Hotels near Giam Lake, Hanoi
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Temple of Literature | 0.37km from Giam Lake
Aurora Homestay is a cozy and affordable homestay located at 16 Nguyen Nhu Do Street, near the famous Temple of Literature in Hanoi. Situated in a quiet yet central neighborhood, it offers easy access to Hanoi Old Quarter, Hoan Kiem Lake, and many local attractions, making it an ideal choice for travelers who want to explore the city conveniently.
The homestay features clean, comfortable rooms with essential amenities including air conditioning, free Wi-Fi, private bathroom, and a relaxing living space. Designed with a minimalist and modern style, Aurora Homestay is perfect for solo travelers, couples, and business guests looking for a peaceful stay in the heart of Hanoi.
Guests can also enjoy additional services such as airport transfer, motorbike rental, and local travel recommendations. With a friendly and supportive host, Aurora Homestay ensures a warm and memorable experience for every visitor.
If you are searching for a homestay near Temple of Literature, a budget-friendly stay in central Hanoi, or a comfortable place close to major attractions, Aurora Homestay is the perfect choice.
Outstanding
5 reviews
9.9/10
Price from
SGD 22
per night
Temple of Literature | 0.15km from Giam Lake
At Sao Mai Boutique Hotel Hanoi, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. For guests with their own vehicle, parking facilities are provided.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Sao Mai Boutique Hotel Hanoi with accessible amenities such as daily housekeeping. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms at Sao Mai Boutique Hotel Hanoi come furnished with air conditioning to cater to your needs and comfort. A few accommodations at Sao Mai Boutique Hotel Hanoi also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. At Sao Mai Boutique Hotel Hanoi, each day commences with a scrumptious breakfast offered at no additional cost.
RRita GJ 2025.12.24
Absolutely fantastic hotel. Staff is very attentive and kind. We booked a tour to Ha Long Bay, very efficiently. Breakfast is very complete. The location is perfect, as it’s close to the center, but not within the Old Quarter. I’d recommend choosing a room in the back side, as they are quieter. Will definitely stay again when we are back in Hanoi.
Very Good
64 reviews
8.2/10
Price from
SGD 29
per night
Hồ Hoàn Kiếm Area | 0.75km from Giam Lake
With a stay at La Sinfonia Citadel hotel and Spa, you'll be centrally located in Hanoi, a short 8-minute walk from Hoa Lo Prison Museum and 11 minutes by foot from Temple of Literature. This spa hotel is 0.9 mi (1.4 km) from Vietnam Women's Museum and 1 mi (1.6 km) from St. Joseph's Cathedral of Hanoi.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for lunch or dinner at Chestnet Restaurant, a restaurant which specializes in Fusion cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
TTSum2411 2026.02.20
La Sinfonía Citadel is perfectly located for exploring Hanoi. It’s right by the bustling Old Quarter streets, close to Train Street cafés, coffee shops, food stalls, shopping areas, and the lake. You can step straight out into the energy of the city, which makes it an ideal base for walking everywhere and soaking up the atmosphere.
The staff were fine, professional but not particularly standout. Breakfast gets very busy and can feel quite packed, with limited options during peak times. The coffee is instant, so if that matters to you, plan accordingly. It’s best to go early for breakfast to get the widest selection and a more relaxed experience.
Overall, the location is the real strength here. A great choice if you want to be in the heart of the action and explore Hanoi on foot.
Great
709 reviews
9.2/10
Price from
SGD 55
per night
Temple of Literature | 0.17km from Giam Lake
With a stay at Van Mieu Garden House, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and Ho Chi Minh Mausoleum. This guesthouse is 1.9 mi (3.1 km) from Hanoi Old Town Night Market and 1.8 mi (3 km) from St. Joseph's Cathedral of Hanoi.
Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 8 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
TTeniel98 2026.03.22
It was a good stay overall. The location is a bit far from the Old Quarter, but it’s still convenient if you use Grab or motorbike rides you also get to experience living like a local, which was nice.
