"Lots of space, clean and a very comfy bed but the hotel was tired, small holes in the wall not patched, etc. Also a THIRTY pound fee for a dog."

"Rooms & food great Location. Says on the hotel description a 5 minute walk to the airport. This is untrue. Its a 45 minute walk as you have to walk round the outside of the carpark. You can only use the free bus if you park in the carpark. Had to get a taxi which was a few minutes drive and cost £20:20. So misleading."

"Good breakfast "

"Perfect for an early flight spotlessly clean room & nice to meet with friends pre holiday"

"Please avoid this hotel if you are visiting the area. I am unsure of where to start here, so I will go in order of severity. 1. The rooms are disgustingly dirty. Upon entering the room, it was clear to us that the carpet and bedding was not clean. I went to sit in the chair by the window, and it was sticky. Upon lifting up the cushion, there was moulding food waste underneath. Perhaps the bathroom would be better? No, there were stains all over the bathroom, and it was apparent the towels weren’t clean. So much so, they will irritate your skin. Shower? No, leaked through the night and the bathroom didn’t drain. Toilet? No, the seat was falling off. Common areas? I saw drinks and cups left by the lift for 3 days. 2. Service - I went down to complain about the above items, and was told by reception that they would write my complaints down and ask the manager to call me. They never wrote my complaints down, and I never heard from the manager. I then went down at night, when I returned, and was greeted by a more helpful member of staff who got the night manager for me straight away. The night manager promised me that we would have the ‘best room’ when we returned. The room was the same. Oh, and don’t believe the paper in your room referring to ‘24 hour chat’ no one will reply if it is late. When you ask about it, they are very open to tell you no one looks at it. So… 3. Value for money - as one of the more expensive hotels in the area, this hotel offers such poor value for money. There is another hotel just down the road, half the price, and is much better. 4. Amenities - so basic. The room does not come with a safe or water in the room. You are expected to go to the pub and grill for drinks, which is ironic as the onsite amenities (such as the gym) are an extra charge. The WiFi is intermittent, for a business hotel, it would be almost impossible to get business done. PLEASE save yourself money and a terrible experience."

"Just recently come back and the the knew design is fantastic and thank Emma and Jordan and Kevin we helpful espically been welcoming back its a pleasure"

"Couple issues: We could hear a lot of noise in the middle of the night when people were walking in the corridor.Rooms are not sound proof, this disturbs the sleep. Water leaking from the bathroom to the ground floor. It's a house-modified hotel. Not a pleasant stay., 😏"

"Friendly professional service … nice setting and beautiful room"

"Another good stay here , I highly recommend it . The staff are excellent ,always greeted with a smile and go out of their way to accommodate you . The house keeping staff do a wonderful job in keeping this older building sparkly clean and the maintenance dept is to be congratulated as they do not have an easy job but do it well . Location is good and lots of cafes ,eateries and shops , good transport links . What s not to like !"