Hotels near Bicol Heritage Park, Legaspi

This is my second time with them as its very closed to where my business need todo, the hotel is much better improvement they have a wide stairs no elevator had a firm nice comfortable bed with sift pillow and a heavy blanket, nice good size room although the bathroom is a bit smaller they have a hot water in the shower, kettle to make a hot water for coffee or tea, the bath soft and shampoo is empty. The just behind the gaisano mall and pacific mall very convenient walking distance to sm mall as well. I would stay there again if I can return to legaspi.

My Experience is nice one. All staff are very accommodating, polite and very welcoming 🥰😀 room is nice, somw parts of the room have some damage thay needs to be repair but they are responsive in fixing those rooms. Thats All, Thank you so much, God bless

The Mayon view from The Oriental Legazpi was truly beautiful, and I appreciate that my request for an upper room with a view was granted. However, the overall stay was disappointing. The staff were not very approachable, restaurant service was poor, water was not readily offered, and we were even told to call the staff when we were ready to order. There was also loud noise from a lobby photoshoot, weak water pressure in the shower that took around 30 minutes to resolve, broken tiles and visible maintenance issues, no menu list in the room, and the breakfast buffet felt rushed even before the stated closing time. The view is excellent, but good view alone is not enough. Guests pay not only for scenery, but also for service, comfort, cleanliness, maintenance, and basic hospitality. If not because of the Mayon view, I would not return.

Always the first choice when in the Metro Legazpi area. It has always been an affordable place to stay, sleep and work if need be.

It's OK, just a normal youth hostel. There are towels but no hot water for showering, no hair dryer, and slippers. Did you ask for one that looks like it's been weathered?

Friendly staff, checked in at 10am. The room is large and clean, you can see the volcano from the window. Breakfast is silong and coffee. Good location - the bus station is a 10-minute walk away. Cons - Wi-Fi disappears, no hot water, the door to the room opens with difficulty.

The place is very convenient for exploring both Legazpi City and Mount Mayon, as it is in the middle point between both. The bed is very comfortable. The room is also quiet enough and clean. The girls in charge are very nice too.

Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.

The FO staff were all friendly and helpful. Although the inn is on the 3rd flr of the building, a kind man helped us carry our luggages, and the magnificent Mayon can be clearly seen from there. I liked my stay there especially because it is near to Gaisano Mall, SM Mall, Yashano, Pacific Mall, and the Sento Hotel where my training was held. Plus, there’s a food park just next to the building. It was literally near to everything domestic travelers needed to go.