Find 3-Star Hotels in Cancun

"The hotel is very central to the Palapas park and has good restaurant connections on the ground floor of the hotel complex. The staff is very friendly and helpful. The Mayan atmosphere is a very elegant touch for tourists and I think that is a valuable attraction. The only thing that needs to be improved is the material in the rooms, such as a flat screen TV (without DTT mechanisms). Investment needs to be made to modernise the shower, bathroom and furniture."

"The hotel is similar to a three star hotel but is very economical for the prices it offers. Best part was the morning breakfast buffet. They have a cook who carefully prepares omeletes and quesadillas, definitely recommend the chicken chipotle quesadillas. Buffet may not be included so you may want to double check to be sure. The living quarters were basic as well. You will have a security box, closet, small tv. They commonly clean every morning, if you don't want it to be clean you can place the do not disturb packard. Everything in the room is white, you will have a decent view of the buildings around, but the view is relaxing. Btw, it's advised to secure your belongings if you have a suitcase, this logic would apply any hotel you go to, better safe then sorry. Staff were very nice, everyone within the buffet mostly speak perfect english, but the cleaning ladies were not able to. Just something to be aware of. *** If you love starbucks, they have one at the entrance. They can't make a Barbie Frappuccino but they have most drinks similar to the aiports. I did not go to the pool of gym due to frequent travel to Xcaret. This is a hotel morentowards those who do travel versus the cost of an all inclusive. Overall, this hotel is budget friendly and the concierge/staff were very kind. Defintely worth the considering. FYI, you want to run the water for a little to get it hot. Its more between hot and warm, they could update the shower heads. Bht they give you plenty of towels they have a blowdryer aswell. Also, outlets may be an issue in the single rooms, the family rooms are well equiped. Close to the airport aswell, the drive is around 10 minutes."

"The hotel was very clean and the staff were also very nice. I am very happy "

"The location is good and convenient for traveling. It is a fast hotel with good value for money. The breakfast is OK. The room is relatively simple. It is suitable for people who are new to the city and want to see the downtown area or people who want to join a group trip. There is a local travel agency store next door, which is very convenient. It is close to ADO The station is relatively close, and there are several restaurants nearby that are OK"

"We made a reservation after reading reviews saying the Italian restaurant was delicious, but it turned out that the Italian restaurant was not included in the all-inclusive plan. However, the other food was also very good. We called to request drinks to be restocked in the fridge, but they never arrived. Although it was the low season, the pool was small and there were never any available seats. At night, there was live band music in the lobby, and we had a great time."

"This was our 3rd time here ( because of the jacuzzi in the room) . Unfortunately it was also our last visit . We paid for the room with jacuzzi . The AC in the room was broken , we couldn’t turn it off and it was freezing cold in there . We asked them if they could turn it off . They sent someone to fix it . We waited in front of the room for some time . They turned it off but the freezing cold air was still flowing and they told us ITS LIKE THAT WE CANT TURN IT OFF .. uh okay? We asked for another room . We changed the rooms and we discovered that the jacuzzi was not working 😂 the jets power was like when you turn on a faucet . We couldn’t even feel it. The water level was going down quickly so we had to refill the jacuzzi couple of times in one evening. Next day we asked for fixing it or changing the rooms, they sent someone again to fix it . We waited some time in front of our room as we didn’t want to leave our stuff unattended (probably around 1 hour) they were still fixing it and we had enough so we went to the pool. They “fixed” it in couple of hours and guess what . It was the same 😂🤌 I took the manager to the room and showed her the “power” of the jets and she told me that it is working . I told her I see it’s working but it has no power and this is not jacuzzi , it’s a bathtub with faucets on . She said this is the best they could do . I told her I was on the hotel before and I know how the jacuzzi should work and this is not working and I would like another room with all amenities working . She told me there are no more rooms left in our category 😂 only the ona with the broken AC . … I thought there will be some effort from their site to resolve this or offer something .. some gesture as an apology… but nothing they left us in room with broken jacuzzi and I explained to them many times that I booked the room only because of the jacuzzi . Tgey said sorry and left the room . sooo very disappointed and never coming back . I loved the hotel the first 2 times but it’s going downhill. That’s why it has 3 stars on Google and booking and everywhere else . Don’t go there if you don’t want to loose your nerves."

"25 minutes from the airport, about 5 minutes walk there are large shopping malls, shopping, dining and warlmart, eating, lodging and transportation are convenient. Affordable, the service staff is very good. There is a front desk speaking English, communication is no problem."

"A value for money or excellent value for money hotel, the price is pragmatic, the room is spacious, and the overall hotel is also very good. The service staff who cleaned the room forgot to clean it during the day, and then there were a lot of decoration noises. I don't know why, but it was very annoying. There is a restaurant below the hotel, open until two in the morning, and the quality is very good. However, the corresponding supermarket closes very early, so if you want to buy something to drink, you need to walk some distance to Starbucks."

"Suitable for a one or two night stay, the room is small and the bathroom is cramped. The basic facilities are complete and clean. The location is convenient, there is a supermarket and convenience store downstairs, and there is a one-day tour counter in the lobby. There is a gas station in the mall opposite, a car rental company next to it, and the surrounding restaurants are also very good. But it is still quite far to the beach, and it costs nearly 100 RMB to take a taxi"

"Room cleaning needs to be asked at the hotel front desk every time. I didn't know it on the first day and was surprised because the room was still in the morning after returning home to the hotel. The staff were very kind and responded well when I asked for additional towels. Some staff had difficulty communicating in English, but they tried to communicate using a translator, which was helpful. I think it is a convenient place to go to a color 々 place in terms of location. I'm especially glad that there was a supermarket called Wal-Mart, which is open 24 hours a day, nearby."