"This hotel is super convenient, located just a few minutes' walk from the West Exit of JR Osaka Station, right next to KITTE. It's also only a 4-minute walk from the HERBIS airport bus stop. I stayed here with my parents for four nights, and it was incredibly easy to get around, eat, and shop. The only minor hassle was always getting lost trying to find the West Exit when leaving the station – there are only South and North exits. I usually ended up going through the second-floor passage of LUCUA 1100 to get to the West Exit. (Apparently, if you're on the JR platform, you should look for the West Exit there, rather than after you've already exited the station.)
**Check-in:** You can check in after 2 PM, and the front desk staff are very welcoming. I noticed there was no accommodation tax at this hotel.
**Price:** We paid 2541 RMB for a non-smoking triple room for four nights, including three breakfasts. That works out to 212 RMB per person per night, which is excellent value for money.
**Room:** The room had two 1.2m single beds and a 0.96m sofa bed. At 21.2 square meters, it was a bit more spacious than the hotel we stayed at in Kyoto and had a nice design aesthetic, though the decor was slightly dated, having been renovated in 2019. I saw a notice in the lobby stating that the hotel will be undergoing a full renovation from January 11th to July 31st next year, so keep that in mind if you're planning to stay during that period. The bathroom thoughtfully provided toothbrushes, toothpaste, and even disposable exfoliating mitts. Downstairs, there's also a selection of complimentary disposable items, including various makeup removers, toiletries, tea bags, and coffee. We could faintly hear some train noise at night, but overall, the soundproofing was decent. The window could be opened for ventilation, which was a plus. The bathroom faucet was an old-fashioned rotary type, which could get messy and made adjusting the hot water a bit tricky. Hopefully, this will be improved during the renovation. There was no label indicating whether the tap water was potable, so we either boiled water or got cold water (and ice) from the dispenser near the elevator. There's also an electric kettle and a mini-fridge that stays on even when you leave, so you can confidently store your items.
**Breakfast:** Breakfast is served from 7:00 AM to 10:00 AM. If your booking includes breakfast, you'll receive all your breakfast vouchers at check-in. You can also purchase it on the spot for 1980 yen per person. When dining, you hand your voucher to the restaurant's front desk and tell them your party size. They'll then guide you to an empty seat and place a 'reserved' card on it, so you don't have to worry about finding a seat or having yours taken. The selection of dishes is quite extensive, with both Japanese and Western options, and you can even find Mapo Tofu with rice. However, on three of the days, when we went for breakfast around 7 AM, there were many student interns dining, so seating was a bit limited and there was a longer wait time for food.
**Laundry:** This was my first time using the hotel's laundry facilities. You take the accessible elevator to B1. A 30-minute wash costs 400 yen, and a 30-minute dry costs 100 yen. You can pay for washing with a credit card via an app, but drying requires coins. You can remotely check the status and progress of the washing machines and dryers, though the actual time might be slightly longer than indicated. If you have a lot of clothes, you'll need to add more drying time."