"I spent my birthday at the Balmoral hotel 24th April to 28th April 2926. It was absolutely fantastic. I met such helpful staff including thir Managers each one was friendly and kind. The hotel is old fashioned but feels so homely and comfortable. If you need anything to be sorted out just ask and the staff are very efficient. Breakfast was nice they have a range of items you can choose from . Tea cups should be a bit bigger 😋
Thanks once again for a lovely stay"
"Good location , next to the see , big room and was cleanThe breakfast was delicious .A good welcome at the reception. They back up generator when there is load shedding. I enjoyed my stay there."
"Transportation is easily accessible, and the hotel is in an ideal location. The staff was incredibly helpful and kind during our visit. They had great service and the hotel was immaculate. The breakfast was simply fantastic and rated 10/10."
"Our stay was impeccable. The friendliness of the staff was beyond superb. Willingness to assist and just making you feel comfortable and safe especially during a time of covid. Ample parking and we felt extremely safe"
"It is a very beautiful, neat, clean more that what we expected, we enjoyed our stay there and I certainly going to the same place for our next vacation. The service was out of very good, unfortunately we ddnt get the chance to eat there.but next time we make sure we do 😊😊😊"
"Easy check-in, fabulous view. Peaceful and Quiet. Breakfast was fantastic. Restaurant staff are super helpful and friendly. The pool was stunning and great ambiance.
However;
1. The bathroom was not clean. Please see the attached pictures of the hair left behind.
2. Nobody answered our room calls at 6 am
3. No dental kits are given/available
4. There are 0 lights in the ceiling. The side lamps and lights do not provide sufficient lighting.
5. The room was smaller than expected.
6. 1 small bottle of water is provided. The rooms are not provided with any more water except for this one small bottle. If you require more, you have to buy it."
"Positive: Clean and today appearance. friendly staff. Bottomless soda/ice and regular water. Ice machine on ground floor. Easy access to central town and the highway. Simple book in/check in process. Bar on ground floor.
Negative: No elevator. A little expensive for what it is(an ocean view with breakfast is the same price). No fridge or microwave in the room makes bringing your own food complicated. McDonalds is your immediate neighbor but your only option in safe walking distance. Nearly no soundproofing."
"I really enjoyed my stay. I hope the hotel updates it’s system so that confirmation emails from trip.com don’t go to their spam. I was really annoyed when I had to hold the line and kept calling them. They couldn’t find my booking, only to find it in their spam emails."
"A great hotel, like an apartment hotel, right on the seaside of Durban. The sea breeze is very comfortable while having breakfast. Breakfast is rich in variety. The disadvantage is that the air conditioner in the room is relatively loud. I had to turn off the air conditioner when sleeping, and be mentally prepared for intermittent power outages."
Great
118 reviews
9.2/10
1 night
From €88
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9.5/10
Amazing
MMegan SinghI recently had the pleasure of having my parents stay at this incredible hotel, and I must say, their experience was absolutely exceptional! From the moment they arrived, they were treated to five-star magic with impeccable service, helpfulness, and reliability. The staff were friendly, attentive, and went above and beyond to make their stay unforgettable.
Their room was absolutely beautiful, clean and what a breathtaking view of the ocean! Truly amazing and relaxing stay - a home away from home in an abundance of excellence! The sound of the ocean and balcony view was one of many highlights that made this stay truly unforgettable!
The food was exquisite, with dinner and breakfast being another highlight of their stay. But what truly made their experience special was the attention to detail and the way the hotel celebrated their anniversary in grandeur. The gifts, chocolates, flowers, and balloons were a lovely touch that made the occasion truly unforgettable.
My parents were blown away by the hotel's excellence and the staff's dedication to providing a memorable experience. They left with lifelong memories and can't wait to return. I highly recommend this hotel to anyone looking for a luxurious and unforgettable stay. Five stars isn't enough – this hotel deserves a glowing review!
DDrLinzzI recently stayed at Holiday Inn Express in Umhlanga, Durban and had a wonderful experience. The hotel is perfectly located, close to the beach, restaurants, and shopping spots making it very convenient whether you’re visiting for leisure or business.
The rooms were very clean, comfortable, and well maintained, which made the stay even more relaxing. One of the highlights each morning was the amazing breakfast—fresh, delicious, and with a great variety to choose from.