The hotel seems quite new, so everything was very clean. The room was well-maintained, which made the stay comfortable. However, one downside is that there’s no elevator. If you have a lot of luggage and your room is on the fourth floor, you’ll need to carry everything up, which can be tiring.
On the bright side, the front desk staff possibly the owner was very attentive, friendly, and accommodating. There was one time when the toilet was acting up and hard to flush, and he immediately helped us and fixed it.
Overall, it was still a good experience despite a few minor inconveniences.
Amazing
40 reviews
9.4/10
Price from
SGD 22
per night
Temple of Literature | 0.38km from Giam Lake
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Free valet parking is available onsite.
Make yourself at home in one of the 12 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include a turndown service, housekeeping is provided daily, and irons/ironing boards can be requested.
PPhen Manansala 2026.05.03
Highly recommended hotel. Clean room and the staff was very helpful. accessible location, restaurant and coffee shop nearby.
Outstanding
1 review
10/10
Price from
SGD 20
per night
Hồ Hoàn Kiếm Area | 0.74km from Giam Lake
Immerse yourself in a hotel experience that matches your vibrant and lively personality. Welcome to Tru by Hilton Hanoi Station, where we seamlessly combine comfort with a touch of fun. Situated in the heart of the city directly across from the Hanoi train station, the hotel places explorers right in the midst of the excitement. Just moments away from the lively Old Quarter, guests can explore vibrant markets, enjoy a variety of street food options and experience the electrifying nightlife. For a more tranquil retreat, Hoan Kiem Lake offers a peaceful escape from the city's hustle and bustle, while the best shopping, dining and cultural attractions in Hanoi are conveniently located nearby. Our rooms are designed for both intelligence and comfort and our breakfast options include a delightful DIY experience - don't forget to visit our pancake toppings bar. The lobby serves as your personal hangout spot, equipped with games, snacks and high-speed WiFi. At Tru by Hilton Hanoi Station, we are dedicated to ensuring that your stay is not only memorable and enjoyable but also uniquely you.
KKim_Possible 2026.03.12
Overall stay was good! Location wise it’s close to cathedral and old quarter. Amenities was okay but the important part that my parents always look for was a kettle and it was sad that they didn’t have it in the room. Breakfast buffet was also good. The room was spacious enough. However the sofa bed was not comfortable to sleep in. It was hard mattress. But all good. Take note they also do not have money exchange service so better do it in airport and you can also do it in old quarter area which is roughly within 10 mins walk from the hotel.
Very Good
288 reviews
8.3/10
Price from
SGD 63
per night
Temple of Literature | 0.24km from Giam Lake
In the heart of Hanoi, Van Mieu Hotel is within a 5-minute drive of Ho Chi Minh Mausoleum and West Lake. This hotel is 1.8 mi (2.9 km) from St. Joseph's Cathedral of Hanoi and 1.8 mi (2.9 km) from Dong Xuan Market.
This hotel offers complimentary parking nearby and offsite parking.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 27 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have rainfall showerheads and complimentary toiletries.
GGuest User 2025.09.21
The good thing was they stayed up late. We got the room at 4am, and also they had garage over night. Pretty cool
Very Good
94 reviews
8.3/10
Price from
SGD 23
per night
Temple of Literature | 0.86km from Giam Lake
With a stay at Era Apartment Cat Linh in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Ho Chi Minh Mausoleum. This aparthotel is 2.2 mi (3.5 km) from St. Joseph's Cathedral of Hanoi and 2.3 mi (3.7 km) from Hanoi Old Town Night Market.
Featured amenities include laundry facilities and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and 15-inch Smart televisions are provided for your entertainment. Conveniences include desks and minibars, and housekeeping is provided weekly.
