Hotels near Capcom Co., Osaka

"Kitahama is pretty quiet at night. There are only two elevators, so you might have to wait during peak hours, but it's usually not for too long. One early morning, some guests were talking loudly in the hallway, which was annoying. The breakfast selection isn't huge, and the taste is just so-so. They do have an electronic scale to weigh your luggage, which is handy."

"The sheets and duvet covers caused an allergic reaction and itchiness. During my 5-night stay, the garbage bags and towels were replaced, and the sign indicated bathroom cleaning would be done, but it wasn't. For 5 nights, the bathroom wasn't cleaned, and the hair on the floor was quite unpleasant. If you're tired from sightseeing and sleep past 11 AM the next day, the trash and towels won't be changed, but you can leave dirty ones outside, and they will be replaced. The location is decent, but the nearest subway isn't convenient for getting to Shinsaibashi and Umeda. People who say it's a short walk to Shinsaibashi must be serious hikers; for normal people, especially with kids, it's very tiring, particularly when returning at night. We mostly took taxis, which cost less than 2000 JPY, which was acceptable. The upside is the good restaurants nearby; I recommend the yakitori place. I don't recommend the Western restaurant; the female staff were awful – they provided obsequious, smiling service to Japanese guests but were rude to others. The hotel doesn't provide bottled water, but it's available at the 18th-floor reception, along with freshly ground coffee and vending machines. Luggage storage is on the 1st floor. The first time I had an issue and went to the front desk, they knew they needed to go downstairs to swipe my card but didn't, instead telling me to scan an IC card with my phone. That didn't work, so I went up a second time, and another young lady instinctively took the card downstairs and swiped it for me, and it worked. This aspect of the experience was not great."

"My stay here was absolutely fantastic. The hotel was spotless and well-maintained, with spacious and comfortable rooms equipped with all the necessary amenities. The front desk and staff were incredibly warm and attentive, making both check-in and check-out a breeze. The location is also very convenient, with plenty of transport options and dining choices nearby. I would definitely choose to stay here again on my next visit and highly recommend it to everyone! A special thanks to the hotel staff for their incredible help. From pre-arrival communication to handling requests during my stay, everything was incredibly prompt, making my entire trip much more relaxing and enjoyable. Their service is professional yet personal, truly making you feel at home."

"This was our second stay at this hotel, and we booked a larger room, but we were very disappointed. We checked in at 2 PM, and upon entering the room, we found that the fans in the bathroom and toilet weren't working and there was no ventilation. We immediately contacted the front desk. The front desk staff tried it with a piece of paper and confirmed there was no ventilation, so they offered to switch our room. After waiting for about ten minutes, no one came, so I went to the front desk again. After waiting a bit there, I was told that the previous person was already waiting in the room. When I returned to our room, they gave us a new room card. I asked the front desk to wait and test if the fan in the new room was working, and indeed, the fan in the second room wasn't working either. The hotel then sent two more people, who kept testing with a single-ply tissue, claiming there was a little bit of ventilation. The shower stall is completely enclosed, and we're not allowed to open the bathroom door while showering for fear of triggering the fire alarm. What if someone faints in the shower stall while showering, would the hotel be responsible? I mentioned that the ventilation in the room we stayed in the first time was excellent. After waiting a bit longer, they took us to the room we had stayed in during our first visit. The bathroom ventilation was very good, so we moved into that smaller room. I asked if there would be compensation for the room downgrade, and the hotel said they would consult with management and let us know. The whole ordeal took over two hours. Finally, the front desk informed us that they would refund 200 yuan for the room downgrade. This was the first time we've encountered such a situation. The hotel should ensure that all room facilities are in perfect working order before guests check in. After all that hassle, for over two hours, they only refunded the price difference for the room downgrade, without any additional compensation. We will definitely not be booking this hotel again in the future."

"The room was surprisingly spacious and had a window, which was a pleasant surprise. They also have a laundry room that supports QR code payments, which is super convenient. There's a 7-Eleven downstairs too, perfect for grabbing some essentials before heading out. Plus, there are tons of great food options nearby – I even had the best pork chop rice of my life!"

"The room was a bit small, but it was very clean and tidy! The front desk offers self-service check-in/out, and toiletries are available on the first floor. There's also a lounge where you can grab a coffee. The hotel's highlight is its hot spring, which comes with complimentary popsicles, Yakult, and late-night ramen. There are several baths, including an open-air one, which was very relaxing. After a soak, you can grab a popsicle with various flavors. The hotel breakfast was quite extensive, and the udon noodles and sashimi were delicious. Overall, it's a hotel with good value for money."

"The location is fantastic, making getting around and shopping incredibly convenient. There's a subway station and bus stop right across from the hotel's main entrance, so public transport to anywhere is a breeze. Osaka Castle is within walking distance, and various shopping malls are just across the street from the hotel, making shopping super easy. The room size is generous, quite spacious for a Japanese hotel, so you won't feel cramped during your stay. The only downside is that the hotel's breakfast only offers Western options with no Japanese dishes, which might be a bit disappointing for travelers hoping to experience a traditional Japanese breakfast. Overall, it offers great value for money and is a top choice for accommodation when traveling."

"Check-in was done via a self-service machine. The hotel's location is great, within a 10-minute walk to both Kitahama Station and Yodoyabashi Station. The room isn't large but it's well-equipped with a retractable small chair and a refrigerator, and it's also quite clean. There are washing machines and vending machines on the 2nd floor. The only downside is that the washing machines take a long time, so I spent a lot of time queuing to do laundry when I returned to the hotel at night. Also, the default wash + dry cycle isn't very effective, especially the drying. Other than that, there were no complaints, and overall, it was a comfortable experience!"

"The hotel service was very attentive, and all the staff were incredibly friendly. The free hot springs and ramen every night were the absolute highlights, along with complimentary popsicles and drinks – these thoughtful details truly made us feel welcome. The room was clean and comfortable; it was an almost perfect stay!"

"When booking, always double-check the room's occupancy limit. Even their double rooms might be listed as single occupancy! The king-size room was spacious enough to lay out a 28-inch suitcase. They only provide two complimentary bottles of water on the check-in day, and these are not replenished. Towels will be left in a blue bag on your door handle the next day; you just need to place your used ones back in the bag and hang it on the handle. For trash, just leave it outside your door and someone will collect it. The hotel has convenient transportation links nearby, being just one stop away from Umeda Nishi."