Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 29, 2025
Guest User
Well everything besides our check out experience was great. Really great!
Then when checking out, we had 3 interactions with the reception about checking out prior to checking out. and only the one at 12:30 (when checking out with luggage and all), we were told to pay a 200SEK late-fee, which I was then told could’ve been even higher and that I should be thankful they didn’t charge me double…
Not nice - and we had 3 interactions prior to this for this exact reason. I wanted to work out first and then shower in the room before leaving. If we were told the first time about the late check out fee; we would’ve checked out then and there.
I complained about this practice, to deaf ears. Not coming back despite it being very nice and perfect for a Liseberg weekend with the family
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Price per night from:PLN 409
Posted on Dec 8, 2023|Classic Room
Guest UserThe staff working on the weekend were super nice and helpful, and I’ve stayed here many, many times, always so nice & such a lovely boutique place to stay with many awesome things to like. On the day I checked out oh my god, where did this girl suddenly come from? Little wanna be Swedish police officer banging on my door trying to get in. Ok i fell asleep after breakfast? So what. Even after i checked out & and was just having a coffee in the lobby, she came again in my face demanding to know if i had checked out? She was just rude, unprofessional, behavior was unbelievable. Really ruined my experience at the nice hotel Pigalle. Actually, I don’t accept people thinking they are better than everyone else & they think that they can just talk to people like they are a piece of crap. Therefore, sadly, I don’t think I will ever stay here ever again.. Sorry but..
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Price per night from:PLN 339
Posted on Jul 11, 2026
Guest UserGood location, near central train and bus station, but quiet, no noise coma from outside, near by beautiful english garden, not far from main tourist attractions!
Clean room, good variety of breakfast ! Staff responsible and respectful ! It was nice stay
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Price per night from:PLN 271
Posted on Jul 15, 2026|King Room
HtideLocation is 10/10, right next to the central bus station and tram with multiple routes.
Room is large, bed is a little bit small even for a single bed. Lighting is too scattered in the room. There is a coffee table attached to the sofa which is too steep you put anything on it, it slides away.
Bathroom floor got wet after every shower cause the shower curb is too thin and short with no door. The ventilation was not good enough the bathroom kept foggy for a pretty while.
The ac worked very well even sometimes was a little too cool. I couldn’t find anywhere to adjust the speed and temperature.
Breakfast was very nice and replenished almost every single minute. Except one thing you have to slide the bread loaf yourself so everyone touched the bread which is not hygienic at all.
Also if the breakfast time could be longer that would be perfect.
The most indecent part would be the soundproofing of the rooms. The wall is too thin and room door is too heavy. When someone opened and closed the door it was way too noisy it felt like an earthquake (not exaggerating at all). On the third night of my stay, the guest in my next room was walking back and forth during the midnight (about 3am) probably to bathroom. He/She jumped onto the bed (We shared the same wall), it totally freaked me out I thought it was earthquake. My bed was shaking too bad. It happened like 3 times durning that night.
The next day someone knocked my door at early 8am without saying anything.
I reported to the front desk the other day and asked for a gentle reminder to my neighbor not to jump.
Staff was really helpful and friendly.
Honestly I was expected even more for this brand which is very popular worldwide. If the soundproofing issue could be resolved. I would definitely give it a 9-10 out of 10 with no doubt.
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Price per night from:PLN 326
Posted on May 2, 2026
Guest User
The stay was absolutely wonderful! The place was very clean, well-organized, and comfortable in every detail. The service was excellent and the staff were very professional and friendly. I truly enjoyed my time there and would highly recommend it to anyone looking for a relaxing and pleasant experience. I would definitely visit again!
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Price per night from:PLN 358
Posted on Jul 11, 2026
Guest UserOverall a pleasant stay, conveniently located near to Gothenburg Central Station and right next to Nordstan shopping mall and tram / bus links. Easy walking distance to Haga and elsewhere too.
Hotel rooms are well appointed, though proper AC would be beneficial, there with comfy beds and the bathroom is comfortable too. The gym while not large, it's better equiped that majority of hotel gyms around and enough for a workout. Never tried the pool / sauna, you have to book a time slot which just made things a little awkward to fit into our day but it's a good concept.
Only downside is the wooden floors in the hotel rooms. You can hear people walking / moving furniture easily from several rooms / floors away. While not the hotels fault, guests are so unaware with how loud they are and need to take responsibility on this. Make noise late into the evening and from 6am everyday disturbed our sleep. That would be the only negative of our stay.
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Price per night from:PLN 377
Posted on Apr 6, 2026
Mathew69
Really friendly staff who made the check in process smooth.They were also helpful in recommending places to eat and things to do in Gothenburg. Breakfast selection was good as well.
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Price per night from:PLN 446
Posted on Apr 24, 2026|Standard Room
bilakovac
The hotel’s location is excellent and very convenient for exploring the city, which was definitely a highlight of my stay. However, there were a few aspects that fell short of expectations. Firstly, my room did not have a view of the street as I had hoped, but instead faced an inner atrium, which made it feel somewhat enclosed and less appealing. Additionally, I had booked a double room but was given a twin room instead, which was disappointing. The reception staff were not particularly friendly or welcoming, which affected the overall first impression. On a more positive note, the food in the restaurant was of satisfactory quality, and the selection was quite diverse. Overall, this is a solid hotel in a convenient location for city exploration, but the experience was far from memorable.
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Price per night from:PLN 352
Posted on May 18, 2025
Guest User
We arrived at 7:30 pm and were told we got a room “upgrade”. The room was small so we really wondered what the “original” room looked like. The bed had stains on the cover that was laid under the mattress
which didn’t look good. We went down to the lobby and found nobody present. We moved on to the restaurant, it was 8 pm. Half full and we were met with the wonderful advise that they were closed for service. This was Friday May 16th and the menu
board was still at the entrance door to the restaurant.
We went back to the reception and queried why the restaurant was not serving dinner at 8 pm on a Friday.
The receptionist looked dumbfounded and told us it usually serves dinner at least until 9 pm but she took no action to assist us except to say we could walk fir 15 minutes to the Aveny, a street with lots of restaurants but could not suggest any close by. We ended up going to, as it happened, a fantastic restaurant right around the corner called Le Pigalle on the top floor of, we guess, a competing hotel. Fabulous meal in a restaurant that knew how to treat their guests.
In short we have regretfully no positive things to say about the ProfilHotels Opera in Gothenburg.
Gothenburg was fantastic but when we return we will definitely not book at the Opera which is overpriced for the standard and service they offer. Total waste of money at this venue. Regretfully we did not bother to take any pictures of the place as it is nothing we wish to remember about it.
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Price per night from:PLN 282
Posted on Nov 28, 2025
Guest UserStayed for one night only but wouldn't have minded staying longer. Room is well-lit, small but comfy and definitely fine for one person. Breakfast was pretty good and had a good variety of options, just a bit crowded (understandably so because I think all bookings include breakfast by default). Luggage storage is free but not super secure; the front desk locks the storage room but then you place and take your own bags from inside, so there's nothing stopping someone else from taking your bag. Location - need to take a bus to the train station; also not much in the immediate vicinity.
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Price per night from:PLN 238