GGuest User 2026.05.01
Hotel is tucked away but in a good location to visit most of Hanoi. Rooms are nice and clean and had air con fridge and freezer and always plenty of hot water. Can't go wrong at these prices. Staff were good and always helped with information. Over all it's a good hotel. I will be going back before I leave for the airport.
Very Good
125 reviews
8.1/10
Price from
SGD 10
per night
Temple of Literature | 0.54km from Giam Lake
With a stay at Era Apartment Thinh Hao in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Train Street. This apartment is 1.2 mi (1.9 km) from Ho Chi Minh Mausoleum and 2.1 mi (3.4 km) from St. Joseph's Cathedral of Hanoi.
Featured amenities include a 24-hour front desk and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 25 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and minibars, and housekeeping is provided daily.
GGuest User 2025.09.18
A wonderful place! The room is spacious and bright, with a dining table and a separate workspace. I got a room with a beautiful view. The air conditioner is conveniently located. There is a kitchen, but I would like to see a microwave and cutlery 🙏🏻 The staff is polite and friendly, and there are washing machines on the first floor.
The area is colorful, with dense buildings and narrow streets. There is a street market, coffee shops, barbershops, and chain stores nearby.
I recommend visiting 👍 I couldn't extend my reservation, it's in high demand among guests.
Very Good
67 reviews
8.3/10
Price from
SGD 11
per night
Hồ Hoàn Kiếm Area | 0.8km from Giam Lake
A stay at Millennium Hanoi Hotel places you in the heart of Hanoi, within a 15-minute walk of St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. This hotel is 0.9 mi (1.4 km) from Hoan Kiem Lake and 0.8 mi (1.4 km) from Ho Chi Minh Mausoleum.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
GGuest User 2026.01.21
The Millennium Hotel in Hanoi is an excellent choice for families, offering spacious accommodations and a welcoming atmosphere. The property is impressively large, giving guests plenty of room to relax and enjoy their stay. Staff members are consistently friendly and attentive, making sure every need is met with genuine hospitality. The breakfast is outstanding, with a wide variety of delicious options that cater to both local and international tastes. Overall, it’s a perfect hotel for a comfortable and family-friendly stay in Hanoi.
Very Good
194 reviews
8.2/10
Price from
SGD 23
per night
Verified Reviews From Guests at Hanoi Hotels
See all
Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
IISAMMERSONI had a very good stay here. The location is quite convenient and easy to get around. The room was much bigger than I expected, very clean, and well equipped with all the basic amenities, which made the stay very comfortable.
There is no front desk staff at the property, but for me this was not a problem at all. The hotel provides excellent support through WhatsApp and they give very clear instructions. I could contact them anytime and they responded quickly whenever I needed help.
Overall, it’s a great place to stay in Hanoi. Comfortable, clean, and good value for the price. 👍
9.6/10
Amazing
Ssarahsays____Don’t waste your time looking anywhere else in Hanoi—just book Classyc!
My husband and I travel quite frequently, and we can confidently say this was one of the best hotel experiences we’ve ever had. From start to finish, every detail felt thoughtful, warm, and genuinely exceptional.
We initially booked the Grand Suite for 3 days and 2 nights before heading off on a Ha Long Bay cruise, then returned to Classyc for the remainder of our stay. From the moment we arrived, we were welcomed with cold towels, welcome drinks, and snacks—such a refreshing and thoughtful touch after traveling.
The service throughout our stay was impeccable. The staff were incredibly kind and attentive, always going above and beyond. Arthur personally escorted us to our room and even checked in with us later that evening via message to ensure everything was perfect. We were also welcomed with chocolates in the room, which made the experience feel even more personal.
