"Service: The hotel service was excellent and very considerate! We went with our almost six-month-old baby, and the hotel not only provided a crib but also called a pediatrician for us immediately after learning that our baby had a fever. Because of the baby's fever, we had to delay check-out, and normally the hotel policy would have charged 30% of the room rate, but they didn't charge any extra fees. Cleanliness: The hotel has a long history, and the staff maintained excellent cleanliness. However, perhaps because we stayed above the restaurant (or because it's by the sea), there were flies in our room. Facilities: The hotel has many staircases, including at the entrance and on the way from the elevator to the rooms. This is not suitable for disabled people, the elderly, or families with strollers. The hotel only has two small elevators, which would be inconvenient during breakfast hours. The showerhead in the bathroom is also not powerful enough, making showering uncomfortable. The kitchen facilities are limited, definitely not enough for guests who like to cook. Location: The hotel itself is built on a cliff, and you have to take a taxi to get to PDE and the beach, but thankfully it's not far. The hotel does not provide shuttle service to the city, and there are no buses nearby. Nearby attractions are limited to the hotel and a small museum built within it. Restaurants, aside from the two within the hotel (and a café in the museum), are a kilometer or two away, and involve many hills. In summary: This three-star hotel isn't too demanding, suitable for young people or families with older children (family suites are available, two floors), and for those traveling by car. Parking is readily available. The gym is too small and feels cramped, but the hotel and its scenery are among the most beautiful in Uruguay, making it worth staying three or four days."

"I stayed here in 2017 and it was an incredible experience! I stayed for a week. The place is incredible; it has natural spaces with a beautiful lake—it's all very magical! The rooms are large and clean! The service was wonderful! I recommend this accommodation for those who want to go to Punta del Este for a nice vacation!"

"We had a wonderful time at Tio Tom. The cuisine is wonderful. Breakfast, lunch, afternoon tea, and dinner are all inclusive, and there's an incredible all-inclusive bar. I don't drink alcohol, and they were willing to make non-alcoholic drinks. The housekeepers take excellent care of the rooms and are always attentive to our language. I would definitely return."