Macau Hotels with Airport Shuttle

"Above normal 5 star service. From check in to check out all staff are very friendly. Staff always think of customer point. When arriving the hotel staff at the drop off point has suggested to sent the luggage to our room but we wanted to bring the luggage up to the room ourself ( don’t need to wait for the luggage in the room) When doing the check in and after getting the room key , another staff has suggested to sent our luggages to our room and clearly explain why they want to help to sent out luggages to the room. Time receiving the luggage’s very fast. In the check out day , has called for the luggages to sent for deposit. Staff Ricky is very friendly and love to communicate to customers. Well done for his good service. Thanks for making my boss and wife wedding anniversary memorable."

"It's very clean and big. Also very convenient to see major attractions. My kids really enjoyed well in the swimming pool and water park. Food court and many restaurants were easily accessible. Overall very good stay."

"The public areas were impeccably clean, with constant mopping and cleaning, which was particularly noticeable and appreciated during the rainy days we experienced. The supermarket, pharmacy, and jewelry shops located downstairs were incredibly convenient. It’s fantastic for families with children, as you don't need to step outside the hotel to access everything. The breakfast buffet offered a wide array of options, and the kids thoroughly enjoyed it. The room was fully stocked with everything one could need for snacks and beverages, and the toiletries provided were comprehensive and well-thought-out. The only minor drawback was the location; it felt a little off the beaten path, and the immediate surroundings outside the hotel weren't particularly bustling. However, it was a short walk to The Parisian and The Londoner. We would definitely choose this hotel again in the future! One regret was that the 'Figure 8' Ferris Wheel was closed due to a typhoon warning and rain."

"The room was spacious, new, and decorated in an ocean theme, exuding luxury yet elegance – perfect for photos, as shown. The bed, bathroom, and tea bar amenities were excellent, and I appreciated not needing an adapter for charging, with USB ports readily available. The minibar included a complimentary drink, a standard offering at Grand Lisboa Hotels, with no extra charge. The room layout was well-designed and practical; the luggage area had two stands, ideal for couples or families. We requested a smoking room, and it did have a smoke smell, but when we called room service, they immediately brought a high-powered air purifier. Keeping it on significantly alleviated most of the odor. The sky garden on the third floor was very picturesque. It was a shame we missed the afternoon 'Alice in Wonderland' themed performance and interactive session. Breakfast was crowded, and the Chinese options were decent, but the Western desserts and various teas were superb. Getting to the 'three people' area (referring to the main tourist area perhaps) was a bit far on foot, requiring a taxi. However, Wynn Palace was only a 10-minute walk away. Compared to that main area, this hotel has the New Yaohan department store and a large supermarket nearby. Stocking up on food, drinks, and daily necessities here was incomparably cheaper than in the main tourist spots, which is incredibly convenient for families with children and couples on a budget. Next to the supermarket, the Grand Lisboa Palace Food Court offers 'Wing Kee Beef Offal' and a delicious, generously portioned pork chop bun shop, along with Cantonese BBQ and Southeast Asian cuisine. It felt a bit cheaper than the Venetian Food Court, and it was spacious, less crowded, and peaceful. We booked one night because the room rate was cheap, and overall, it offered great value for money. It's perfect for combining with another hotel in Macau to enrich your travel experience and ease your wallet. Highly recommended! Almost forgot to mention, there's a local culture and history exhibition on the third floor called 'Lisboa: A Story of Macau,' which is definitely worth a visit! For most people, it's more worthwhile than the Picasso exhibition. 😎"

"The hotel is a swift 7-8 minute taxi ride from Hengqin Port, costing 60 MOP (I later remembered there's a direct hotel shuttle, but I'd forgotten at the time!). It's conveniently located in the same building as The Londoner. From the moment we pulled up with our luggage, the doorman was incredibly attentive and enthusiastic, promptly assisting us and maintaining that exceptional level of warmth all the way through check-in. I truly felt their service was outstanding. While the rooms might be a bit dated, they are impeccably maintained and offer fantastic value for money, especially when compared to The Londoner. The casino and an extensive shopping complex are just downstairs. It's definitely a highly recommended stay. It was my son's 12th birthday on our check-in day, and he had flown independently from Singapore. I had informed the hotel in advance, and they thoughtfully surprised him with a cake and warm birthday wishes, which we deeply appreciated. My only minor complaint is that the business center charges 80 MOP per hour for computer use, and the operating system was in English. Thankfully, I was still able to navigate it."

"This hotel was full of wonderful surprises! Its location is perfect—right in the heart of the old town—and the facilities have a lovely vintage vibe while being impeccably clean. The room was beautifully decorated and offered a stunning view of Macau through the window. An extra treat was the in-room minibar, which was completely free, including red wine and beer! What’s more, as a hotel guest, I received a complimentary drink voucher to use at the rooftop bar. All in all, this easily ranks among the top three best hotels I’ve ever stayed in. If I ever return to Macau, I’ll definitely be booking here again!"

"We booked a room with balcony, the room is spacious and comfy, with a nice sunset view from the balcony. Get yourself well protected before stepping out to the balcony or any outdoor area to avoid mosquito bites, it's terrible😢 Very convenient location if you are taking the LRT, just 5 mins walk from the Barra Station. The swimming was not open during our stay, it was a big disappointment. It would be very nice and chill to swim there."

"The hotel's management level, both in terms of hardware and software, is excellent. The front desk staff and lobby attendants are highly professional, enthusiastic, and provide thoughtful service. They offer free luggage storage, and when we picked up our bags, a handsome staff member asked us where we were going. Upon hearing we were headed to the Outer Harbour Ferry Terminal, he immediately handed us complimentary shuttle bus tickets, which was a very kind gesture. He also informed us that all hotel guests can enjoy this service. The hotel is very dedicated to its guests, always putting their needs first. Thank you! Highly recommended!"

"First time staying here, the check in process was very smooth. All the staff were very polite and helpful, especially Ceci and Becca thanks for your service and complimentary anniversary cake. Our room is not big but very comfortable, I like the colourful design everything looks fresh and new. Andaz hotel also very generous, providing complimentary minibar and snacks. The only drawback is no direct shuttle from hotel to HZMB or pier, so you need to transfer again with minibus at galaxy or if you don't mind maybe just walk about 10-15 minutes. But overall we are very satisfied and enjoyed our stay here, definitely recommended."

"For this trip to Macau, I once again chose the Grand Hyatt Macau. Everything had been fine until an unpleasant incident occurred after we checked out. After checking out on Friday, we received a call from the hotel on Saturday afternoon, claiming we had consumed a can of Red Bull from the room's mini-bar. We were completely baffled, as we never touched anything in the mini-bar. The customer service representative said they would double-check. They called back a second time, suggesting we might have consumed a Red Bull and then replaced it with one we bought outside, implying it was a different version from their original stock. This made us even more perplexed. Throughout our five-day stay, the only thing we put in the mini-bar was a 'Cha Pai' drink we bought outside to chill. The Cha Pai drink was in a plastic bottle, and we placed it in the upper compartment of the mini-bar to chill, never even touching the drink compartment below. I'd really like to ask your housekeeping department: aren't these claims completely baseless? Their final solution was to waive the Red Bull charge, but the problem is we never touched it in the first place, so how can something be 'waived' if it was never incurred? It's absolutely infuriating; I'm being put in a position where my clear explanation seems to carry no weight."