"The check-in and out process was a disaster. I used Trip.com and paid for everything up front on the app except for the resort fees and taxes. The app said I needed to pay $101 at check-in and a $100 refundable deposit. When I was checking in, they told me they saw my deposit through Trip.com but that is was only $180 credited towards the room and I needed to pay $503 more. Desk manager was not a kind person, and literally did not care what documentation I had. The room was clean, casino was fabulous and a ton of fun, but check-in was awful and I have no idea how check-out went because we had to leave early and I have received no communication from them. No receipt. I tried to call 3 times and the desk phone just rings."
"Booked at the morning of check in day. I made 2 different bookings and it felt like the hotel is almost fully booked. They haven’t asked me for a deposit as it was fully paid.
When I lived at the second floor, it wasn’t noisy at all. Sometimes there are plain around, but the noise is ok. But when I was on the first floor, the neighbors above were a bit noisy. Anyways, It’s always a great idea to have ear plugs with you.
The hotel is sweet. Location is comfy to get by bus from the airport, but there’s no bus to the strip. So it took 20-30 mins to walk there. There’re stores and restaurants war the hotel. Stuff is friendly. Can’t complain!"
"Front desk could have been more friendly to give me more perks! They told me since I booked threw a 3rd party i get less ! But I only stayed 1 night they safety lock did not work 😒 I did mention to the front desk I hope they fix it after I checked out ! All and All it was a great experience i never ever stayed downtown! No resort fee 5 Stars☆☆☆☆☆ feel like the old times in Lasvegas ! U never know i might stay again if they give me a better room ! Tonya B"
"The location of hotel is great considering it's price. Fremont street is not overwhelming unlike the Strip, everything is so accessible from Starbucks to steak house. The room is clean, I am on third floor and not bothered by the noise from street music performance. I just wish they can open the pool that they close because it's windy but nearby pool like the one in Stadium Swim is open. Overall great value for the money."
"Easy getaway for the weekend, didn't go for the usual Vegas festivities. Was perfect distance off the strip to not be bothered and close enough to everything else to still pass the time. Will stay again"
"Great room and space! Safe environment, just not a casino family activity available.
Restaurants onsite, food court.
***** **** **** and big screens had current events and a great place to watch the game vs in your room. Comfy chairs and tables set up all through!
Pool are great depending her was on duty you get outside drinks in, no Stanley or metal cups allowed at all."
"It takes 30 minutes to get to the city from this hotel, and the sound of the plane landing is very obvious. The four of us stayed for 2 nights. The double room type is not bad, and it feels very warm."
"a good hotel 20 min drive from Strip, very comfortable mattresses, we have a good sleep! Rooms are clean, there is a refrigerator and microwave. Next to there is Trader Joe's and the whole area is pleasant, safe. deposit with credit card $20 on settlement. we arrived about 1pm, settle without problems early. parking is free. we all liked it very much!"
"We were on our 2 weeks trip in Las Vegas and decided to stay downtown for 2 nights. Fremont was our choice because of the location, and it was the best decision we had made, it's in the middle of everything in downtown. We also found out that the hotel is under the same business of Sam's Town, which is our favorite hotel and casino. The room is nice and tidy, the space is right, not too big or too small. The restaurants within the hotel are good. The front desk staff are helpful. We will come again."
Very Good
40 reviews
8.5/10
1 night
From TWD 660
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8.8/10
Very Good
GGuest UserI booked a room with a view of the Sphere, located on the 28th floor of the North Tower. The room was spacious and very clean.
From the floor-to-ceiling windows, you get an up-close view of the Sphere, which is even more stunning at night. You can also step out of the hotel and stroll along the Vegas Strip.
There's no coffee maker in the room, but if you need coffee, you can find it at the coffee shops or restaurants on the first or second floors. There's also a Starbucks in the concourse area of the lobby on the first floor.
The first and second floors boast many restaurants. For instance, Noodle Asia on the first floor is a 25-year-old Cantonese Chinese restaurant, serving both breakfast and regular meals. The food is incredibly authentic, and the staff all speak Chinese.
The indoor shopping arcade on the second floor is typically Venetian in style, featuring numerous brand-name stores and restaurants. The ceiling is designed to mimic an outdoor sky with blue skies and white clouds, and there are gondolas traversing the winding canals and small bridges, with gondoliers occasionally breaking into Italian opera.