It’s the little touches that truly set this hotel apart. We received complimentary wine vouchers, spa discounts, and consistently warm, attentive service at every interaction. When we returned from Ha Long Bay, it genuinely felt like we were coming home. Walking into our new room to find a heart-shaped chocolate mousse cake and a handwritten welcome-back note from the team was such a thoughtful and memorable surprise
There was also a moment that really reflected the hotel’s integrity and commitment to guest satisfaction. We had booked a signature spa package, not realizing it wasn’t included in the 20% discount promotion. While we didn’t raise any concerns, the staff proactively followed up the next day at breakfast, apologized for the confusion, and extended the discount to us anyway. We were genuinely touched by this gesture—it spoke volumes about how much they care about their guests’ experience.
On our final day, we had some time to spare before our flight. After exploring the city, we returned to the hotel and the staff kindly offered us access to the spa facilities so we could freshen up before heading to the airport—an incredibly thoughtful and appreciated gesture. They also arranged a luxury transfer for us, complete with comfortable seats and even a massage function, which made the journey that much more enjoyable!
As we were leaving, one of the staff members surprised us with a beautiful ceramic wind chime symbolizing positive energy and good luck. It was such a meaningful and heartfelt farewell, and a perfect end to an already unforgettable stay.
A few additional highlights worth mentioning:
- A great breakfast spread with plenty of variety
- A lovely rooftop pool area to unwind
- Reno Bar downstairs, which became one of our favorite spots in Hanoi—fantastic cocktails, delicious bar snacks, a cool retro vibe, and great music. During our visit with some friends they even surprised us with a complimentary tray of shots!
Classyc is more than just a hotel—it’s an experience defined by genuine hospitality, attention to detail, and heartfelt service. We’re already looking forward to our next trip to Hanoi, just so we can stay here again!
8.6/10
Very Good
GGuest UserAll the staff were incredibly friendly. The breakfast was international, offering both European and Asian options. The rooms were spacious and clean, and the kitchen facilities were fully equipped, making cooking extremely convenient. (There's a small supermarket right by the hotel entrance with a few simple vegetables, frozen meats like steaks, and rice and noodles, which is perfect for basic cooking.) The gym was huge with a super comprehensive range of equipment. The hotel also has a small gate providing access to the lake, and there's a shuttle bus service to the city center.
8.4/10
Very Good
EExpat EDventuresWhat a great location in the middle of the hustle in bustle! This hotel is a family owned and operated business. We met the owners son and wife who manage the property and they are lovely people and give great recommendation. Check-in was quick and seamless. They greeted us with welcome tea and gave us a map with a thorough briefing of the best places to eat and visit. They even ran our luggage up and had someone turn the AC on before we got in our room so it would be cool upon entry. The room was cozy and the bed had a supportive mattress but I am partial to the hard beds of Asia. Breakfast was at the top in a beautiful space and they made your eggs to order. I only wish the shower door did a better job of keeping the water in. We tried to book them after our HaLong Bay cruise canceled but sadly they were fully booked. We will be back!
8.3/10
Very Good
RRalfNeeded a good night of test without noise from streets.
This was possible on the 7th floor according to the employee. The room was only five meters away from the road and I think the occupancy was about 25% Maximum. And this is royal measured. The window in the bathroom didn't even close.
I asked for another room away from the road and with windows that can close. I was offered another room. Again a window that was broken, but I fixed it in a way it's closed now. Lifted up the locking system at the side of the window, but it fell down, so now the window doesn't open anymore. Small window. There's also a big window. Because of having big windows these rooms are being considered to be executive rooms. Never reared about window size influencing the level of hierarchy.
But at the other side of the window there's a wall and it's a very creepy hole you stare in. I didn't really feel executive because of that. But still I got the one night of rest I needed to normally open my eyes again. It's creepy when you're so tired that your eyes just can't open anymore. Big fat eyes the next day.
Suddenly the younger girl behind the reception approach me with an extreme humble tone of voice telling me that it's actually an executive room. I literally asked myself if they had the gutted attitude to sell me an upgrade.
Never mind, relocation is coming anyways. Hanoi is a very dusty city. I mean extremely dusty. So dusty that the damage and harm it causes to visit this place really doesn't make yhe visit feels really worthy.
