Hotels near Gozensui, Karuizawa

The rooms and facilities were absolutely amazing! Each room had its own private indoor onsen, and the fridges were filled with various drinks. Bathroom amenities were beyond expectation, with face wash, lotion, etc all provided. The hotel provided free drinks (both alcoholic and non-alcoholic) in the lounge and garden in the afternoon. Dinner and breakfast were perfect! There was more food than we could finish, but the quality of each dish was spectacular. Leave time for a long breakfast because the food keeps coming. The hotel was also very accommodating in helping us forward our luggage to our next destination. It was the perfect place to relax and refresh. We stayed two nights but wished we stayed the whole week.

This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.

Overall, this was a rather disappointing hotel stay. Before our trip, our plans changed, and we asked the Trip.com concierge to help with cancellation/modifications. However, they were unyielding, and we couldn't cancel for free, so we had to proceed as planned. After checking in, I waited alone in the waiting area for a long time, expecting a staff member to accompany me to the room and explain the facilities. I waited for half an hour with no one attending to me. When a large group of tourists arrived, the front desk became crowded. After inquiring again, I was told there was no escort service to the rooms and I had to find my way myself. At 3:30 PM, housekeeping was still ongoing in the room areas. The room space was cramped, and the view was unremarkable. For a room rate of over 4,000 yuan, the hardware and service provided were far from satisfactory. The hotel's Italian restaurant had decent food, but it wasn't positioned as a high-end restaurant, and the wine list was very limited. The next day, I asked the front desk to call a taxi to the restaurant. For some reason, perhaps they didn't understand English, there was a long delay. After further communication, a car was arranged half an hour later, which was baffling. Considering all these experiences, I will not choose this hotel again in the future.

Bringing the dog to stay together, very satisfied in all aspects. The hotel is about a 15-minute walk from Karuizawa Station, and there is a free shuttle service, which is very considerate. The hotel facilities are very clean. Although it is a pet hotel, the rooms and public areas do not have any unpleasant smell. Both indoor and outdoor are equipped with a dog run and a dog salon where you can take photos. It was fun to communicate and play with other dogs in the public area. During the stay, you can also soak in the hot springs, and adults can also relax and enjoy. In short, it was a very satisfying experience. Next time I go to Karuizawa, I still want to take the dog!

There are several Prince Hotels in Karuizawa, and this one is 5-star but a bit old. To get to the hot springs or the outlet mall, you have to take a shuttle bus. The hotel rooms are laid out in a long corridor, so if you're unlucky enough to get a room in the 50s, you'll feel like you're walking forever. The scenery, however, is quite nice, as it directly faces the golf course. Besides providing shuttle buses to the hot springs, outlet mall, and train station, the hotel also offers private car service during off-hours. The concierge also has free bicycle rentals (electric and non-electric). What's really great is that upon check-out, you can arrange to have your luggage delivered directly to a service point at the outlet mall (this is excellent, no need to drag your own bags to catch a ride). All in all, it's still pretty good.

This was a really lovely trip. The staff here provided excellent service. As soon as the car pulled up at the hotel entrance, someone came right away to help with our luggage. We stayed for two nights and three days, and had breakfast twice — one Western-style and one Japanese-style. Both were delicious, though I personally preferred the Western breakfast. The public bath was also great. It was never crowded, which made the experience all the more enjoyable. Our room was spotlessly clean and well-kept. Compared with hotels in Hong Kong, this place offers really good value for money. That said, there was one slight downside. I found out the hotel was built over thirty years ago and only renovated a few years back. The rooms and in-room facilities still feel quite modern, but the corridors and lobby clearly show the building’s age and have barely been updated. You can definitely sense a hint of old charm here. Overall, it was a wonderful stay.

The rooms are incredibly spacious. The breakfast is abundant and aligns perfectly with Japanese nutritional standards. I highly recommend Usagi no Mori, a bunny-themed restaurant just a 5-minute walk away, next to a large supermarket. The hotel's location is also very convenient for visiting any attractions in Karuizawa.

Hotel Marroad is just a few minutes by the shuttle bus from the station , and it can also be reached on foot. We booked a room for 4 people and the room size is good at a very reasonable price (include breakfast). The fixtures are a bit old. However, the room and the amenities are very clean. We come to skiing and the hotel has a rental service (much cheaper than you rent at the ski field) which is very convenient. Also, they send us to ski field every day. Staff can speak little English, but they are all very friendly and helpful. Breakfast is delicious, and it is a must try.

Absolutely impressed! It truly lives up to its reputation as a resort town – peaceful, beautiful, and with amazing views. The rooms were incredibly clean, the service was excellent, and the onsen was a perfect 100. The classic-style rooms were clean and cozy, with high-quality furniture. I would definitely return if I have the chance. Parking is free for those with cars, and the hotel also offers a shuttle service for train travelers. The food is high-quality, and the restaurant, rooms, onsen, and views are simply stunning.

We stayed at Karuizawa. The accommodation was reasonably priced and comfortable. They have various room types, but we chose a ryokan-style room which involved sharing a bathroom, but there were plenty of facilities and it was very convenient. Regular rooms also have private bathrooms. It's conveniently located for walking to nearby attractions. The only thing we didn't have was hot water. They actually have an onsen (hot spring), which would have been perfect if it had hot water especially with the single-digit temperatures like that, I highly recommend it to anyone interested.