"Great hotel, room was clean and the bed was comfortable. I would definitely stay here again."

"The overall stay was good. Didn't need much service but the room and cleanliness was perfect. Worth the money for a family."

"It was a relaxing Bank holiday weekend"

"Great location and helpful staff"

"Was amazing, really enjoyed our first stay"

"This review is not just about the hotel itself, but about the exceptional service we received. The staff member at reception, Mary, was incredibly warm, welcoming, and genuinely helpful. Her attitude and willingness to assist made our stay much more pleasant. Customer service like this makes a real difference, and it is the reason we would happily choose this Travelodge again without hesitation. Thank you, Mary . You are a true credit to the team."

"Booked a room and evening meal. Check in was straightforward and receptionist was professional. Gave advice on breakfast time and where room was located. Room was spacious and thankfully not too hot. Thw bathroom had an extractor fand that kept.going about 15 mins after the light had been turned off! Bed was really comfy, not too soft and duvet was warm. Plenty of pillows :) There was 2 free bottles of water and a coffee machine with pods, I did not use this but water in a fridge was appreciated. Towels were clean and bathroom radiator was hot so towels were nice and warm. Free toiletries in the bathroom but I had taken my own so didn't use them. The lights in the hallways have motion sensors so the hallway are a bit dark when you first walk into them. The evening meal was with my work group and results varied. Most people enjoyed but personally I didn't. The soup I got was half cold and the other side of the bowl was warm. The mushroom stroganoff was lacking taste and the apple and cinnamon crumble was most cinnamon. I have eaten here before and enjoyed but was not impressed this time. It was quite busy and the staff seemed overworked as no one came to ask if we were OK or if we needed drinks and I did have to wave people over a few times. The reception area is also the bar. Its obviously a popular pub as it was crowded but maybe they should have more staff on, the same people seemed to be dealing with check in, diners and bar drinks. Just seemed a bit disorganised. The drinks here were nice and decently priced. They also do large 250ml wine, unlike a lot of places nowadays. Breakfast the next morning was great, good coffee and hot food. Check out was simple, just hand your key card back. I would stay here again but might not have the evening meal!"

"Booked directly with YHA and the YHA website clearly says free parking. We checked this on arrival and gave our registration number. The heating system was completely broken. Awaiting a new boiler. It's a single skin brick building with metal framed single glazed windows. It was freezing. We didn't stay, as it was too cold. There were very small plug in radiators in the bedroom, shared lounge but nothing to heat the members kitchen or dining room. Very poor customer experience. The staff were excellent at Coalport but the head office experience for getting the refund has been exhausting and the refund still hasn't been processed. "

"On arrival staff were very friendly, helpful and welcoming. Room was very clean and comfortable. Every member of staff said hello whenever we passed, this made us feel very welcome and that our visit and comfort was important to them. Throughly recommend this hotel as we will definitely be staying again"