Also the communism is absolutely what didn't suit me personally at all. I am socially more developed.
In general I had the impression that they employees where friendly, but it's their job. Not their job to be aggressive as I experienced once when I just asked the question what sports Vietnamese people.like the most.
But this was in check out day. And the sinistry in the laugh of the male receptionist towards the taxi driver after they pushed me into.paying more for what I ordered online completely woke me up. But it's also weird yo say that the new owner is less kayak and in the meantime trying to sell me.more nights and saying I should return.
I completely don't understand this way of handling.
Asking 30% extra for a early check in. I saw yes when booked one or two nights, but when one booked a week then I would give it for free. In my case I understand that I needed to pay more for that 3 hour earlier checking in. But my explanation was clear. I need rest and lay down in normality, instead of walking on the streets wearing me out even more. The option offered didn't have anything to do with customer focus. More customer abuse in the most possible hardcore form. And this was the second accommodation in Hanoi where this abuse happened. I only had two accommodation totally indeed. Yes that's correct fellow traveller. Horror travel horror.
Now comes the materialistic reviewing:
Beds brand new and 100% awesome and healthy.
Spotless clean and even when you refuse room cleaning it still happens. Very need to do that. Amen to the cleaner lady.
Welcome Hall is pleasant.
Shower is nice.
It's very noisy in the front of the building, but I've only seen one room and I know that women follow the extinguishers agenda from Europe and I experienced this extremely in Vietnam. It even makes me feel.Viet Numb.
But that's a good sign. 7 days left and at least I've experienced a bit what the U.S. army experienced back then.
Viet Numb for me is more like a Tour of Duty.
I see a red door and I want to paint it black.
Communists not my people.
8.3/10
Very Good
GGuest UserFantastic location to explore Hanoi’s famous train street and old town and local surrounding area from fruit stores to busy streets unfortunately didn’t get pictures of the room but they were very clean and spacious. Excellent customer service when helping us with grab taxis and locating a missing item we had left in a grab! Highly recommend for their service. Easy to get a trip to ha long bay from this hotel .
8.1/10
Very Good
MMrsGhouliaStayed at Hoa Hoang Hotel for 3 weeks.
Service:
1. The front desk receptionist, Nga, is helpful, patient, and polite. She is always cheerful and attentive, even while handling calls and assisting other guests. She addressed my concerns clearly, answered all my questions, and is very pleasant to communicate with.
2. Breakfast buffet: staff is always on their feet. I see there’s two main servers, sometimes a third one. They’re very focused but it’s also because they have a lot of tasks - prep, cook, clean, replenish and clear all the dining tables. The tables are not always wiped down, but if you ask, they will address it immediately. Two weeks in, they hired a fourth server which was nice because tables were cleared and cleaned faster. There were a variety of food options with a few soup dishes that rotated each day. They serve mainly carbs and didn’t have many vegetarian options and not a lot of protein in general. They had breakfast chits that we would have to collect from the front desk each day and hand-in to the breakfast staff, they’re very on top of collecting the chits.
3. Room service: We never ordered food to the room. For a few nights, we did order dinner (rice, meat and a veggie dish). They can make anything you ask for either for lunch or dinner. If you don’t feel like going out, their cooking is quite tasty. We’d asked for new towels daily, our 2 water bottles, toilet paper and to empty our garage. We would ask to change or bedding every few days.
4. Rooms 614/615: 614 is the superior twin room and 615 is the superior queen room. My mom stayed in room 614 and my husband stayed in room 615 while I went back and forth. Furniture and flooring was exactly like in the photo online. Both rooms had working air conditioner and a ceiling fan and working mini fridge. TV in the rooms were not a SMART TV but we didn’t mind. The room cost the same although I don’t think room 615 is as nice as 614 since the washroom in 615 felt a bit older (the trimming had more mold and ceiling height was low). My husband who is 5 feet 8 inches (172 cm) would need to bow down to wash his head. Toilets flushed well in both rooms and water pressure was strong. There were tiny ants in both washroom floors and counters but it is Vietnam, we accepted it. Since it was not filled with them, it was not a concern. Beddings and towels are OKAY (meaning it was a pass for us) Some had light stains and tiny rips but it didn’t feel disgusting.
