IISyuWe stayed at the Parkroyal Collection from May 26 to May 28, 2026. Upon arrival, the staff members were incredibly attentive, making the check-in process remarkably smooth, and we were very grateful to be granted an early check-in.
We booked the Urban Deluxe Queen Room, and to be honest, the layout felt a bit unusual. There is no complete wall separating the bathroom area from the bed, and the sink is positioned right next to the sleeping area. Because of this open design, any odors from the toilet can easily carry throughout the entire room, which compromises privacy. While we appreciated the inclusion of a filtered water tap, we felt that complimentary bottles of cold mineral water should still be provided to guests. Additionally, there is no full-length mirror in the room. The only mirror available is on a half wall, which does not fully cover the sink area and only allows you to see your upper body. For a five-star hotel, it was also surprising to find no overhead rainfall shower, as there was only a standard handheld water heater shower head. The shower enclosure itself is quite small and would feel incredibly cramped for two people. Lastly, we noticed there was no bidet spray in the toilet.
Our primary reason for choosing this hotel was the highly positive feedback regarding their breakfast buffet. My husband is exceptionally particular about his Nasi Lemak, and I was pleasantly surprised when he thoroughly enjoyed it on our first morning. No other hotel has managed to satisfy his taste standard until now. While the texture of the rice was a bit different and slightly disappointing on the second day, highlighting a minor issue with consistency, the overall breakfast selection was vast, full of variety, and easily the best we have experienced so far.
Ultimately, I would like to highly praise all of the staff members who assisted us during our stay. Every interaction we had was professional, welcoming, and genuinely warm.
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