The hotel also hosts shows, and you can book tickets in advance.
AAnonymous UserFacilities: The room felt quite new, probably renovated in the past few years.
Cleanliness: Top-notch.
Environment: Located at the northern end of the Strip, it's very quiet, unlike the bustling Bellagio or Caesars Palace. The monorail station is right downstairs, and I didn't see any homeless people around.
Service: There was a bit of a queue for both check-in and check-out, but it wasn't too bad.
AAnonymous UserWe were assigned a room with a view of the Sphere, which my kids absolutely loved! It was clean and odor-free, and the air conditioning was very comfortable. A special note: do NOT touch anything in the minibar. It's not about whether you eat it or not, but if you pick something up for over 60 seconds, even if you put it back, you'll be charged. The minibar prices are extremely expensive!
GGuest UserThis is the hotel I choose every time I go to Las Vegas. Although it is a bit far from the Las Vegas Strip, it takes 30-40 minutes to walk. The environment is quiet, the room is spacious and clean, and Fantasy Tower is relatively new. I will stay there again.
GGuest UserThe room extremely clean and spacious. I was happy the shower had superb water pressure. Hotel staff were all cheerful and helpful. The hotel is walking distance to Fremont Experience Canopy which is such a fun street to check out! Don’t forget to admire the charming victorian architecture of the hotel and casino and look for the antiques and slab of the Berlin Wall!
LLohMKThru Trip.com, we decided to book this hotel for the cheaper price as we only need to stay a short while - arriving late at night and leaving early in the morning.
It's a bit confusing the info : This is a property, not a hotel?
It says must inform the hotel if late arrival so we did but there was no reply or acknowledgement to know if there's a special procedure to check in ; for eg, they have to give you a special code or arrangement for late check in.
The next letter to us was weird!!?
It says check in instructions as follows but nothing, it's blank...... See photos of their replies.
So we were concerned - our situation, pls see photo. But there's no reply in the Message Chat.
These left us very worried and anxious. In the end, we had to keep calling this no and that no given by Trip.com, knowing that we will be kept waiting in line.
Even when arrived at the airport, we kept calling. Seems one of the phone no is wrong? Trip.com, pls check with the hotel or person in charge.
As for the room amenities, they are quite bare - no fridge, no kettle, no drinking water (you have to drink from the tap) in the room. Bath water was not hot when we bathed.
GGuest UserThe hotel itself is fun, with plenty of things to do inside, and it’s very clean. However, check-in and check-out are self-service, with only one staff member assisting everyone. It seems rare for guests to get it right on the first try. Also, we requested for daily housekeeping, but no one ever came.
WWong Sun Yee- check in and check out Q was so long.
- room not provide any bottle water and slipper, probably this is the practice in USA.
- the room are quite run down, my finger got cut by the damages water tap. Called to the front desk to asked for a plaster, but never shown up. Good luck if u got the room in Resort Tower,room 6235.
- staff at Concierge and luggage drop off area are friendly.
- choose Royal Tower if ur trip is gonna to rely on Uber. Bcs there is where the rideshare pick up point.
GGuest UserI stayed on a newly renovated floor, and while everything met 4-star standards and the stay was comfortable, I definitely won't be coming back. Reason one: it's incredibly inconvenient to go downtown for food, and the hotel's own food street offers poor value for money. Reason two, and the main reason: the deposit is $100 per night, and it wasn't refunded promptly after check-out. It's been three days now, and I still haven't received it back. When I've stayed at other hotels, the deposit was always refunded instantly after check-out. With inconvenient dining and transportation, a $100 deposit, and uncertainty about its return, I'd advise anyone considering staying here to think twice!
TTriciaMy husband and I came to Hilton Lake Las Vegas to spend our 7th wedding anniversary. Check in went very smoothly. Shortly after our check in we received a complimentary bottle of champagne and chocolate covered strawberries. It was a very welcoming surprise which we genuinely appreciated. We had booked a couples massage at their spa and were very pleased with their services. It was quite relaxing and exactly what we needed! Our room was very clean and quiet. We ordered in room service for breakfast and the food was very much to our liking! We’ve stayed at this resort several times prior and have always been pleased with our stay there. We will definitely be back!
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