5. Cost: It was about $36 CAD after fees and taxes for each room, I booked a few nights online and a few nights in person which worked out to be around the same price after the conversion. Depending on the website promo, you may be able to get a better price per night online.
6. Location: calling for a taxi, grab, xanh sm takes a tiny bit of time because they’re on a one way street. But it’s walking distance to a park which is great!
Overall rating 3.7, I would say it is like a Best Western hotels/suites in Canada. Service and staff 4 star, building and rooms 3.5 star.
According to google, they are a 3 star hotel and I would agree. I would recommend a couple and family to stay. And I would return.
7.9/10
Good
AAnonymous UserI’ve chosen this place because it was close to the airport. The first thing is I assumed that because it’s close it’ll be really easy to get there after arrival, but actually taxi drivers don’t want to go there because for them is better to get more money from the trip to the city center then driving you for five min to this hotel. Then after finally arriving the staff that will meet you won’t have any hint of a smile on their face and will treat you like you’ve pissed them off only with your disturbance of their peace, the morning shift by the way was exactly the same. The room itself was ok, just as I assumed by the pictures but with the closer look you can see that lots of breakage and damaged stuff in the room
7.9/10
Good
SSophiie/!\ Avoid this hotel. We would never recommend this hotel for your stay in Hanoi.
Stayed 18-20 April 2025: 3 days, 2 nights.
1/ Overbooking situation - cancellation the day before landing
My friend and I booked two separate rooms to stay at this hotel, the day before the check in, my friend's booking got cancelled by the hotel without information. We had contacted the hotel several times in vain, then it was confirmed that they have overbooked the hotel which caused to trouble to start with our holiday.
Hotel Director of sales M. Victor N. did replied by email on the checking day 18/4 few hours before that ”we don't know the fact. You can make your reservation on our website now.” The remaining option on 18/4 morning was a ”suite” 14 times higher rate than our initial booking...
Therefore once arrived at Hanoi, we wanted to get a refund of my remaining booking but the hotel reception lady Mrs Ruby was not helpful at first and rude towards us. Her non hospitality professionalism and communication led us feel very unwelcomed (no smile, no thank you, speaking vietnamese with her colleague in front of us). May need to review if she really should stay at the reception as this is client facing interaction and should be solution driven.
She strictly insisted that she doesn't know why we only got one room left and my booking was non refundable even tough they did cancelled my friend's one few hours ago. After negotiation, she kept saying as it is non refundable, either we stay, either we book another room.
At that moment, there was an another room not the Suite one that just got available ”King room” and if we could pay the price difference which is higher than our initial paid booking and need to stay together in the same room.
As we just started the holidays and to not loose the money that we could not get refunded, we paid the difference to change to that room. We paid in cash to get that room.
We thought that was going to be just one off issue/misunderstanding and could start our holidays.
Note: If you pay in credit card they will charge 3% additional. The exchange rate is more convenient to change at jewelry gold shop in Hàng Bac street (5 mins walk), the rate at the hotel is too high, don't change there.
2/ Cleanliness
As we got this better king's room with window, we were expecting that to be at least clean and suitable for 2 pax.
The bed sheets and cushions were yellowish, the floor was not vacuum (dead bees staying there whole stay), the slippers are dirty, the wall is stained and some unfinished renovation. The worst is the shower/bathtub, once you shower, it will flood to the room, we had to put towels to absorb the water in the room.
You have to ask for towels if they clean your room as they will forget.
