Hotels near Masthuggskyrkan, Gothenburg

Well everything besides our check out experience was great. Really great! Then when checking out, we had 3 interactions with the reception about checking out prior to checking out. and only the one at 12:30 (when checking out with luggage and all), we were told to pay a 200SEK late-fee, which I was then told could’ve been even higher and that I should be thankful they didn’t charge me double… Not nice - and we had 3 interactions prior to this for this exact reason. I wanted to work out first and then shower in the room before leaving. If we were told the first time about the late check out fee; we would’ve checked out then and there. I complained about this practice, to deaf ears. Not coming back despite it being very nice and perfect for a Liseberg weekend with the family

Good location, near central train and bus station, but quiet, no noise coma from outside, near by beautiful english garden, not far from main tourist attractions! Clean room, good variety of breakfast ! Staff responsible and respectful ! It was nice stay

The staff working on the weekend were super nice and helpful, and I’ve stayed here many, many times, always so nice & such a lovely boutique place to stay with many awesome things to like. On the day I checked out oh my god, where did this girl suddenly come from? Little wanna be Swedish police officer banging on my door trying to get in. Ok i fell asleep after breakfast? So what. Even after i checked out & and was just having a coffee in the lobby, she came again in my face demanding to know if i had checked out? She was just rude, unprofessional, behavior was unbelievable. Really ruined my experience at the nice hotel Pigalle. Actually, I don’t accept people thinking they are better than everyone else & they think that they can just talk to people like they are a piece of crap. Therefore, sadly, I don’t think I will ever stay here ever again.. Sorry but..

The stay was absolutely wonderful! The place was very clean, well-organized, and comfortable in every detail. The service was excellent and the staff were very professional and friendly. I truly enjoyed my time there and would highly recommend it to anyone looking for a relaxing and pleasant experience. I would definitely visit again!

No aircon, tv kept losing signal during the stay, have to check in via self service kiosk and cut your own key staff dont smile or interact with customers unless they get approached. Extractor fan in bathroom so noisy keep awake all night. No sound proofing in rooms hear every noise from rooms next door and below

We arrived at 7:30 pm and were told we got a room “upgrade”. The room was small so we really wondered what the “original” room looked like. The bed had stains on the cover that was laid under the mattress which didn’t look good. We went down to the lobby and found nobody present. We moved on to the restaurant, it was 8 pm. Half full and we were met with the wonderful advise that they were closed for service. This was Friday May 16th and the menu board was still at the entrance door to the restaurant. We went back to the reception and queried why the restaurant was not serving dinner at 8 pm on a Friday. The receptionist looked dumbfounded and told us it usually serves dinner at least until 9 pm but she took no action to assist us except to say we could walk fir 15 minutes to the Aveny, a street with lots of restaurants but could not suggest any close by. We ended up going to, as it happened, a fantastic restaurant right around the corner called Le Pigalle on the top floor of, we guess, a competing hotel. Fabulous meal in a restaurant that knew how to treat their guests. In short we have regretfully no positive things to say about the ProfilHotels Opera in Gothenburg. Gothenburg was fantastic but when we return we will definitely not book at the Opera which is overpriced for the standard and service they offer. Total waste of money at this venue. Regretfully we did not bother to take any pictures of the place as it is nothing we wish to remember about it.

The hotel’s location is excellent — just a short walk from the central station, which made getting around very convenient. However, I was disappointed by a few aspects of the stay. The hotel provides grey towels, which I found unappealing; white towels generally give a better sense of cleanliness. Breakfast was adequate, though some of the fruit offered was of poor quality. I also had concerns about the room’s cleanliness. After our first night, it didn’t seem like the room had been thoroughly cleaned — the drinking glasses we had used weren’t replaced, and some visible stains we had accidentally made were not wiped down. Additionally, the iron in the room tripped the power on both occasions we tried to use it, which was quite frustrating. The refrigerator in our room wasn’t working properly, so the drinks we stored inside remained warm. I also found the 11:00 a.m. checkout time to be inconvenient, as a later checkout would have allowed for a more relaxed departure.

The hotel’s location is excellent and very convenient for exploring the city, which was definitely a highlight of my stay. However, there were a few aspects that fell short of expectations. Firstly, my room did not have a view of the street as I had hoped, but instead faced an inner atrium, which made it feel somewhat enclosed and less appealing. Additionally, I had booked a double room but was given a twin room instead, which was disappointing. The reception staff were not particularly friendly or welcoming, which affected the overall first impression. On a more positive note, the food in the restaurant was of satisfactory quality, and the selection was quite diverse. Overall, this is a solid hotel in a convenient location for city exploration, but the experience was far from memorable.

was a very lovely fancy hotel, great value for money and the bar/restaurants inside were lovely, feels luxurious

Stayed for one night only but wouldn't have minded staying longer. Room is well-lit, small but comfy and definitely fine for one person. Breakfast was pretty good and had a good variety of options, just a bit crowded (understandably so because I think all bookings include breakfast by default). Luggage storage is free but not super secure; the front desk locks the storage room but then you place and take your own bags from inside, so there's nothing stopping someone else from taking your bag. Location - need to take a bus to the train station; also not much in the immediate vicinity.