"I really enjoyed my stay here. It's very close to the snack street and not far from a larger supermarket. The small lane next to it is safe and quiet, lined with either hotels or residences. The facilities in the room were great, and there's a shared washing machine and dryer, with what seemed like complimentary laundry detergent, though the public restrooms weren't in the best condition. The keyless entry with a password lock was very convenient. The smart TV had Netflix automatically logged in with the hotel's account, so you could watch movies freely, even if I didn't find anything I was particularly interested in. The elevator was quite unique – there are no floor buttons inside; you select your floor outside, and then it directs you to the appropriate elevator. It felt very modern and novel."
"The room cleaning was quite poor, as was the attention and response from Paulina Careli, who, when I asked for cushions on the terrace furniture as shown in the photographs, mentioned that the photos were only illustrative and that the terrace only had iron furniture and nothing else."
"No elevator! No elevator! No elevator! Either carry your luggage yourself, or tip the front desk doorman to help you move...
Do not give you the hotel door key, you need to ring the doorbell to enter and exit the hotel, which is very inconvenient.
Breakfast is on the roof terrace, and the stairs up are narrow and small, which is dangerous and troublesome for the elderly and the inconvenient people.
The room has no air conditioning."
"The location is great, close to everything. The room is big, but the soundproofing is very poor. Only one power outlet in the room worked, and the fan was broken. Plus, there's no room cleaning service; you have to do it yourself. For a one-night stay, this might be fine, but for multiple days, you have to clean your own room and take out the trash, which honestly makes it not feel like a hotel at all."
"Nice staff. Very well kept property. Slightly older but kept well very well. Daily cleaning of room is a plus. Location is close to metro and the MetroBus stops. Lot of eateries and supermarkets around. Walkable to some attractions like the Angel of Independence. I would stay here again. Affordable price. Safe deposit box is available. Big toilets. Nice view of the street. The only negative is the thin walls which is an issue if you have noisy neighbours."
"We enjoyed our 3 nights stay at PF hotel & suites. The young guy doing night shift at check in counter gave the best service! We checked in at 3 a.m on 20 November. , he saw our taxi and promptly came to open the entrance door for us. We saw him on different evenings and he was always smiling. The hotel housekeeping did a splendid job! The room was very clean. The furnishings and furniture might be a bit dated, but at such a convenient location, this hotel is highly recommended at this affordable rate. There are great Korean gimbab & fried chicken little shop right next to the hotel if you crave Asian food. A short walk away, there are several local Mexican restsurants, cafes and street food stalls."
"We stayed at Royal reforma last time and it was an awesome experience.
Everything was perfect, from the facilities to the service.
We truly enjoyed our stay and would love to come back again."
"The room was very spatious and in good conditions. The personnel was very attentive and friendly. The location was great, a lot of good restaurants and convenient stores nearby and close to the public transportation. The room was very hot, the air conditioner didn't cool properly (the temperature was minimum 23 C after 2 days of cooling). The shower wasn't cleaned properly since I could see dirt and hairs of the past guests and the floor felt dirty."
Very Good
51 reviews
8.9/10
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8.9/10
Very Good
AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
GGuest UserI recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay.
The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in.
Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
GGuest UserThe hotel is in a good location, the staff are generally friendly, the facilities are average, and the price is reasonable. Things to note: [1] Choose a room facing Liverpool Street. Otherwise, the sound from the nearby bar is deafening and you won't be able to fall asleep until 4 a.m. [2] The staff basically only speaks Spanish. Bring a translator. Otherwise, it will be impossible to communicate.
__wfo0****Overall, the value for money is great, and the service attitude is excellent. The room looks clean and bright, and the large window offers a nice view. It's also very convenient for getting around, with a supermarket and restaurants right downstairs. The only thing to note is that there are quite a few steps at the entrance, which can be inconvenient if you have heavy luggage, and the bell staff don't proactively offer help.
OOlivia LozaExcellent location! Walking distace to main avenues and transportation points.
The staff was very friendly and helpfull at all times.
the room was spacious, with individual unit (heater/AC)
Some rooms have jacuzzi, you need to request it at moment of reserving a room.
The hotel offers buffet breackfast(for extra charge)
All and all, good value gor money
I will stay there again here when visiting CDMX again .
LLiuxiaoxin™The location of the Youth Hostel 🏨 is excellent. Located in the center of the city center. Don't be too convenient to go to the surrounding museums! Breakfast is included from 8 am to 10 am. In addition, a Margaret cocktail coupon will be given on the first day of stay. Going to the rooftop bar on the sixth floor is really not too pleasant. At my request, I arranged a lower bunk bed for me. Luggage can be stored for free at the front desk. The 15% discount coupon given at check-in is more cost-effective than going to a fast food restaurant. The five-story leisure area and self-service kitchen can be used to filter water references. too convenient. Full score recommendation 🇲🇽
HHaidezhexueThe hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation