Find 3-Star Hotels in Penzance

"Ok I'll start with positives. The location is literally adjacent to St Ives railway station and the beach so if you don't like walking the hotel is great for this. Hotel itself is on a steep hill, walking downhill to the main port/shops is about 5/10mins. Now the hotel. First impression of reception desk is great, looks clean and new and the reception staff were very friendly but then it went downhill from there. The ”luggage storage” room was a room that anyone could access particularly with the back door of the room wide open to the back of the hotel and yard. So i would be concerned leaving anything valuable. Our room was 313 on the third floor. Ridiculously warm with a basic tower fan for cooling, there was tea and coffee facilities that were good. The standard quality of the room was poor. Bedding was poor quality very uncomfortable only one pillow..if you could call it that. I would advise management to supervise housekeeping more and do room checks as the cleanliness was poor. As you entered you were greeted by a weird smell of damp. The view of the one window was great of the sea and beach but marred by the dirty seagull poop window and worn mouldy window frame, dirty dust on the sill. It's not hard to clean a window and window frame or get a maintenance person to reseal the edges of the window or put a temporary rubber sealant till a new window frame is fitted. The bath tub panel had a crack hole in it which could cause a cut if I wasn't carefully paying attention and a used soap in the shower. Orange yellowing in the grouting around the bath/shower. Limescale bathroom foam spray helps with this. This room desperately needs to be refurbished or renovated. I highly recommend watching Four in a bed or The Hotel Inspector in how to manage your rooms. The other room was room 11? backed onto the courtyard. A little better high ceilings, airy and cool looked like it had a repaint but again the shower room had a strong smell of urine. Other than that reception desk staff friendly, when mentioned the urine smell they got housekeeping to clean again, just a shame it takes other team members to slack somewhat on housekeeping and let the team down. More supervision is required. More maintenance. Look don't be put off by this review like I said location is great. Just be really specific with your room choice ie, renovated room-show photos you've seen on website so you know what room you're getting."

"This was a wonderful hotel. I highly recommend ordering breakfast. The owner and hostess were wonderful, and the room was so clean I slept like a log. I'd love to come back with my family next time. If you're looking to experience a British B&B, definitely book here. I give it a 10 out of 10. It's a great value for the price and cleanliness compared to other places. Personally, I thought it was incredibly clean. And because the hotel is small, there were a lot of families and people with a sense of community. You can't go without making a reservation in advance. There's a beach near the hotel, and there's a Mexican Inn for dining, but I can't recommend it. It's probably better to ask the hostess. There's also a small pub on site, so you can have a drink in the evening. Because they're British, they're not overly friendly, but they have a comfortable, friendly demeanor. I hope they continue to run this hotel for a long, healthy life. ❤️"

"The room is large, the bathroom is clean and cleaned in time. The most important thing is that the location is super good. It is next to the train station and the bus station. Other hotels have to take two steps. This is simply to go out and turn left. It is highly recommended and not far from the beach. Watch the stars at night. Get up early to watch the sunrise. You can also watch the stars in the morning when it is not bright. It is beautiful."

"Sea view room, several windows with great views, simple breakfast provided (worth about 12 pounds), the food in the hotel restaurant is also good, there are many people every day, there is an Italian buffet on Friday (15.5 super cheap), a lot of dishes, just They are all very filling dishes, so they are cheap. You don’t have to worry about customers eating too much, but it is more than enough to try them all~"

"Outstanding hotel. From start to finish. Staff were friendly and welcoming which after a long journey is the most important. The room was cleaned and well equipped to support your stay. They also supported us when our clothes were wet from the previous day. Food was a highlight here too. Everything was delicious. I’d recommend a visit here. It’s a must as it’s close to Penzance but quiet at the same time. You’ll need a car to drive here."

"It will be great to mention there is no power in the bell tent so travelers can be better prepared"

"Beautiful location"

"The hotel reception was clearly more golf club than hotel. The room was small, and there was a lack of attention to detail. There was a stain on the carpet, a blind that didn't fit the window so didn't keep the light out - curtains would make it feel a lot more cosy. The bathroom and shower were a bit tired. The cooked breakfast was good, but the rest of the selection was limited. Probably wouldn't stay again. The staff were friendly and helpful."

"We love our little cabin at the Pirates Inn, we got everything we need, plenty of coffee/tea/hot chocolate, even a mini fridge.  The wifi signal is weak in the cabin but was very strong inside the pub though.  Good food, very clean accommodation ,great location, highly recommended when you are visiting West Cornwall."