was given to me a big bed room, and I told me because I didn't tell me that there were children. Say we are even 2 people. But fortunately, we finally changed to a large suite. It is a very general express business hotel, just beside the train station, very close to the cruise terminal. very convenient.

It is a very clean and very new hotel , it is not a hotel, but all the environment is very clean,  character ratio is high, the staff does not understand English, but can also communicate , the boss is very good, and there is a capsule coffee machine , the traffic is very close to the station, it is recommended

We were freezing in our room air come did not work properly and only received a bed sheet on our bed!! Breakfast and coffee was the worst I had in years big shame for Italy!!! Would not recommend paying for it