3/ Breakfast
Be aware that it is from 6:30am to 9:30am, the breakfast is correct as a mini buffet
Overall this hotel is average, the positive points are the location and the other gentleman receptionist allowing us to have a ”late check out” at noon instead of 11am, as if after noon they will charge one night more.
The hotel should stop with overbooking rooms that will cause unnecessary stress situation for everyone and need to be renovated.
To be honest, you can have much more great options nearby, CLEAN and with great hospitality service. As part of holidays and for a decent price, just book another hotel to avoid negative start for your holidays.
Enjoy your stay in Hanoi and in Vietnam!
PS: on some platform it is indicated there is a gym but there is none. And the hotel team is aware of these comments as we filled the same to their paper review form.
7.5/10
GGuest UserGreeted by the cutest host (see picture below). Had a package delivered from Hoi An - the host received it for us and kept us updated- very helpful via WhatsApp. Cute coffee place just outside :) needed a place near airport, so the perfect location!
Frequently asked questions
What are the most popular hotels near Van Chuong Lake?
Tru by Hilton Hanoi Station (price from SGD 57),Era Apartment Thinh Hao (price from SGD 15) and Le Parfum Apartment and Hotel (price from SGD 58)
are the most popular hotels.
Which popular hotels near Van Chuong Lake have pools?
Summer is the perfect time to cool off with a family getaway to Van Chuong Lake in Hanoi. Grand Vista Hanoi (price from SGD 88),Somerset Grand Hanoi (price from SGD 124) and Dolce by Wyndham Hanoi Golden Lake (price from SGD 92) are some top hotels with pools where you can unwind and beat the heat.
What are the best hotels near Van Chuong Lake with parking?
If you're planning a road trip to Hanoi Van Chuong Lake, consider staying at Era Apartment Thinh Hao (price from SGD 15),Era Apartment Cat Linh (price from SGD 13) and Canary Hotel (price from SGD 46) , these hotels all offer parking.
What hotels near Van Chuong Lake offer great breakfasts?
A good breakfast is all you need to kick-start your day. If you're after a hotel in Hanoi near Van Chuong Lake with an excellent breakfast, you can consider staying Tru by Hilton Hanoi Station (price from SGD 57),Le Parfum Apartment and Hotel (price from SGD 58) and Ivy Luxury Hotel & Apartments (price from SGD 43) .These hotels are very popular, so book early.
Which hotels near Van Chuong Lake have gyms?
As people become more health-conscious, many hotels now include fitness rooms. Tru by Hilton Hanoi Station (price from SGD 57),Grand Vista Hanoi (price from SGD 88) and Somerset Grand Hanoi (price from SGD 124) are some of the top hotels with fitness rooms.
What are the most popular hotels near Van Chuong Lake for couples?
L'Amant de Hanoi Hotel (price from SGD 42), Romantic Apartment in Vinhomes Dcapitale (price from SGD 48) and TROY HOUSE - MASTERI WEST HEIGHTS (price from SGD 92) are popular hotels for couples.
Which hotels near Van Chuong Lake have free Wi-Fi?
Free and reliable Wi-Fi is a must when you're travelling.
Tru by Hilton Hanoi Station (price from SGD 57),Le Parfum Apartment and Hotel (price from SGD 58) and Van Mieu Garden House (price from SGD 33)
are all popular hotels that have free Wi-Fi.
What luxury hotels are near Van Chuong Lake?
Grand Vista Hanoi (price from SGD 88),Somerset Grand Hanoi (price from SGD 124) and Dolce by Wyndham Hanoi Golden Lake (price from SGD 92) are popular picks for luxury hotels.
Hanoi Hotels near Giam Lake Information
| Number of Reviews | 105,285 |
|---|---|
| Total Properties | 1460 |
| Weekday Avg. Price | SGD 83 |
| Weekend Avg. Price | SGD 85 |
| Trending hotel | Tru by Hilton Hanoi Station |
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