Experience a different side to Perth City and be greeted by breathtaking panoramic river views along with a beautiful backdrop of Perth’s city skyline. DoubleTree by Hilton Perth Waterfront sits in Elizabeth Quay where access to local attractions and experiences such as the Rottnest Express Ferry and Kings Park are right at your doorstep. Our location also provides ease of access to the Perth Convention Exhibition Centre and a short 5-minute walk to Perth CBD.
To start your experience with us, we will greet you with our signature warm DoubleTree Chocolate Chip Cookie at check-in and encourage you to explore and enjoy all that our hotel has to offer: from our contemporary styled rooms to our 24-hour fitness center and rooftop infinity pool that is certainly not short of beautiful views.
We have an abundance of great dining options in and around the hotel, highlighting fresh seasonal local produce to satisfy your taste buds. You will want to visit our 18 Knots Rooftop Bar where you can indulge on our exciting sharing menu paired with 360-degree views of our beautiful city and not to mention, it is the perfect location to enjoy our stunning Western Australian sunsets.
Our hotel offers more than a place to sleep and dream, choose to experience Perth with us at DoubleTree by Hilton Perth Waterfront with everything you need right at your doorstep.
"We stayed at DoubleTree by Hilton Perth Waterfront for 2 nights. Our arrival was quite late, but the night shift staff who assisted with our check-in was friendly, helpful, and efficient. The entire check-in process went smoothly, creating a great first impression.
Unfortunately, our experience took a disappointing turn on the day of check-out. Due to a severe storm in Perth, the hotel’s front entrance was flooded, creating uncertainty for guests leaving the property. As Hilton Honors members, we approached the reception desk to inquire whether the hotel had any protocol in place for such situations and whether we would still be able to load our luggage after checking out at noon.
To our surprise, the morning reception staff simply replied, “Don’t know.” There was no attempt to seek assistance, provide further information, or offer reassurance during what was clearly an unusual situation.
While we understand that extreme weather events are beyond the hotel’s control, the response from the front desk was disappointing and fell well below the level of service we would expect from a Hilton property, especially towards loyal Honors members. A little professionalism, empathy, and willingness to assist would have made a significant difference.
The hotel itself is well-located and comfortable, but the lack of customer service during a challenging situation left a lasting negative impression."