Find 4-Star Hotels in Granada

"The staff were friendly and welcoming. The hotel had a retro and charming vibe; standing in the lobby felt like stepping back into the 1950s or 60s, with a warm overall color scheme. The rooms were large with balconies, and the standard twin rooms were a rare find in Europe. There was a convenience store right outside, and the location was very close to the main street. It was the most satisfying hotel of the trip, but unfortunately, it was also the one I stayed at for the shortest time."

"This hotel location is excellent. Staff is very helful and thoughful in handling difficult situation. We left our Passport when disembarking the plane and hotel staff help to call the respective airlines and arrange a taxi for us to pick up our passports from the Airport. Very experience hotel front desk staff which touch both my wife and my heart. A big shout out to this hotel staff."

"The hotel and services are very nice. Public areas are beautiful. Our room was a litt disappointing, but was ok. It is about a 30 minute walk from downtown."

"The hotel's location is excellent, very close to the bus station, making it convenient to get to the Alhambra either by foot or by bus. The hotel service was outstanding; they even provided lovely postcards and small desserts in the room as a complimentary gift. The breakfast was generous, and free drinking water was also available."

"If you don’t want to ruin your mood during your trip, don’t stay here. I chose several Meliá hotels during my Spain trip to experience a trusted Spanish brand. But after staying here, I canceled all my other Meliá bookings. The reason was simple — the reception was shockingly rude, especially a staff member named Elda. Everything else about the hotel was fine. The rooms were clean, the lounge was great, and the location was convenient. But the reception completely ruined the experience. Elda never greeted me. She didn’t confirm my booking details or explain anything about the room or hotel services. The first thing she said was that I needed to provide another credit card if I wanted to check in. Only after I asked did she mention it was for a deposit. Afterward, I checked Google reviews and saw that this issue has been mentioned for years, yet nothing has changed. It’s disappointing because all other staff members were kind and professional — except the reception. ⸻ Pros • Modern, newly renovated rooms • Great lounge with nice views, food, and service • Within walking distance of main attractions • Close to the airport bus stop Cons • Rude and unwelcoming reception staff • Poor soundproofing — earplugs recommended at night"

"This is a great place with excellent value for money. As you enter the lobby, you'll see a path leading down to the dedicated underground parking lot, so those traveling by car can make a reservation with confidence. However, the parking lot is limited, with only about 20 spaces available, and the space to park is narrow. Late arrivals or larger vehicles may experience parking difficulties, so we recommend parking around your check-in time if possible."

"Located in the heart of the old town, with a bus stop right outside, the bedding and toiletries are top-notch. Both the rooms and bathrooms have small balconies and floor-to-ceiling windows with street views. The receptionist is very helpful and attentive in explaining the breakfast and relaxation areas. There's a large multi-area balcony on the 4th floor, and the vegetarian restaurants near the hotel serve excellent food!"

"In terms of transportation, the hotel is very conveniently located in the center of Granada. It takes about five minutes to walk to the Cathedral and about half an hour to walk to the Alcazar Palace. You can also take the bus. Driving is relatively troublesome. It is not easy to park at the entrance of the hotel. The cooperative parking lot Parking Triunfo takes about 10 minutes to walk, and it is not easy to find, and it is easy to miss the entrance and exit. You can get a discount if you pay the parking fee in advance at the hotel front desk, about 16 euros a day. In terms of facilities, the living room and bedroom of the two-bedroom suite are quite spacious, but the room facing the street is noisy at night, and the sound penetration downstairs is strong. The facilities in the house are relatively old. We were going to use a kettle to boil water. As soon as we plugged in the socket, the circuit breaker tripped. It was dark and dark. After waiting for 15 minutes, the hotel arranged an electrician to repair it before the power was restored. The hotel will provide free water. In terms of check-in and service, we arrived late, and there was no front desk service at 9 o'clock. However, although the self-service check-in process is more cumbersome (you need to press three bells and make three calls in sequence), it was generally smooth. When I came back to pick up my luggage after checking out the next day, the attitude of the front desk was very average."

"It was nice that it was near the main street. The gentleman at the front desk was very friendly. The facilities were good, and the welcome tea with water and wine was a nice surprise. You have to park across the street, but it's not too far from the hotel. It's a bit far from the Alhambra Palace, a must-see when visiting Granada, but it's very close to the Granada Cathedral."

"The hotel has a decent location and is generally clean, even though there are ongoing renovations at the moment. Unfortunately, the service leaves a lot to be desired. They don’t offer basic amenities like an iron for guests to borrow, which is standard in most other hotels at this level. Instead, they push guests to use their overpriced laundry service — ironing a simple polo shirt costs more than the shirt itself. I suggested they invest in just 2–3 irons for guests to borrow, and honestly, I’m willing to donate two myself if that’s what it takes. The parking is also far too expensive — €21 per day, which is excessive compared to other options in the city. My recommendation: choose another hotel until Hotel Saray improves its service and reconsiders its parking rates."