What truly stood out, though, was the exceptional reception staff. They were incredibly warm, professional, and always ready to help with a smile. As a lovely surprise, they even upgraded me to a sea-view room because it was my birthday, which made my stay feel extra special and memorable.
Overall, it was a fantastic experience with great service, a prime location, and excellent hospitality. I would definitely stay here again and highly recommend it to anyone visiting Umhlanga!
TTheresé MukenaThere always a stench of paint in my room and no table to work on or a chair. Apart from that the staff were friendly and assisted with all my needs although I could not change my room. The food was nice and also healthy .
TTraveldairies.A good place to be with a beautiful view.... ”The View” as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall.
The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though.
Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late.
We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets.
Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP.
I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon.
One thing I can say is they don't listen and listening means you respect your business and your clients
I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments.
The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...
MMegan Nancy PatersonHousekeeping is efficient, and our room was kept spotlessly clean. The range of bathroom toiletries are Eveleyn & Crabtree. They are a real treat to use. High quality linen, and towels provided are of exceptional quality. The design of the room is modern and carefully planned to make your stay comfortable. There is a vast choice of different types of food for breakfast including many health choices. Their food is world class. A well designed gym with high tech equipment, towels, and fresh water for guests. There are also washing machines at your disposal! Staff went out of their way to assist us. The staff at reception and room service are attentive and efficient too. We felt extremely safe, and they also had emergency drills of which the staff had to follow. It is my number 1 hotel to go to in Umhlanga.
SSW80• 📍 **Prime Location:** Superb spot close to Umhlanga Beach, with direct access to Oceans Shopping Centre. Restaurants and supermarkets are within walking distance, making it ideal for both business and leisure. Location rating around 9.2.
• 🛏️ **Rooms & Facilities:** Modern and spacious guest rooms, with great views from the sea-facing rooms. Comfortable bedding and clean bathrooms. Features include an outdoor pool, free WiFi, parking, and family rooms.
• 👨💼 **Excellent Service:** Most reviews praise the warm and efficient front desk, housekeeping, and restaurant staff. Check-in/check-out is smooth, and guests often receive pleasant surprises for birthdays/anniversaries, with upgrades being common.
• 🧼 **Cleanliness & Hygiene:** Cleanliness rating around 9.0. Rooms are well-maintained, and security is reliable.
• 🍳 **Outstanding Breakfast:** The buffet breakfast is abundant and fresh, offering a delightful dining experience with sea views.
GGuest UserThe room was very spacious, and the environment was quiet. It had a balcony, a separate living area, and the bathtub and shower were separate. The vanity counter was also large. The front desk service was attentive and even helped carry my luggage to the room.
GGuest UserFirst time in South Africa, first time in Durban on business, the hotel recommended by a South African friend, 30 kilometers from the airport, about 10 minutes drive from Durban Port. The location is quite convenient, there is a supporting entertainment city, dining, movies and casinos next to the hotel, and the internal passage connects to the first floor of the hotel. It takes 3 minutes to walk to the Sunshine Coast Beach. The sea view room I booked is a little compact, enough for one person, but it may be a little small for two people.
Traditional British hotel service, clean and tidy environment, civilized and polite black waiters, especially for Chinese people, the hotel service here is impressive.
Nnontando ngemaThe service was great. they must supply guests with enough towels for example if you booked for 2people they must bring two towels not one and also put mat on bathroom.
What is the average price of a hotel in Durban for this weekend?
According to Trip.com’s latest 12-month data, 3-star hotels in Durban have an average price of €76 per night this weekend. For 4-star hotels, the average rate is €106 per night. If you’re seeking luxury, 5-star hotels in Durban typically cost €364 per night this weekend.
How much do hotels in Durban typically cost on weekdays?
Based on Trip.com’s latest 12-month data, the average nightly rate for 3-star hotels in Durban on weekdays is €74. For 4-star hotels, the average cost is around €99 per night. For a luxury stay, 5-star hotels in Durban generally have an average price of €320 per night on weekdays.
What are the best family-friendly hotels in Durban?
For families traveling to Durban, great family hotel picks are Durban Spa (price from €78), which are praised for their family-oriented features like spacious rooms and kid-friendly services.
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