Mountain View Hotels in Monterrey

"The hotel is very cost-effective, the rooms are quite large compared to the same class, the view outside the window is also good, and the service staff are very friendly. There is also free coffee in the lobby. There are several restaurants next door where you can eat, but there seems to be something wrong with the food in the hotel's breakfast. The local agent and I had diarrhea at the same time. I hope food safety management can be strengthened."

"We rested in this hotel with our family from 04/30 to 05/04/2023, my husband and I were in the same room, and my mother-in-law was the other, the rooms were almost identical, with a few exceptions, there was no refrigerator in the mother-in-law's room, and in ours there was no table with chairs, which I was in my mother-in-law's room. Let's start with the positives of the hotel, very large and comfortable beds, which could accommodate up to 4 people, the spaciousness of the room, the cleanliness of the rooms, the air conditioning works perfectly, there is food and drink delivery to the rooms, excellent location around the hotel there are many eateries, cafes and restaurants with a huge gastronomic variety, boutiques and shops with clothes, shoes, souvenirs, pharmacies, there are many currency exchange points nearby, a metro station. And now the cons: our rooms overlooked the hotel lobby, which is why the room was almost always semi-dark, which created a depressing state and we had to constantly be there with the lights on, there was no hair dryer in the rooms. Another inconvenient nuance was that only one electronic key (card) was given per room, but without this card you could not even take the elevator to your floor, because to ride the elevator you also had to put the key inside the elevator before choosing the floor , and without this, the elevator simply didn’t go anywhere, but even if you try to drive with another hotel guest using his card, you won’t be able to set several floors, the elevator will drop you off on the guest’s floor, so my husband and I had to go out everywhere together, since the second one is just could not get to the floor or to the room without this electronic key."

"Facilities: The heated pool and hot spring bath are very popular with me, and the gym equipment is very new Hygiene: No problem Environment: The hotel is designed to be very fashionable and youthful Service: Very considerate, and equipped with free 24-hour hot water coffee and tea Very good experience, worth recommending, I hope I will have the opportunity to stay next time!"

"Overall, the hotel is very good, recommended! Facilities: Complete facilities, including gym and breakfast Hygiene: clean and tidy Environment: Very good location, convenient for traveling Service: Polite and friendly, communication in English and Spanish"

"All are relatively new hotels, the facilities in the hotel are fairly new, the surrounding environment is generally the same, the car is not particularly good, there are casinos and many restaurants around."

"Our stay was pleasant. We only had one problem when we arrived, because in the Trip.com advertisement, the room we booked included a minibar, microwave and dining room, but when we arrived at the room, it was very simple, without any of the three, they told us That is not included, they want us to pay extra for these services. In the end, they agreed to bring the minibar and microwave to the room without paying extra, and it is best to clearly indicate what is included when booking. The breakfast is not very rich, but overall we stayed very well."

"I like Monterey very much, but this hotel is generally not cost-effective, a bit of a low experience, due to the improper operation of the front desk, it did not receive the room rate we have paid on Trip.com in advance, and also asked for credit card payment deposit, and finally checked out when delayed for a long time. Fortunately, customer service helps solve the problem."

"Super awesome, I will continue to come next time. The restaurant is great, the service is great, the network is fast. Surrounding environment is safe, there is a big shopping mall downstairs"

"This hotel's breakfast, lunch and dinner are very good. It is highly recommended. A hotel with a great price/performance ratio. I have stayed twice. The only biggest problem is that the WIFI is not good, the Internet is too bad, and the towels are very old."

"Suitable for business trips. The location is a bit biased, there are fewer restaurants nearby, Aaaaasaaaaaaaaaaaaaaaaaaaaaaa"